Summary
Overview
Work History
Education
Skills
Key Competencies And Skills
Bio Data
Personal Information
Disclaimer
Timeline
Generic
Marocho David Edgar

Marocho David Edgar

Wakiso

Summary

A responsible, enthusiastic and determined Administrator with over 10 years of professional experience in Business Development, Supply Chain planning and strategy development, Inventory and Stores management, Contract management, Travel Insurance for both National & International Staffs, customer relationship management, Strategic planning and policy development, Risk management and compliance, Staff Recruitment, Performance Management and Capacity Development, Managing Staff Benefits and Welfare Programs, Employee Engagement, Policy Development and Implementation, Managing Budgets, Development and Enforcement of Customer service standards, financial management and administration, Stakeholder Management, Coordination and Networking Project and Contract Administration, Reporting and Chronological Documentation, Partnership and Compliance Management, Operations Management, Budget-management skills and proficiency, financial reporting. Has a comprehensive knowledge of all aspects of financial, administration management and all Major management systems. I am flexible, focused and maintain a calm and professional demeanor at all times, even when working under pressure. In my current role I am responsible for assisting in program Administration, budgets and coordinating time management, policy formation and budget development, Program Implementation Support and Managing budgets and profitability. Looking to further my knowledge and take on new responsibilities and challenges. I am confident that with my skills and experience, I would make an excellent member of your team.

Overview

14
14
years of professional experience

Work History

Operations Manager

M&N Cleaning and Fumigation Services Limited
03.2024 - Current
  • Managing of all administrative functions, as team leader and overseer of all administrative units of the organization to ensure its smooth functioning, having an administration manager that is under my direct supervision.
  • As an operations manager and team leader, I manage a team of over 450 staff all under my guidance and my duty is to ensure they are working towards the attainment of the organization’s goals with well-defined targets to achieve.
  • Assist in the recruitment process, working with the HR department to ensure that we get the right persons for the tasks.
  • Budgetary controls-Assist in the budgeting process to make sure the organization minimizes unnecessary expenditure and ensure value for money is observed.
  • Overseer of company inventory and assets i.e. Machinery and equipment, ensuring all assets and equipment are in good shape.
  • As team leader I have a duty of ensuring client growth through coming up with new business strategies for business growth.
  • An overseer of contracts and have responsibility of making sure all are well serviced to attain delight satisfaction of existing clients.
  • Providing logistical support and top level advise in regards to vehicle management, Servicing and repairs.
  • Assisted in the formulation of policies including the Environmental conservation and Sustainability policy currently in use by the company.

Office and Administration Manager

Samaritan's Purse International Relief, Mission Aviation Services
03.2019 - 08.2023
  • Ensure that the Samaritan's Purse office in Entebbe is well maintained, safe and secure for staff and visitors, and that the space is appropriate for staff needs by: Ensuring that the office is clean, attractive and in good repair at all times, liaising with the landlord, staff and contractors to rectify any problems if necessary.
  • Managing tenancy agreements for both office and expatriate staff residences and providing similar support to field offices to ensure compliance and fulfilment of agreed obligations.
  • Ensuring that the office premises arrangements are fit for purpose, including reviewing and redesigning office design, seating arrangements, decoration and furniture when necessary.
  • Managing of staff HR files, making sure staff information is kept confidential.
  • Liaising with government agencies i.e. internal affairs, Interpol and other entities to ensure expatriates are legally in Country.
  • Managing of all office operations to ensure the office is run smoothly.
  • Carry out periodic inventory of organizational assets, including high dollar value assets like Aircrafts.
  • Handling all incoming and outgoing cargo for the whole program ensuring taxes are cleared i.e. aircraft and non-aircraft cargo shipments, medical supplies etc.
  • Develop and maintain office administration secretarial systems related to filing of documents, record management, communication (telephone, fax correspondences) and basic office services in line with administration guidelines.
  • Maintain a smooth communication flow of information in the administration department through verbal communication, periodical narrative report writing and updates as per the department guidelines.
  • Coordinate all supplies for the country office, ensuring the administration teams are logging all incoming and outgoing supplies and any discrepancies are investigated and reported.
  • Coordinate the process of procurement of Country Office supplies, (safe drinking water, teas and toiletries) ensuring all items are purchased in time and stored in proper place when necessary.
  • Manage all First Aid supplies for Country Office and ensuring all staff have access to any necessary medical supplies when needed.
  • Management office petty cash to ensure its safety and utilization accordingly and maintenance of accurate financial records.
  • Preparation of field expense reports (FER) and make sure they are reviewed and approved periodically.
  • Preparation of supplier payment requests and ensuring payment execution in line with the organization’s finance policy.
  • Managing of all the procurement processes under the program office, right from initiating purchase requests to raising LPOs and acquiring assets needed for the smooth running of the office including high value assets like vehicles.
  • Handling of the program fleet of over 15 vehicles and motorcycles, making sure they are well maintained and serviced in a timely manner. Also maintaining a database for vehicles service and maintenance records and ensure reports are generated when needed for review by senior management.
  • Managing and maintenance of an updated supplier database and handling of service contracts i.e. vehicle servicing, cargo handling, Internet service providers, Security service and other MOUs.
  • Tracking of vehicle movement and fuel consumption records to ensure effective utilization of resources.
  • Active involvement in decision making in regards to disposal of company assets.

Human Resource Administrator

Autoxpress Uganda Limited
02.2013 - 03.2019
  • Managed the company’s HR function i.e. recruitment and selection, Staffing, HR planning, Performance management and handling employee Disciplinary issues.
  • Preparation of staff contracts of Employment in liaison with our legal and make sure they are given to employees.
  • Ensured a clean and safe work environment for all staff as stipulated in the occupational Health and Safety Act of the country.
  • Liaised with the ministries of internal affairs, Interpol and the Foreign affairs to ensure paper work of expatriates is put right for their smooth stay in the country.
  • Managed staff annual leave schedules and ensure they are followed and all company staff have taken their leave.
  • Ensured staff HR records are kept safely and high level of confidentiality is observed.
  • Preparation of annual performance review reports and do performance appraisals for staff and hand them over to the Country Business Manager/Resident Director.
  • Reorganized budgeting and expenses processing systems by overhauling both procedures and introducing efficient modules.
  • Converted the paper accounting system into electronic, resulting in increased efficiency at 88%.
  • Suggested incorporation of client-related accounting information into the main client database, making it easy to follow up on defaulted clients.
  • Accelerated the appointment system by incorporating an interactive calendar, resulting in hassle-free appointment scheduling.
  • Successfully administered financial budgets, with required results, from 2017 up 2019.

Sales Representative

03.2011 - 02.2013
  • Marketing of Goodyear tyres and other budget brands i.e. Kelly and Sava with an aim of ensuring brand awareness with an aim of achieving maximum sales targets through this I did achieve the highest sales targets bringing lots of corporate clients on board i.e. Umeme, Nile breweries, world vision ,Oxfam etc.
  • Carried out follow-ups on existing clients to ensure delight customer satisfaction and customer retention with the customer care techniques I attained through academic training and experience.
  • Built lasting relationships with all my clients and ensured there were systems and resources in place to deal with any of their queries in less than 24-hours.
  • Acted as a team lead for several minor Sales projects and brought accurate results strictly adhering to the deadlines for which I was always praised.
  • Increased sales by 35%, through the well-placed implementation of sales initiatives.
  • Collaborated with other sales teams, hence, achieved better sales returns.
  • Built the business from scratch, through the identification of prospects, and maintaining solid client relationships.

Education

Bachelor’s Degree - Public Administration

Islamic University
Kampala

Uganda Advanced Certificate of Education (UACE) - undefined

Lakeside College Luzira
Luzira

Uganda Certificate in Education (UCE) - undefined

Kololo Senior Secondary School

Skills

Professionalism

Key Competencies And Skills

  • Professionalism
  • Communication
  • Teamwork
  • Technical Skills
  • Human Resource Management
  • Business development & Process Improvement
  • Relationship building & Management
  • Customer Relationship Management

Bio Data

Plot 58 Church Road, Bweyogerere, Wakiso, Wakiso, +256 783 155 633, +256 701 726 461

Personal Information

  • Gender: Male
  • Nationality: Ugandan

Disclaimer

I declare that the information contained this document is true, accurate and honestly describes my education, skills, experience and competency.

Timeline

Operations Manager

M&N Cleaning and Fumigation Services Limited
03.2024 - Current

Office and Administration Manager

Samaritan's Purse International Relief, Mission Aviation Services
03.2019 - 08.2023

Human Resource Administrator

Autoxpress Uganda Limited
02.2013 - 03.2019

Sales Representative

03.2011 - 02.2013

Bachelor’s Degree - Public Administration

Islamic University

Uganda Advanced Certificate of Education (UACE) - undefined

Lakeside College Luzira

Uganda Certificate in Education (UCE) - undefined

Kololo Senior Secondary School

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Marocho David Edgar