Lillian Mildred Luwugge Kyambadde

Implement stakeholder management & engagement programs

• Created plans and communicated deadlines to ensure projects were completed on time.
• Identified issues, analyzed information and provided solutions to problems.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Worked with tax payers to understand needs and provide excellent service.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used Microsoft Word and other software tools to create documents and other communications.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Exceeded goals through effective task prioritization and great work ethic.
• Monitor customs revenue management initiatives (revenue meetings).
• Monitor the implementation of cargo and resource accountability; reconciliation and cargo accountability.
• Conduct multi discipline staff engagements on performance work life balance, finance, family parenting, moral conduct, health etc
• Actively listened to tax payers' requests, confirming full understanding before addressing concerns.