Listening to Music and singing in the choir
LYDIA Nakandi
Office Support And Administration
Summary
Dependable Administrative and Facilities Assistant with strong background working with multidisciplinary teams to optimize site maintenance and operational efficiency. Supports high standards of maintenance, security and customer service. Diligent and resourceful in solutions development, assisting in repairs and process improvements. Motivated Finance and Administrative Assistant with 12 years of experience in office support positions and exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Administrative and Facilities Assistant
World Bank Group
KAMPALA
2014.02 - Current
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Assisted with logistical requirements for events and meetings.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Monitored expenditures and recommended vendor changes to eliminate issues.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Pushed contractors and vendors to complete projects within specified timelines.
- Managed minor appliance issues and scheduled repairs.
- Prepared action plans to establish procedures for various emergency situations.
- Provided support and services related to mail and deliveries.
- Assisted with meetings and conference room reservations.
- Maintained facility grounds, equipment and safety compliance.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Ordered, maintained and distributed supplies and inventory.
Volunteer Programme Administrator
Voluntary Service Oversees
KAMPALA
2007.05 - 2014.01
- Improved success of program by making proactive adjustments to operations.
- Developed the volunteer program from ground up, laying out framework and defining roles.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Post Graduate Diploma in Project Planning & Mgt - Project Planning And Management
Uganda Management Institute
Kampala, Uganda 2014.03 - 2015.03
Bachelor of Commerce - Financial Management
Makerere University Business School
Kampala, Uganda 2000.03 - 2003.11
Skills
Safety and security
undefinedAccomplishments
- Collaborated with team of 10 in the development of the office re-opening protocols after Covid-19 lock down.
- Collaborated with team of 20 in the development of the new office move.
- Collaborated with team of 8 during the installation of the new security system
Interests
Music
Church Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Post Graduate Diploma in Project Planning & Mgt - Project Planning And Management
Uganda Management Institute
2014.03 - 2015.03
Administrative and Facilities Assistant
World Bank Group
2014.02 - Current
Volunteer Programme Administrator
Voluntary Service Oversees
2007.05 - 2014.01
Bachelor of Commerce - Financial Management
Makerere University Business School
2000.03 - 2003.11
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