Liz Kastiro

• Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
• Raising clients’ business concerns and needs to the company’s management
• Negotiating and closing business contracts with existing and new clients
• Delivering sales pitch to prospective clients
• Preparing and presenting business and account updates to the company’s management and clients
• Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
• Following up with clients to ensure they are satisfied with the company’s products or services
• Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled animalizing customer reactions
• Facilitate inter-departmental communication to effectively provide customer support.
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning
• Compiled and analyzed data to determine approaches to improve sales and performance
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Managed revenue models, process flows, operations support and customer engagement strategies
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
• Built relationships with customers and community to establish long-term business growth
• Managed accounts to retain existing relationships and grow share of business
• Prepared sales presentations for clients showing success and credibility of products
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns
• Organized promotional events and interacted with community to increase sales volume

• Sale construction materials, retail and wholesale
• Manage the entire business cash flow and purchasing of items as LPO orders
• Established, optimized and enforced business policies to maintain consistency across industry operations
• Assessed damaged materials and notified maintenance personnel of needed repairs
• Performed statistical analyses to gather data for operational and forecast team needs
• Prepared annual budgets with controls to prevent overages
• Devised processes to boost long-term business success and increase profit levels
• Designed business plan to define concept, short-term and long-term goals and strategies
• Demonstrated product presentations to prospective customers to showcase features, benefits and value
• Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business
• Reported issues to higher management with great detail
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
• Managed purchasing, sales, marketing and customer account operations efficiently
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
• Introduced new methods, practices, and systems to reduce turnaround time
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Promoted business via social media to generate leads and maximize brand identity
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
• Supervised creation of exciting merchandise displays to catch attention of store customers
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
• Mitigated business risks by working closely with staff members and assessing performance
• Trained new employees on proper protocols and customer service standards
• Implemented innovative programs to increase employee loyalty and reduce turnover
• Trained and guided team members to maintain high productivity and performance metrics
• Interacted well with customers to build connections and nurture relationships
• Reduced operational risks while organizing data to forecast performance trends
• Assisted in recruiting, hiring and training of team members
• Monitored daily cash discrepancies, inventory shrinkage and drive-off
• Implemented business strategies, increasing revenue and effectively targeting new markets
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
• Scheduled employees for shifts, taking into account customer traffic and employee strengths
• Raised property accuracy and accountability by creating new automated tracking method
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
• Researched trends and current innovations to determine competition and develop competitive pricing points
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers
• Interviewed and hired ideal candidates to assist with logistics and tasks of business

• Team head assistant
• Spearhead database and attendance for the launch of the debate online
• Create graphic work for the launch of the water debate
• Assist with views and input on social media platforms in line with the organizational values
• Determined campaign strategies for media advertising, positions on issues and public appearances
• Kept up with news on daily basis to stay informed about local, regional, national and international events
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Strengthened communication skills through regular interactions with others
• Worked flexible hours across night, weekend and holiday shifts
• Self-motivated, with a strong sense of personal responsibility
• Gained extensive knowledge in data entry, analysis and reporting
• Managed time efficiently in order to complete all tasks within deadlines
• Adaptable and proficient in learning new concepts quickly and efficiently

• Qualifications & Responsibilities
• Manage client relationships, identifying opportunities for new contracts.
• Analyze data and create reports to identify areas of business growth.
• Monitor local and federal regulations.
• Bid on new projects and negotiate contract terms.
• Guide and oversee a team of 5 countrywide on monthly, and annual targets and achieve them.
• Provide customer service and assist in achieving company initiatives, perform store opening and closing procedures.
• Investigate and resolve product software and hardware problem and work directly with the customer to resolve all escalated problems.
• Increase availability and visibility of brands on POS of assigned territory.
• Approve and reject billing documentation based on Medicare or payer qualifications.
• Monitor customer preferences to determine the focus of sales efforts through personal communication with customer’s in-store and follow-up communication post-sale.
• Facilitate inter-departmental communication to effectively provide customer support
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning
• Compiled and analyzed data to determine approaches to improve sales and performance
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Managed revenue models, process flows, operations support and customer engagement strategies
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
• Built relationships with customers and community to establish long-term business growth
• Managed accounts to retain existing relationships and grow share of business
• Prepared sales presentations for clients showing success and credibility of products
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns
• Organized promotional events and interacted with community to increase sales volume

• Qualifications & Responsibilities
• Managing social media pages of the company (weekly activity)
• Contributing to the development of marketing strategies from online feedback and customer engagements
• Collecting and acting on client’s feedback
• Answering client queries about product specifications and transportation
• Maintaining client relations
• Evaluated market data to develop and create business strategies and marketing plans
• Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies
• Managed production of leaflets, posters and newsletters
• Analyzed and forecasted monthly sales data of existing marketed companies within designated area
• Evaluated and monitored promotional activities to confirm adequate return on promotional funds
• Managed sales promotions and marketing strategies on major social media sites
• Analyzed sales and marketing data for improved strategies
• Developed positive, performance-based internal sales and marketing culture to include mentoring staff
• Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints
• Created and implemented effective marketing and sales strategies to increase customer engagement and revenue
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
• Compiled and analyzed data to determine approaches to improve sales and performance
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue
• Managed revenue models, process flows, operations support and customer engagement strategies
• Developed compelling presentation decks to gain approval for ideas and communicate results
• Prepared sales presentations for clients showing success and credibility of products
• Organized promotional events and interacted with community to increase sales volume
• Managed accounts to retain existing relationships and grow share of business
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
• Built relationships with customers and community to establish long-term business growth
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning

Promoting company brand to employees of other commercial entities
Process orders and execution from beginning to end
Own the customer experience to yield referrals
Get construction projects and up-sale
Manage teams to the best of their capabilities

• Manage all event needs and all invited guests
• Successfully executed large-scale events designed to increase employee participation
• Managed administrative logistics of events planning, event booking, and event promotions
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events
• Prepared invitations to send out to guest lists
• Developed and implemented successful marketing plans to generate event revenue
• Utilized job-related software to create standard guidelines, calendars and budgets for each event
• Maintained and built comprehensive database of industry contacts, vendors and venues

Research topics and background information for items to be featured on the programme
plan and rehearse shows
write and sometimes memorise scripts
liaise with other members of the production and technical teams
introduce and host programmes
interview guests in the studio, by telephone or on location
play music
read short news, traffic, sport or weather reports
provide links between programmes
read from a script or autocue, or improvise
in radio, 'drive' the desk and operate some of the technical equipment for recording and playback, using computers to cue up and play music and jingles
keep the programme running to schedule, responding positively and quickly to problems or changes and improvising where necessary
in television, keep in contact with the director and production team in the studio gallery, via ear-piece link
Meet with the production crew to assess or review a broadcast, and to plan the next one.

• Developed and maintained courteous and effective working relationships
• Developed strong organizational and communication skills through coursework and volunteer activities
• Demonstrated respect, friendliness and willingness to help wherever needed
• Applied effective time management techniques to meet tight deadlines
• Identified issues, analyzed information and provided solutions to problems
• Demonstrated leadership skills in managing projects from concept to completion
• Demonstrated strong organizational and time management skills while managing multiple projects
• Resolved problems, improved operations and provided exceptional service
• Demonstrated creativity and resourcefulness through the development of innovative solutions
• Demonstrated a high level of initiative and creativity while tackling difficult tasks

research topics and background information for items to be featured program
plan and rehearse shows
be flexible in movements at any point and anywhere
write and sometimes memorize scripts
liaise with other members of the production and technical teams

• Promoting Manage teams to the best of their capabilities company brand To employees of other commercial entities
• Manage all event needs and all invited guests
• Handling all hiring and training of all marketing assistants for all the events in the season
• Developed strong communication and organizational skills through working on group projects
• Developed and maintained courteous and effective working relationships
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated leadership skills in managing projects from concept to completion
• Demonstrated a high level of initiative and creativity while tackling difficult tasks
• Organized and detail-oriented with a strong work ethic
• Identified issues, analyzed information and provided solutions to problems
• Developed strong organizational and communication skills through coursework and volunteer activities
• Resolved problems, improved operations and provided exceptional service
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

• Editing assignments to ensure that they are accurate and well-presented.
• Liaising with the line manager to clarify assignment-related expectations, as needed.
• Submitting completed assignments in the stipulated format.
• Worked flexible hours across night, weekend and holiday shifts
• Passionate about learning and committed to continual improvement
• Self-motivated, with a strong sense of personal responsibility
• Adaptable and proficient in learning new concepts quickly and efficiently
• Developed strong communication and organizational skills through working on group projects
• Demonstrated strong organizational and time management skills while managing multiple projects
• Worked effectively in fast-paced environments
• Skilled at working independently and collaboratively in a team environment
• Proved successful working within tight deadlines and a fast-paced environment
• Demonstrated a high level of initiative and creativity while tackling difficult tasks
• Strengthened communication skills through regular interactions with others
• Exercised leadership capabilities by successfully motivating and inspiring others
• Participated in team projects, demonstrating an ability to work collaboratively and effectively
• Gained strong leadership skills by managing projects from start to finish
• Applied effective time management techniques to meet tight deadlines
• Identified issues, analyzed information and provided solutions to problems
• Organized and detail-oriented with a strong work ethic
• Learned and adapted quickly to new technology and software applications
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Assisted with day-to-day operations, working efficiently and productively with all team members