Kwiocwiny Janice
Kampala,Nakawa
Summary
Resourceful Administrative Assistant Manager known for completing tasks efficiently and maintaining high levels of productivity. Specialize in time management, problem-solving, and communication skills which enable effective coordination across all levels of an organization. Excel in environments requiring ability to juggle multiple tasks simultaneously while upholding strong interpersonal relationships and teamwork. Seasoned with background in coordinating, scheduling and assisting high-level management. Proven track record of streamlining office operations for efficiency, implementing new administrative systems and policies, and fostering positive team environment. Strengths include problem solving, communication skills, multi-tasking ability and leadership. Previously leveraged these skills to improve productivity and overall workplace functionality in past roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant Manager
DBS Premium Company ltd
Kampala, Central region
02.2025 - 08.2025
- Organized office procedures and maintained efficient filing systems.
- Coordinated schedules and managed appointments for senior staff.
- Assisted in preparing reports and presentations for executive meetings.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Managed office supplies inventory and ordered necessary materials.
- Facilitated communication between departments to ensure project alignment.
- Trained new administrative staff on company policies and procedures.
- Maintained confidentiality of sensitive information in all documentation.
- Maintained inventory of office supplies; placed orders when necessary.
- Arranged complete travel itineraries for executive management and customers and offered local navigation assistance to visiting customers.
- Handled confidential information with discretion and professionalism.
- Identified and solved problems to enhance management and business direction.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Communicated job expectations and trained staff to promote team building and discipline.
- Directed and oversaw office personnel activities.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Planned and implemented management and customer meetings and conferences.
- Ensured compliance with applicable laws and regulations pertaining to employee benefits and payroll administration.
- Developed communication plans to ensure consistent messaging across multiple channels including email campaigns, webinars and social media posts.
- Coordinated administrative development of sales proposals and contracts.
- Compiled data from different sources into one centralized database system for easy access by other departments.
- Conducted research on potential vendors or suppliers to identify best quality services at competitive prices.
- Developed administrative processes for review and approval by upper management and communicated and implemented new processes.
- Monitored budget expenses closely to ensure compliance with company policies.
- Prepared monthly reports detailing progress on projects as well as upcoming tasks.
- Proofread documents before submission to senior management for review.
- Provided administrative support to executives, managers, and other staff members.
- Facilitated smooth inter-departmental coordination by maintaining up-to-date contact lists.
- Maintained filing systems of all documents related to department operations such as invoices, contracts, purchase orders and personnel files.
- Liaised between customers, executive management, other staff members and suppliers to streamline and simplify communications.
- Developed and managed budgets, reconciled accounts, analyzed data and trends and prepared financial reports for top management.
- Assisted with the preparation of presentations using PowerPoint software.
- Coordinated onboarding activities for new employees such as paperwork processing and orientation sessions.
- Answered incoming calls and emails in a timely manner while providing excellent customer service.
- Controlled and administered facility use and authorized access.
- Developed administrative team to support corporate growth and objectives.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Pitched in to help with office tasks during busy periods and staff absences.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Established work procedures or schedules to organize daily work of administrative staff.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
Public health intern
Nebbi General hospital
Nebbi , West Nile region
01.2024 - 11.2024
- Assisted in organizing community health outreach programs at local clinics.
- Conducted surveys to gather data on public health needs in the community.
- Supported health education initiatives by preparing educational materials for distribution.
- Collaborated with healthcare professionals to improve patient care processes.
- Participated in team meetings to discuss public health strategies and initiatives.
- Maintained accurate records of patient interactions and health program activities.
- Coordinated logistics for workshops focused on disease prevention and health awareness.
- Engaged with community members to promote healthy lifestyle choices and resources.
- Attended community meetings to identify public health concerns.
- Prepared presentations on various topics related to public health.
- Coordinated outreach activities aimed at increasing awareness of available resources within the community.
- Assisted with data collection, entry, and analysis for epidemiological studies.
- Created informational materials about disease prevention strategies for distribution in the community.
- Helped members of public connect with program resources.
- Provided assistance in developing and implementing public health initiatives.
- Designed educational materials targeted at different age groups within the community.
- Performed administrative tasks such as filing, copying and scanning documents.
- Supported the coordination of health services at community health events, including health screenings and vaccination clinics.
- Conducted health risk assessments in various community settings under guidance.
- Compiled reports summarizing findings from research projects.
- Monitored trends in public health issues at the local, national, and global levels to inform program direction.
- Engaged with community members to gather feedback on public health programs and identify areas for improvement.
- Supported public health policy analysis and provided input on potential impacts of proposed legislation.
- Facilitated workshops on effective communication techniques between healthcare providers and patients.
- Maintained accurate records of all project-related activities.
- Assisted in the design and execution of community health surveys, including data collection and analysis.
- Boosted community members' health knowledge through participation in health events and fairs.
- Provided DHS (Department of Health Services) with corrective action plans.
- Collected data through field documentation, identifying specific needs of targeted populations.
- Checked accuracy of public data and materials, making immediate changes upon discovery of outdated information.
- Collaborated with public relations team to organize and promote education programs and special events.
- Screened clients for variety of health risk factors to make appropriate referrals.
- Developed operational plans and policies necessary to achieve health education objectives and services.
- Boosted community members' health knowledge through participation in health fairs and events.
- Offered subject matter expertise for clinical assistance and program services like WIC.
- Maintained databases and mailing lists to facilitate functioning of health education programs.
Health inspector intern
Nebbi District Municipal Headquarters
Nebbi, West Nile region
08.2023 - 11.2023
- Conducted inspections of food establishments for health compliance.
- Assessed sanitation practices and hygiene standards in public facilities.
- Reviewed health permits and licenses for local businesses.
- Prepared inspection reports detailing findings and recommendations.
- Educated staff on health regulations and safety practices.
- Collaborated with local authorities to address health concerns.
- Monitored waste disposal methods for environmental compliance.
- Responded to public inquiries regarding health and safety issues.
- Developed educational materials on proper food handling techniques for distribution among restaurants.
- Participated in community outreach events aimed at educating citizens about healthy eating habits.
- Enforced penalties against businesses who failed to comply with established health standards.
- Assessed safety hazards in food establishments and provided recommendations for corrective action.
- Completed both scheduled and unannounced inspections of hospitality and recreational establishments.
- Evaluated plans to modify food establishments with new cooking and service areas.
- Reported findings from inspections and investigations accurately into a database system.
- Performed routine inspections of public schools' cafeterias to ensure safe hygiene practices are being used when preparing meals.
- Monitored wastewater treatment plants to ensure they were operating within permitted limits set by government agencies.
- Scored premises and staff based on pre-established criteria and grading systems.
- Provided guidance on current health codes and regulations to business owners in the area served by the department.
- Conducted investigations of complaints regarding sanitation, food handling, and other related issues.
- Reviewed restaurant menus for nutritional content and adherence to standards.
- Interviewed restaurant employees about their knowledge of health codes and regulations.
- Compiled reports and issued notices of acceptable scores and serious health code violations.
- Collaborated with other departments such as Environmental Protection Agency in order to address any violations discovered.
- Observed kitchens during peak hours to assess the cleanliness of equipment and personnel practices.
- Inspected food preparation areas to ensure compliance with state and local health regulations.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assessed company operations for compliance with safety standards.
Health inspector intern
Parombo Health Center IV
Nebbi, West Nile region
07.2022 - 08.2022
- Assessed sanitation practices and hygiene standards in public facilities.
- Prepared inspection reports detailing findings and recommendations.
- Educated staff on health regulations and safety practices.
- Collaborated with local authorities to address health concerns.
- Monitored waste disposal methods for environmental compliance.
- Responded to public inquiries regarding health and safety issues.
- Investigated reports of foodborne illnesses to identify sources of contamination or transmission routes.
- Analyzed water samples from public swimming pools for bacteria levels.
- Reported findings from inspections and investigations accurately into a database system.
- Monitored wastewater treatment plants to ensure they were operating within permitted limits set by government agencies.
- Scored premises and staff based on pre-established criteria and grading systems.
- Collaborated with other departments such as Environmental Protection Agency in order to address any violations discovered.
- Maintained and updated emergency response plans or procedures.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Wrote technical reports, data entry and queries into various safety and health databases.
Education
Our Lady of Africa Namilyango SS
Our Lady Queen of Africa Rubaga Girls'SS
Some College (No Degree) - Environmental Health Science
Gulu College of Health Science
Skills
- Computer skills in MS Excel, MS Word, MS Access
- Office management
- Data analysis
- Compliance monitoring
- Report preparation
- Customer service
- Team collaboration
- Budget management
- Effective communication
- Problem identification
- Training development
- Critical thinking
- Time management
- Office administration
- Travel arrangements
- Document management
- Meeting planning
- Scheduling expertise
- Verbal communication
- Records management
- Information management
- Workflow planning
- Task delegation
- Proposal writing
- Policy and procedure modification
- Workload prioritization
- Documentation and control
- Relationship building
- Operations management
- Human resources
- Contract negotiations
- Organizational leadership
- Expense reporting
- Staff scheduling
- Resource allocation
- Change management
- Staff training
- Self motivation
- Bookkeeping
- Verbal and written communication
Affiliations
- Ethical fashion
- Art painting
- Gardening
- Dancing
Certification
- Patriotism Development Course, National Patriotism Corps-Uganda, November 2022
- Certificate of merit, Electoral Commission Gulu College of Health Science, 2023-2024
Languages
2,A2,6,C2
References
References available upon request.
Timeline
Administrative Assistant Manager
DBS Premium Company ltd
02.2025 - 08.2025
Public health intern
Nebbi General hospital
01.2024 - 11.2024
Health inspector intern
Nebbi District Municipal Headquarters
08.2023 - 11.2023
Health inspector intern
Parombo Health Center IV
07.2022 - 08.2022
Our Lady of Africa Namilyango SS
Our Lady Queen of Africa Rubaga Girls'SS
Some College (No Degree) - Environmental Health Science
Gulu College of Health Science