Magoola Scanlen Nelson
Kampala,102
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
7
7
years of professional experience
Work History
Sales Engineer
Davis and Shirtliff International Limited
Kampala, 102
09.2022 - Current
- Size systems according to required solution
- Interpret and solve problems in water treatment, solar, pumping systems, wash projects and irrigation energy systems
- Making bids for tender notices of Government NGOs and Look for prospects and negotiate orders to meet revenue targets of UGX50million month
- Managing and monitoring inventory and prospect orders
- Building high rapport between clientele and onboarding new clients
- Driving around regions to look for prospect business
- Making weekly reports with layout of customers and various prospects(hot list)
- Served as liaison between sales and engineering teams to effectively meet customer needs
- Established and maintained strong customer relationships through effective communication and problem resolution.
- Analyzed market trends, competitor performance and product strengths
- Suggested ideas for product evolution and new product variants
Sales Representative
Toyota Uganda CFAO
06.2019 - 03.2022
- Developed and implemented effective sales strategies to exceed revenue targets in assigned territories increasing sales by 12%
- Developed and maintained relationships with key customers to ensure repeat and referral business
- Utilized customer relationship management software to track sales activities and customer information
- Provided exceptional customer service, consistently exceeding customer satisfaction expectations
- Attended sales conferences, trade shows, and seminars to build industry knowledge
- Created and presented sales proposals to potential customers.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Managed customer accounts to secure customer satisfaction and repeat business.
Machine Maintenance Technician
Roofing Rolling Mill
Mukono, 108
06.2017 - 06.2018
- Demonstrated ability to read and interpret technical drawings to ensure precise operation of machines
- Proven success in troubleshooting and diagnosing machine malfunctions and making necessary repairs
- Proven track record of maintaining production levels and meeting quality standards
- Demonstrated proficiency in using variety of computer programs and software for machine operation
- Managed inventory of parts and supplies necessary to successfully operate machines.
- Served as key point of contact between management, engineering staff, operators, and other maintenance technicians to address pressing issues quickly.
- Increased machine reliability through implementation of regular inspection schedules and documentation procedures
Education
AUTOMOTIVE AND POWER ENGINEERING - Automotive Engineering
Kyambogo University
Kampala, 10212.2022
DIPLOMA - Automotive Engineering
Kyambogo University
Kampala, 10212.2017
High School Diploma -
Jinja Senior Secondary School
Jinja, 20401.2014
High School Diploma -
Cardinal Nsubuga Secondary School
Buikwe02.2012
Skills
- Supervisory and Management skills
- Communication skills: Able convey information both verbally and in writing
- Team working skills
- Computer Microsoft Skills (Word, PowerPoint, Excel, C, MATLAB for Engineers)
- Customer Support
- Solution selling
- CRM Software
- Organization skills
- Relationship Building
Affiliations
- Uganda Institute of Professional Engineers (UIPE)
- Uganda Safety Council (USC)
Contacts
0756170466, 0774594082, maho2623@gmail.com
Personal Information
Nationality: Ugandan
References
- Milly Kure, Sales Manager, Davis and Shirtliff Ltd, +256 740 825 806, +256 761 254 637, mkure@dayliff.com
- Futsum Yosef, Technical Manager, CFAO Uganda, 0702980165, fyosef@cfao.com
- Mr. Kiiza Nelson, Lecturer Department of Mechanical and Production Engineering, Kyambogo University, 0755788724,nelsonkiiza89@gmail.com
Research
Always looking out for learning and continuous improvement.
Timeline
Sales Engineer
Davis and Shirtliff International Limited
09.2022 - Current
Sales Representative
Toyota Uganda CFAO
06.2019 - 03.2022
Machine Maintenance Technician
Roofing Rolling Mill
06.2017 - 06.2018
AUTOMOTIVE AND POWER ENGINEERING - Automotive Engineering
Kyambogo University
DIPLOMA - Automotive Engineering
Kyambogo University
High School Diploma -
Jinja Senior Secondary School
High School Diploma -
Cardinal Nsubuga Secondary School
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