Lydia Nakirijja
Human Resource Officer
Kampala ,Uganda
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across food and beverages company environments.
Overview
8
8
years of professional experience
Work History
Human Resource Officer
Banange Brewing Company
Kampala, Uganda
01.2020 - Current
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Sales Associate Supervisor
Banange Brewing Company
Kampala, Uganda
01.2020 - Current
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Evaluated performance against goals and implemented appropriate development plans.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Researched issues to obtain appropriate answers to customer inquiries.
Research Assistant
Real Group Marketing Agency
Kampala, Uganda
01.2018 - 12.2019
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative, and quantitative analysis.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Collected research data through experimentation, surveys and leading focus groups.
- Scheduled appointments with test subjects over phone and through email.
- Reviewed documents and data to identify trends and patterns.
- Utilized advanced analytical software to analyze data sets.
- Developed research protocols and procedures to produce accurate results.
- Collaborated with other researchers to develop successful research strategies.
- Created surveys and questionnaires to collect data for research projects.
- Maintained up-to-date records of research activities and results for future reference.
- Provided support and guidance to junior lab staff.
- Recorded and analyzed data to produce reports of results.
Human Rights Volunteer
Slum Aid Project
Kampala, Uganda
12.2015 - 01.2018
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Developed construction skills by participating in several home builds.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Facilitated community outreach to expand participation and support.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Led group discussions and activities to meet different community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
- Kept case files updated, accurate and aligned with requirements.
- Created educational materials to convey important information to service recipients.
Education
Uganda Certificate Of Education -
New Styles Secondary School
Kampala Uganda Bachelors Degree - Human Resources Management
Makerere University
Kampala 02.2020
Uganda Advanced Certificate Of Education - Arts
New Styles Secondary School
Kampala12.2015
Skills
Human resources management
Human resources knowledge
Human resources records
Human resources processes
Recruitment / Human Resources
Human resources administration
Business development and planning
Sales processes
Order management
Time management
Staff Management
Sales operation
Goals and performance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Human Resource Officer
Banange Brewing Company
01.2020 - Current
Sales Associate Supervisor
Banange Brewing Company
01.2020 - Current
Research Assistant
Real Group Marketing Agency
01.2018 - 12.2019
Human Rights Volunteer
Slum Aid Project
12.2015 - 01.2018
Uganda Certificate Of Education -
New Styles Secondary School
Bachelors Degree - Human Resources Management
Makerere University
Uganda Advanced Certificate Of Education - Arts
New Styles Secondary School