Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
REFERENCES:
Quote
Interests
Traveling, reading self constructive literature
Timeline
Generic
MARGACH  TYRA ISABELLA

MARGACH TYRA ISABELLA

Cabin Crew
Entebbe,Katabi

Summary

Security-driven crew member working with UGANDA NATIONAL AIRLINE with dynamic team management skills. Competent diffusing volatile situations. Over seeing the smooth completion of the flights with happy passengers is very fulfilling for me. Polished crew member offering more than 3 years of employment in commercial aviation industry. Focused and astute on offering top notch service to passengers. Outstanding record of performance for domestic and international flights

Innovative and proactive MARKETING EXECUTIVE FOR JUMIA FOOD UGANDA offering experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning with exceptional expertise and top-notch communication abilities. Proficient in monitoring trends and capitalizing on emerging opportunities.

And to top it, a detail-oriented Court Clerk at MENGO CHIEF MAGISTRATE COURT, providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized with demonstrated ability to handle a high-intensity workload.

Enthusiastic Public figure and social worker as MISS UGANDA 1ST RUNNER UP 2018-19 & MISS PERSONALITY eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of dealing with people especially those in need of special assistance and listening when required to offer my attention to someone or something and training in public speaking while addressing different kinds of crowds. Motivated to learn, grow and excel in relating and understanding how to deal with different types of people and situations.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
5
5
Certifications

Work History

Cabin Crew Member

UGANDA NATIONAL AIRLINES
Entebbe , Uganda
2020.12 - Current

I am currently a cabin crew on CRJ 900 and AIRBUS A330 neo for Uganda Airlines. This role has taught so much about multi tasking, flexibility and customer satisfaction. It is fulfilling to be a part of something that brings a smile on peoples faces at the end of each flight.

  • Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Court Clerk (internship)

MENGO CHIEF MAGISTRATE COURT
KAMPALA , MENGO
2018.01 - 2019.03


  • Marked and preserved exhibits introduced into evidence in court proceedings
  • Announced charges and indictments to defendants in court and recorded defendants' pleas
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties

Marketing Executive

JUMIA FOOD
KAMPALA , KAMPALA
2017.01 - 2017.08
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Communicated marketing strategy and campaign performance to verify alignment with senior management objectives.
  • Identified target audiences and devised campaigns to match target demographics and optimize results.
  • Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
  • Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.

Education

HUMAN RESOURCE MANAGEMENT - Business Administration And Management

VICTORIA UNIVERSITY
Kampala, Uganda.
2023.01 - Current

AVIATION - AIRLINE CABIN CREW TRAINING

UGANDA AVIATION SCHOOL
Kampala, Uganda, Entebbe road
2019.01 - 2019.12

DIPLOMA IN LAW AND LEGAL PRACTICE - Law (Pre-Law)

LAW DEVELOPMENT CENTER
Kampala, Uganda
2017.09 - 2019.06

EXAMINATION FOR THE UGANDA CERTIFICATE OF EDUCATION - U.C.E

ST. LAWRENCE HIGH SCHOOL CROWN CITY
Kampala, Uganda, Masaka road
2011.01 - 2014.12

EXAMINATION FOR THE UGANDA ADVANCED CERTIFICATE OF EDUCATION - U.A.C.E

LONDON COLLEGE OF ST. LAWRENCE
Kampala, Uganda, Masaka road
2015.01 - 2016.12

Skills

    Customer Service

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Accomplishments

  • I was Consistently commended by upper management for spearheading and leading effective marketing campaigns when I worked at Jumia food Uganda.
  • Documented and resolved several cases during my internship at Mengo Chief Magistrate Court.
  • God physical and mental grooming on how to conduct myself in a sophisticated manner, which included, how to talk to different kinds of people and generally present myself to the public; during my service as Miss Uganda 1st Runner up and Miss Personality 2019.
  • Effectively mediated issues among other peers, enabling the development of valuable conflict resolution skills.
  • Displayed a calm demeanor in the most intense situations, which helped boost morale of the entire crew and many passengers.
  • All the jobs I have done so far have required me to directly deal with different types of people; which has generally taught me to work under pressure and handle different types of situations with grace and calmness.

Additional Information

  • I am very passionate about everything i set my heart to. I love challenges and solving each challenge just gives me satisfaction
  • I am also very compassionate and making everyone around me happy is what gives me Fulfillment as a person
  • I am extremely driven and eager to generally improve myself.

Certification

EXAMINATION OF UGANDA ADVANCED CERTIFICATE OF EDUCATION

REFERENCES:

Ms. Julie Otage (UGANDA AIRLINES Crew standards and training manager)

+256 784 690369


Mr. Alabi Fortune (UGANDA AIRLINES Cabin crew manager)

+234 806 641 7833

+256 740 008 102

Quote

It is never too late to be what you might have been.
George Eliot

Interests

Self development, entrepreneurship, travel

Traveling, reading self constructive literature

I love to learn from different cultures, the more I explore the world the more my eyes open to new perspectives which is quite extrextraordinary.

I believe we should always work towards being the best version of ourselves, and this is daily work. Reading literature that empowers my character is therapy by itself.

Timeline

HUMAN RESOURCE MANAGEMENT - Business Administration And Management

VICTORIA UNIVERSITY
2023.01 - Current

AIRBUS A330 & CRJ 900 TYPE RATING OPERATION CERTIFICATION

2022-09

CIVIL AVIATION AUTHORITY UGANDA CREW MEMBER CERTIFICATE

2021-12

Cabin Crew Member

UGANDA NATIONAL AIRLINES
2020.12 - Current

A.I.T.A CERTIFICATE IN AIRLINE CABIN CREW TRAINING (UGANDA)

2019-12

DIPLOMA IN LEGAL PRACTICE (UGANDA)

2019-06

AVIATION - AIRLINE CABIN CREW TRAINING

UGANDA AVIATION SCHOOL
2019.01 - 2019.12

Court Clerk (internship)

MENGO CHIEF MAGISTRATE COURT
2018.01 - 2019.03

DIPLOMA IN LAW AND LEGAL PRACTICE - Law (Pre-Law)

LAW DEVELOPMENT CENTER
2017.09 - 2019.06

Marketing Executive

JUMIA FOOD
2017.01 - 2017.08

EXAMINATION OF UGANDA ADVANCED CERTIFICATE OF EDUCATION

2016-12

EXAMINATION FOR THE UGANDA ADVANCED CERTIFICATE OF EDUCATION - U.A.C.E

LONDON COLLEGE OF ST. LAWRENCE
2015.01 - 2016.12

EXAMINATION FOR THE UGANDA CERTIFICATE OF EDUCATION - U.C.E

ST. LAWRENCE HIGH SCHOOL CROWN CITY
2011.01 - 2014.12
MARGACH TYRA ISABELLA Cabin Crew