Lydia Nakirijja
Human Resource Officer
Kampala ,Uganda
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across food and beverages company environments.
Overview
8
8
years of professional experience
Work History
Human Resource Officer
Banange Brewing Company
Kampala, Uganda
01.2020 - Current
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Sales Associate Supervisor
Banange Brewing Company
Kampala, Uganda
01.2020 - Current
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Evaluated performance against goals and implemented appropriate development plans.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Researched issues to obtain appropriate answers to customer inquiries.
Research Assistant
Real Group Marketing Agency
Kampala, Uganda
01.2018 - 12.2019
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative, and quantitative analysis.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Collected research data through experimentation, surveys and leading focus groups.
- Scheduled appointments with test subjects over phone and through email.
- Reviewed documents and data to identify trends and patterns.
- Utilized advanced analytical software to analyze data sets.
- Developed research protocols and procedures to produce accurate results.
- Collaborated with other researchers to develop successful research strategies.
- Created surveys and questionnaires to collect data for research projects.
- Maintained up-to-date records of research activities and results for future reference.
- Provided support and guidance to junior lab staff.
- Recorded and analyzed data to produce reports of results.
Human Rights Volunteer
Slum Aid Project
Kampala, Uganda
12.2015 - 01.2018
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Developed construction skills by participating in several home builds.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Facilitated community outreach to expand participation and support.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Led group discussions and activities to meet different community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
- Kept case files updated, accurate and aligned with requirements.
- Created educational materials to convey important information to service recipients.
Education
Uganda Certificate Of Education -
New Styles Secondary School
Kampala Uganda Bachelors Degree - Human Resources Management
Makerere University
Kampala 02.2020
Uganda Advanced Certificate Of Education - Arts
New Styles Secondary School
Kampala12.2015
Skills
Human resources management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Human Resource Officer
Banange Brewing Company
01.2020 - Current
Sales Associate Supervisor
Banange Brewing Company
01.2020 - Current
Research Assistant
Real Group Marketing Agency
01.2018 - 12.2019
Human Rights Volunteer
Slum Aid Project
12.2015 - 01.2018
Uganda Certificate Of Education -
New Styles Secondary School
Bachelors Degree - Human Resources Management
Makerere University
Uganda Advanced Certificate Of Education - Arts
New Styles Secondary School
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