Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
MARK KIGGUNDU

MARK KIGGUNDU

Kampala

Summary

Cybersecurity expert with over 8 years of experience in enterprise network security, digital security training, SAFETAG-based organisational digital security audits and technical research into surveillance and other digital security attacks in East Africa using a human rights lens. Investigated targeted digital security attacks on Android and IOS while working as a Technologist for Amnesty International. Currently leading a team of 8 to provide digital security protection for human rights defenders in Africa as the Manager of the DefendDefenders Technology program. A trusted member of the digital security alliance, working to protect human rights defenders against digital attacks. Fluent in English and have a working knowledge of Swahili.

Overview

9
9
years of professional experience
1
1
Certification

Work History

TECHNOLOGY PROGRAM MANAGER

DEFENDDEFENDERS
01.2021 - Current
  • I manage DefendDefenders' technology team to deliver quality rapid-response digital security support, digital safety training, and SAFETAG-based organisation security audits for human rights defenders and their organisations in Africa.

TECHNOLOGY ADVISOR

AMNESTY INTERNATIONAL
04.2018 - 10.2020
  • East Africa Regional Office - Created long-term partnerships with local civil society organisations and provided technology support and mentorship on how to protect their research, advocacy, and communications and become more resilient against digital attacks.
  • Conducted digital security training for human rights defenders in the region, including performing quick forensics investigations on suspected digital attacks
  • Conducted research and investigations into targeted surveillance claims in Kenya and South Sudan using custom-built tools like Snoopdriod and Sdanalyzer that can analyse and detect targeting on smartphones
  • Conducted over 150 human rights defenders, civil rights activists, and journalists on digital security in Uganda, Kenya, and South Sudan
  • Took part in multiple research and advocacy missions to South Sudan and Uganda
  • This involved producing and complying with detailed risk assessments and security planning.

Technology Program Officer

DefendDefenders
01.2017 - 04.2018
  • Developed a digital security training manual.
  • Participated in creating an organisational security audit framework for a small organisation.
  • Provided digital security clinics to at-risk groups within the continent.
  • Provided digital security training and support to regional partners.
  • Oversaw the ICT team efforts for the organisation
  • Delivered dozens of training sessions for staff and partners on relief, security management and digital security.

Assistant ICT Administrator

DefendDefenders
01.2015 - 12.2016

Oversaw the maintenance and upkeep of all office devices and local area network infrastructure and liaised with external service providers on works and maintenance

  • Developed and enforced security policies for the organisation about internet and device use within the organisation
  • Performed internal security audit and advised on equipment, software and maintenance purchases, services and upgrades
  • Delivered digital security training and developed curriculums and training materials on digital security, social media, data, website development and other ICT-relevant topics for human rights defenders
  • DATAINTERN (6months)
  • Performed research, verification, and data entry on cases of violations against human rights defenders, installed and configured CiviCRM content management system for the organisation
  • Conducted digital security training for human rights defenders from across the region.

Education

BSc Computer Science - Computer Science

MAKERERE UNIVERSITY
Uganda
2011

Skills

  • Computer systems administration and domain management on Windows and Linux (Active Directory, LDAP, DNS, SSL, WAN, LAN, WLAN, VOIP
  • VPN, and TCP/IP); Firewalls , Disaster recovery planning and
  • Management (NIST, ISO 27001); Virtualization (Hyper-V, VMware, VirtualBox and Citrix Zen Server); Computer
  • Programming and databases (Oracle 11g, SQL 2019, PHP, C, Python and HTML); Organizational security auditing and
  • Risk assessment (SAFETAG and NIST Cybersecurity Framework) Content Management systems (WordPress, and Drupal
  • Constituency relationship management system (CiviCRM) Malware research Android and IOS (Snoopdroid
  • SDAnalyzer and Libimobiledevice)
  • Team leadership
  • Multilingual

Certification

2024: ISC2 Certified in Cybersecurity (CC)

2018: CISCO SYSTEMS Cisco Cyber Security Fundamentals. 2018: AMNESTY INTERNATIONAL Hostile Environment and First Aid Training. 2016: CompTIA: CompTIA Security+ Certification.

Accomplishments

In 2023 and 2024, I supported two NGOs in developing cybersecurity policies to enhance their safety as they do their work. I have also supported an NGO to assess its technology capacity and adopt scalable technology tools for efficiency and security.

Timeline

TECHNOLOGY PROGRAM MANAGER

DEFENDDEFENDERS
01.2021 - Current

TECHNOLOGY ADVISOR

AMNESTY INTERNATIONAL
04.2018 - 10.2020

Technology Program Officer

DefendDefenders
01.2017 - 04.2018

Assistant ICT Administrator

DefendDefenders
01.2015 - 12.2016

BSc Computer Science - Computer Science

MAKERERE UNIVERSITY
MARK KIGGUNDU