Lukwago Sakka
Abu Dhabi
Summary
Dynamic housekeeper with proven expertise at IMPERIAL BEACH HOTEL, excelling in room inspections and quality assurance. Adept at managing laundry workflows and enhancing guest experiences through exceptional customer service. Recognized for maintaining high standards in cleanliness and efficiency, ensuring guest satisfaction in a fast-paced environment. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
2025
2025
years of professional experience
Work History
House keeper
IMPERIAL BEACH HOTEL
Kampala
02.2022 - 11.2024
- Maintained and updated lists of 110 vacant rooms that required housekeeping attention before the arrival of their next occupants
- Assigned duties included restocking hotel rooms, cleaning windows, tracks, and bathroom surfaces, polishing all furniture and silverware, removing trash and replacing trash bags in assigned rooms, inspecting all room equipment, and reporting on maintenance issues
- Performed sewing repairs for guests' clothing and worn-out upholstery in the hotel rooms
- Coordinated the delivery of extra room furniture, beddings, linen, and towels per guest requests
Housekeeper
SERENA HOTEL
Kampala
01.2016 - 12.2021
- Work on a team of 60 staff housekeepers to service 188 hotel rooms daily
- Coordinate hotel-wide laundry workflow to fulfill hotel guest laundry requests in under 2 hours
- Arrange car washes and vacuuming services in accordance with guest requests
- Assemble complimentary gift baskets and champagnes to greet news guests at their arrival
- Clean and stock rooms according to established quality standards; duties include replacing used towels and linen, making beds, vacuuming room carpet, washing floors, and restocking guestroom and bathroom items
Housekeeper
Hiring Manager
Abu Dhabi
Housekeeper
Hiring Manager
Abu Dhabi
- Restocked supplies in guest areas, including toiletries and cleaning products.
- Organized laundry services to ensure timely availability of fresh linens and towels.
- Cleaned guest rooms to maintain high standards of cleanliness and presentation.
Housekeeper
Hiring Manager
Abu Dhabi
- Restocked supplies in guest areas, including toiletries and cleaning products.
- Organized laundry services to ensure timely availability of fresh linens and towels.
- Cleaned guest rooms to maintain high standards of cleanliness and presentation.
Education
Certificate of Completion -
high school (UACE Award)
01.2013
Skills
- Ability to handle work and staff pressures
- Room inspection
- Cleaning protocols
- Laundry coordination
- Guest services
- Furniture maintenance
- Time management
- Interpersonal skills
- Customer service skills
- Written communication skills
- Verbal communication skills
- Quality assurance
- Inventory management
References
Available upon request
Languages
- English
- Arabic
Personal Information
Visa Status: Tourist Visa
Timeline
House keeper
IMPERIAL BEACH HOTEL
02.2022 - 11.2024
Housekeeper
SERENA HOTEL
01.2016 - 12.2021
Housekeeper
Hiring Manager
Housekeeper
Hiring Manager
Housekeeper
Hiring Manager
Certificate of Completion -
high school (UACE Award)
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