LAURA KARUNGI
Kampala
Summary
Professional Account Manager with extensive experience in B2B sales within the FMCG and Oil & Gas sectors. Proven success in developing and executing marketing programs, fostering strong business relationships, and achieving notable sales growth. Seeking to leverage expertise in customer relationship management and strategic collaboration to excel as a Senior Manager for Solutions Sales at Visa.
Overview
10
10
years of professional experience
Work History
B2B Sales Lead - Liquefied Petroleum Gas
Vivo Energy Uganda, a Subsidiary of SHELL
Uganda
12.2023 - Current
- Manage the B2B customer portfolio and ensure business profitability and sales target achievement
- Customer relationship and strategic planning for all LPG B2B customers
- Develop customer portfolio with tenders and bids preparations
- Supervise Sales executives to ensure good customer service delivery, growth of the customer database and compliance to the Group health, safety and security standards.
Field-based Account Manager - Liquefied Petroleum Gas
Vivo Energy Uganda, a Subsidiary of SHELL
12.2021 - 11.2023
- Developed B2C sales by 21% through performance improvement strategies and route-to-market efficiency
- Strengthened strategic customer relationship management, resulting in a 62% growth in B2B sales volume by July 2023
- Led acquisition efforts, expanding distribution of the Shell Gas brand in Western and Central Uganda.
Key Accounts Executive
Anheuser Busch InBev Africa, East and Central District
03.2018 - 11.2021
- Innovated trading opportunities by incorporating e-commerce platforms like Jumia and Glovo into the key account portfolio
- Managed sales and negotiated contracts for key accounts worth over $31,000 annually
- Utilized Salesforce to track customer information and drive marketing plans for local and global brands.
Sales Representative
Anheuser Busch InBev Africa, Kampala
01.2017 - 02.2018
- Generated brand awareness, increasing sales revenue by 11% in six months
- Enhanced customer experience, reducing delivery turnaround time by 40%
- Expanded the ABinbev modern-off trade channel footprint through increased recruitment.
Operations Project Administrator
Stanbic Bank Electronic Document Management Systems Project
06.2015 - 06.2016
- Oversaw procurement procedures, tracked information, and compiled data to improve efficiency
- Managed projects within strict timeframes and budget constraints, solving complex problems.
Data Assistant
Electricity Regulatory Authority, Kampala
06.2014 - 04.2015
- Researched and resolved data integrity issues, producing quarterly reports for the national electricity distribution and transmission companies
- Synthesized business intelligence data and created Excel documents for stakeholder presentations.
Education
Master of Business Administration - undefined
University of South Wales - South Wales
Bachelor's With Honors: Analytical Economics - undefined
Multimedia University - Malaysia
Skills
Customer Relationship Management
Sales Operations and Market Planning
Microsoft Office 365 and Google Office Suite
Communications and Presentation
Leadership Skills
Data Analysis and Salesforce Utilization
B2B and B2C Business Process Management
Relationship Management and Strategic Collaboration
Contract Negotiation
Project Management
Professional Highlights
- Delivered Annual sales target by 82% with 2.2 million liters sold in 2023.
- Grew market share for the premium brand portfolio by 12% for 4 consecutive years.
- Successfully completed the Stanbic EDMS project with 429 million uploads.
References
AVAILABLE UPON REQUEST
Timeline
B2B Sales Lead - Liquefied Petroleum Gas
Vivo Energy Uganda, a Subsidiary of SHELL
12.2023 - Current
Field-based Account Manager - Liquefied Petroleum Gas
Vivo Energy Uganda, a Subsidiary of SHELL
12.2021 - 11.2023
Key Accounts Executive
Anheuser Busch InBev Africa, East and Central District
03.2018 - 11.2021
Sales Representative
Anheuser Busch InBev Africa, Kampala
01.2017 - 02.2018
Operations Project Administrator
Stanbic Bank Electronic Document Management Systems Project
06.2015 - 06.2016
Data Assistant
Electricity Regulatory Authority, Kampala
06.2014 - 04.2015
Master of Business Administration - undefined
University of South Wales - South Wales
Bachelor's With Honors: Analytical Economics - undefined
Multimedia University - Malaysia