Summary

Overview

Work History

Education

Skills

References

Interests

DECLARATION

Timeline

LILIAN ATUHAIRE

Sales Associate

KAMPALA,Kampala

Summary

With more than 4 years in front desk management, I’m able to work independently in busy environment also within a team setting and able to listen effectively when solving problems

Overview

years of professional experience

Work History

Customer service specialist /Receptionist

NFT (U) LIMITED outsourced at Absa Bank (U)

01.2016 - 01.2019

Duties
1. Maintain the reception area clean and organized as per the bank’s standards
2. In charge of receiving and dispatching of couriers for clients and staff
3. Serves as switch board operator
4. Handle inbound and outbound calls
5. Provide clerical support to staff and customers
6. Direct visitors to different departments of the bank
7. Handle and maintain reception traffic
8. Office filling and documentation
9. In charge of staff meeting schedules

Receptionist

G4s SECURE SOLUTION (U) Outsourced at Barclays bank (U)

01.2015 - 01.2016

Duties
1. Satisfy the requests that guests make for their comfort and ease
2. Supply the reports to the house keeping or Management
3. Fully facilitation office meeting and took accurate minutes of discussion
4. Office filling and documentation.
5. Photocopying, scanning documents to different offices.
6. Distributing letters and parcels to different departments.
7. Supply the reports to the house keeping or the Management

Administrative Assistant

NOBLE FINACIAL SERVICES

11.2013 - 01.2014

Duties
1. Receiving, registering and classifying records.
2. Opening files or keeping classified information and closing when due
3. Routing information and emails to officers responsible for actions
4. Organizing and administering information in office and resource Centre
5. Handling confidential matters as prescribed
6. Preparing and modifying documents including correspondence reports drafts, memos and emails
7. Schedule and coordinate meetings, appointments and travel arrangements for Manager
8. Provide General administrative and clerical support including emailing, scanning and copying to management

Guest Relations officer

KABAM COMPANY LIMITED

01.2013 - 11.2013

Duties
1. Handling incoming calls, offer solutions to customer’s queries while maintaining set department quantities and quantitative standards
2. Plan and coordinate the provision of friendly, efficient services to guests Review the arrival list daily and assist in preparing and distributing welcome amenities

Education

Diploma - Accountancy

YMCA Comprehensive Institute

01-2014

Advanced Certificate of Education - undefined

St. Bridget Girls High School Mbarara

01-2011

Uganda Certificate of Education - undefined

Ngabo Academy Mbarara

01-2009

Primary Leaving Examinations - undefined

St. Aloysius Primary School Mbarara

Uganda

01-2005