Proactive restaurant manager with a proven track record in operational efficiency and staff supervision. Skilled in developing training programs that enhance service quality and ensure customer satisfaction.
Overview
16
16
years of professional experience
Work History
waiter
golden food restaurant
abu dhabi, abu dhabi
03.2018 - Current
Provided excellent customer service in a fast-paced dining environment.
Took and processed food and drink orders accurately and efficiently.
Assisted with setting up and clearing dining areas before and after service.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Manager
amwaj restaurant(sudan)
juba, central equatorial
01.2010 - 11.2015
Managed daily restaurant operations to ensure smooth workflow and customer satisfaction.
Supervised staff training to enhance service quality and efficiency in dining experience.
Developed and implemented operational procedures for improved kitchen performance and safety.
Education
Some College (No Degree) - Computer and Information Systems
Kampala Senior Secondary School
Kampala
Skills
Customer service
Food safety
Menu knowledge
Order accuracy
Table setup
Staff supervision
Training development
Customer relationship management
Team collaboration
Time management
Safe food handling
Languages
English
First Language
English
Elementary (A2)
A2
Arabic
Beginner
A1
Hindi
Beginner
A1
Timeline
waiter
golden food restaurant
03.2018 - Current
Manager
amwaj restaurant(sudan)
01.2010 - 11.2015
Some College (No Degree) - Computer and Information Systems