LABAN RWAKAHAYA

• Developed and maintained internal control systems to protect organizational assets.
• Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
• Drafted treasury reports to support management decision-making needs.

• Supported loss prevention efforts by closely monitoring the sales floor for suspicious activity or theft attempts.
• Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
• Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
• Informed customers of shop promotions to encourage purchases, boosting sales 30%.
• Banked revenue of cash made in the day, reducing risk of holding cash
• Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
• Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.

• Developed strong client relationships through consistent communication and exceptional customer service.
• Increased sales by offering advice on purchases and promoting additional products.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
• · Handle and manage all the stock provided by the company ensuring no variances
• · Check for and remove all expired products from market according to company PRP.
• · Display products in shelves and fridges according to company Planogram.
• · Ensure Hygiene of products, fridges and shelves.
• · Drive carefully, follow traffic rules and take good care of the company’s truck along with all other assets like the HHT, Printer and fridges

• Collecting data and feeding them into the computer system
• Reviewing data entries for errors
• Calculation and Approval of payments to farmers
• Compiling payment records for thousands of farmers
• Attending to queries and financial challenges of farmers
• Explain and make reports to facilitate understanding of the financial implications to KOPGT board members
• Established audit and internal control procedures and recommended process improvements to address issues.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

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• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.