Lukwago Steven Ssentongo

· Coordinate and manage the project supervision team to ensure delivery of goals set by the bank.

· Ensured bank financed projects adhered to schedules by proactively liaising with customers to address deviations.

· Review the operational results and financial performance of each project at the implementation stages against the schedules and projections.

• Risk monitoring of projects' performance to identify deterioration and recommend corrective actions to ensure performance as per the bank’s credit Policy.
• Following up to ensure fulfillment of post-disbursement covenants, conditions precedent and milestones agreed upon during approval.
• Ensure close working with other teams and stakeholders involved in environmental and social responsibilities of the bank to achieve bank objectives.
• Prepared and presented reports to management with recommendations for addressing problematic projects.

· Ensure that bank projects are proceeding in accordance with the project plans and take proactive steps, in liaison with customers to remedy any deviations to the plan.

· Identified potential problems leading to deviations from project plans and assisted sponsors in resolving these issues to achieve project objectives.

• Monitored project performance risks to identify credit deterioration and recommended corrective actions to maintain compliance with bank’s credit policy.
• Monitored project performance risks to identify credit deterioration and recommended corrective actions to maintain compliance with bank’s credit policy..
• Ensure proper legal documentation and disbursement according to approved credit procedures and standards.
• Following up to ensure fulfillment of post-disbursement covenants, conditions precedent and milestones agreed upon during approval.

• Identify, quantify and highlight significant issues and growing trends that have implications for the profitability and relevance of the corporate products.
• Defined product management processes and practices, including pricing strategies, margin management, and risk appetite monitoring to enhance profitability.
• Analyze associated regulatory risk in the corporate business and implement mitigation plans.
• Develop and structure corporate deals based on viability and customers’ cash flows with emphasis on larger income earning deals in leasing, Trade Finance, and other short-term deals.
• Conducted on-site client visits to analyse operations and compile reports detailing observations and recommendations for improvement.
• Built cross-functional relationships with relationship managers to align on client expectations and enhance service delivery.

• Drive the development of compelling Lease product propositions to grow the product and drive sales.
• Develop a bank-wide Lease products and sales training program to build product awareness and grow Lease products sales.
• Identified and evaluated new business opportunities to enhance lease product offerings.
• Managed lease book provisions and expenditure to align with budgetary constraints.
• Analyze associated regulatory risk in the Lease business and implement mitigation plans.
• Build effective cross functional relationships with: Business Owners, Credit, Legal, Risk, Operations, Vendors
• Define good product management understanding, processes and practices like product features and functionalities; pricing and margin management; risk appetite setting and monitoring; revenue leakage; balance sheet optimisation.
• Developed insights into market size, growth opportunities, market shares, customer profiles, competitors, and profitability of lease products.

• Develop and structure the Term Loan Portfolio; develop and structure deals based on viability and customers' cash flows.
• Developed and structured leasing portfolio, assessing deal viability based on customer cash flows.
• Conducted on-site analysis at customer locations, compiling reports to detail observations and insights.
• Valuated machinery and equipment for dfcu bank staff and clients, enhancing comprehensive analysis with detailed reports.
• Facilitated communication with customers to understand and address their expectations., following up on complaints and feedback to clients on the course of action.

• Conducted on-site analysis of customer locations to gather insights and compile detailed reports.
• Developed and structured Leasing Portfolio, creating deals based on viability and customer cash flows.
• Wrote and booked new business, increasing deal volume with focus on larger income-generating deals.
• Managing customer expectations, following up on complaints and feedback to clients on the course of action.

• Managed customer expectations and followed up on complaints, providing timely feedback on resolutions.
• Monitored quality of retail banking book to ensure compliance with BOU regulations.
• Updated and submitted IFRS information for the assigned portfolio in a timely manner.
• Recommended accounts for provisioning and write-off, ensuring compliance and financial integrity,
• Participated in data integration for new Finacle system, enhancing operational efficiency,
• Provision of valuation of machinery & equipment for both dfcu bank staff and clients to supplement other reports.

• Visited customers daily for sales and after-sales services, strengthening relationships between customers and the company.
• Handled customer complaints, providing effective solutions to resolve issues.
• Prepared customer agreements outlining service terms and conditions for clarity. to bind a customer to the company with the aim of providing services to the customer for a given period at a fee.
• Conducted market research to analyse competitors' activities and strategies. on the activities of the competitors.
• Compiled weekly and monthly reports on all activities, ensuring transparency and tracking progress.