Summary
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

KIYINGI AKRAM

Kampala,102

Summary

Dedicated customer service professional with a proven record of resolving issues and enhancing satisfaction through effective communication and problem-solving.

I have been able to count myself useful to the industry

and hope to get job

Work History

SCREEN WWITING

NONE
KAMPALA, RUBAGA
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated equipment and machinery according to safety guidelines.

Education

Some College (No Degree) - Information And Communication Technology

GOMBE SECONDARY SCHOOL
BUTAMBALA

Skills

  • Data analysis
  • Software troubleshooting
  • Project management
  • Customer service
  • Research skills
  • Team management
  • Technical support
  • Effective communication
  • Problem solving
  • Problem-solving
  • Excellent communication
  • Recordkeeping
  • Social perceptiveness
  • Written communication
  • Interpersonal communication
  • Organizational skills
  • Flexible and adaptable

Affiliations

  • I AM A DEVOTED SCREEN WRITER

Languages

English
Native language
English
Advanced (C1)
C1

Accomplishments

  • HONOR OF BEST WRITER IN THE CLASS OF 2023 AND BEST SKIT DIRECTOR

Timeline

SCREEN WWITING

NONE

Some College (No Degree) - Information And Communication Technology

GOMBE SECONDARY SCHOOL
KIYINGI AKRAM