KUSIIMA RICHARD
ICT TECHNICIAN
Kampala,Makerere
Summary
Proven ICT Technician with a track record of enhancing network performance and minimizing downtime Expert in hardware/software installations and configurations, complemented by strong communication skills ,with great customer care. Achieved seamless data migration and significantly improved system security. Excelled in fast-paced environments, demonstrating professionalism and a commitment to continuous improvement.
Overview
2
2
years of professional experience
3
3
Languages
Work History
ICT Technician
MPA HARDWARE LTD
08.2022 - Current
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Installed maintained security cameras and alarms for physical security.
- Provided fulltime support service to all end users.
- Designed well functioning websites for MPA hardware for display of products and customer feedback (www.mpahardware.com)
- Enhanced network performance by troubleshooting and resolving technical issues in timely manner.
- Promoted culture of continuous improvement by proactively identifying opportunities for process optimization within IT environment.
- Assisted in migration of data from legacy systems to new platforms, ensuring seamless integration and minimal disruption to users.
- Coordinated with external vendors to procure hardware/software solutions that met organizational needs while adhering to budgetary constraints.
- Configured systems according to prescribed software and hardware frameworks.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Installed, configured and maintained computer systems and network connections such as TALLY .
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Internship Student
Ministry Of Finance Planning &Economic Development
06.2022 - 08.2022
- Gained practical experience in various aspects of field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Assisted me to gain expertise in dealing with big networks and data centers .
Education
Bachelor of Science - Barchelor of Information Technology
METROPOLITAN INTERNATIONAL UNIVERSITY
Namungona-Kampala 04.2001 -
CERTIFICATE - Digital Marketing
PRIMACY ACARDEMY
Kampala 04.2001 -
CERTIFICATE - CiPSD CISCO Networking Bootcamp Training.
MAKERERE UNIVERSITY
KAMPALA 04.2001 -
Certificate - HR People Management.
PRIMACY ICT SOLUTIONS
Kampala 04.2001 -
UACE -
GLOBAL HIGH SCHOOL-OMUNGYENYI
Ntungamo 04.2001 -
UCE -
STANDARD HIGH SCHOOL-OMUNGYENY
Ntungamo 04.2001 -
PLE -
KABUYE PRIMARY SCHOOL
Ntungamo 04.2001 -
Skills
Communication skills
Accomplishments
Sucesfully perticipated in the installation of IFMS systems while at Ministry of Finance planning and Economic Development
Successfully designed a commercial website for MPA Hard Ware Ltd (www.mpahardware.com)
Additional Information
very creative and innovative in solving day today problems
REFEREES.
ATIBO EMA -ICT OFFICER MIN OF FINANCE -0785574458
BUKOMEKO STEVEN- MANAGER MPA HARDWARE LTD 0701208682
Timeline
ICT Technician
MPA HARDWARE LTD
08.2022 - Current
Internship Student
Ministry Of Finance Planning &Economic Development
06.2022 - 08.2022
Bachelor of Science - Barchelor of Information Technology
METROPOLITAN INTERNATIONAL UNIVERSITY
04.2001 -
CERTIFICATE - Digital Marketing
PRIMACY ACARDEMY
04.2001 -
CERTIFICATE - CiPSD CISCO Networking Bootcamp Training.
MAKERERE UNIVERSITY
04.2001 -
Certificate - HR People Management.
PRIMACY ICT SOLUTIONS
04.2001 -
UACE -
GLOBAL HIGH SCHOOL-OMUNGYENYI
04.2001 -
UCE -
STANDARD HIGH SCHOOL-OMUNGYENY
04.2001 -
PLE -
KABUYE PRIMARY SCHOOL
04.2001 -
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