MATHIAS KIRUMIRA
Kampala
Summary
Results-driven administration professional with over 7 years of progressive experience in operational management, administrative oversight, and organizational support services. Proven expertise in asset management, inventory control, procurement coordination, and administrative systems optimization. Demonstrated track record in implementing efficient administrative processes, managing office operations, and ensuring regulatory compliance. Strong background in team supervision, stakeholder coordination, and maintaining high standards of service delivery within structured organizational environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
HEAD CREDIT OPERATIONS
Aha Finance Limited
10.2024 - Current
- Strategic Planning: Collaborated with Senior Leadership Team to develop comprehensive operational strategic plans and implement department-level performance metrics aligned with organizational vision
- Asset & Portfolio Management: Managed departmental assets and credit portfolio exceeding UGX 2 billion, implementing robust tracking and verification procedures that maintained asset integrity
- Team Supervision: Directly supervise 8-member credit department, ensuring effective recruitment, staff development, and performance management for optimal operational efficiency
- Process Improvement: Implemented systematic administrative processes including task prioritization, customer segmentation protocols, and comprehensive due diligence procedures
- Committee Coordination: Chair Incentive Committee meetings, coordinating cross-functional teams and ensuring administrative decisions align with strategic objectives
- Compliance Management: Established and maintained comprehensive administrative systems ensuring 100% adherence to internal policies and regulatory requirements
- Performance Reporting: Developed and implemented regular reporting frameworks, producing detailed performance analysis and strategic recommendations for senior management
CREDIT ANALYST
Aha Finance Limited
10.2021 - 09.2024
- Documentation Management: Maintained comprehensive filing systems for over 1,000 client applications annually, ensuring secure document storage and easy retrieval processes
- Compliance Assurance: Administered KYC/AML guideline adherence procedures, managing regulatory documentation and ensuring 95% compliance rate throughout tenure
- Inventory & Asset Verification: Conducted regular verification of loan collateral assets, maintaining updated asset schedules and ensuring proper documentation
- Reporting Systems: Generated detailed administrative reports on operational trends, performance metrics, and compliance status for management decision-making
- Client Relations Management: Coordinated client consultations and information gathering processes, maintaining professional customer service standards
- Policy Administration: Implemented company policies and recommended administrative updates based on operational trends and regulatory change
- Key Administrative Achievements: Streamlined administrative processes resulting in 25% improvement in processing efficiency
- Maintained 95% service level agreement compliance through effective administrative coordination
- Established systematic filing and documentation procedures that enhanced operational transparency
CREDIT ANALYST
Pay-Later Uganda
04.2019 - 08.2021
- Training Coordination: Organized and conducted comprehensive training sessions for sales and customer service teams, improving operational understanding and process efficiency
- System Management: Collaborated with technical teams to identify and resolve system issues, improving administrative system reliability and user experience
- Performance Documentation: Generated monthly operational reports on system performance, process efficiency, and administrative metrics for management review
- Process Optimization: Implemented administrative improvements that reduced operational decision-making time by 30%
- Key Achievements: Enhanced credit evaluation processes reducing decision-making time by 30%
- Improved team capabilities through targeted training workshops
- Revamped credit scoring logic resulting in 40% more accurate risk assessment
FIELD SALES MANAGER
Pay-Later Uganda
02.2017 - 05.2019
- Human Resource Management: Recruited, trained, and supervised high-performing teams, implementing comprehensive staff development programs
- Territory Administration: Managed administrative operations across assigned territories, maintaining detailed records and performance documentation
- Stakeholder Coordination: Facilitated regular communication between field teams and head office, ensuring effective information flow and administrative support
BUSINESS DEVELOPMENT OFFICER
Cross-Line Management Solutions
02.2015 - 08.2016
- Client Service Administration: Provided comprehensive administrative support for tax advisory, planning, and compliance services
- Process Engineering: Designed and implemented efficient business processes, improving operational effectiveness and client service delivery
- Business Analysis: Conducted detailed operational analysis and strategic planning support for organizational development
Education
CPA -
MAT UGANDA
Bachelor's Degree - Business Administration
Makerere University Business School
Project Management Certificate -
Makerere University
Uganda Advanced Certificate of Education -
Kisubi Minor Seminary
Uganda Certificate of Education -
Kisubi Minor Seminary
Skills
- Office Operations Management & Coordination
- Asset Management & Inventory Control
- Filing Systems & Document Management
- Administrative Process Optimization
- Regulatory Compliance & Policy Implementation
- Procurement & Disposal Support Operations
- Logistics Coordination & Transport Management
- Meeting & Event Organization
- Team Supervision & Staff Development
- Performance Reporting & Documentation
- Strategic Planning & Implementation
- Quality Assurance & Process Improvement
- Stakeholder Relationship Management
- Customer Service Excellence
- Resource Allocation & Utilization
- Financial analysis and reporting systems
- Data analysis and business intelligence
- Microsoft Office Suite proficiency
Accomplishments
- CPA (In Progress), MAT Uganda, 10/22
- Bachelor's Degree in Business Administration, Makerere University Business School, 05/15
- Project Management Certificate, Makerere University, 12/12
References
- Hajji Nakabale Hassan, Head Country Operations, URBRA, +256-782516142
- Mr. Arthur Mukiibi, CEO, Lipa Later Uganda & Advocate, Katende & Ssempebwa, +256-785120344, katende.a@gmail.com
- Mr. Edgar Bampata, Head Country Sales, Access Financial Services, +256-756771273, nakhabampata@gmail.com
Personal Information
Nationality: Ugandan
Languages
English
First Language
Timeline
HEAD CREDIT OPERATIONS
Aha Finance Limited
10.2024 - Current
CREDIT ANALYST
Aha Finance Limited
10.2021 - 09.2024
CREDIT ANALYST
Pay-Later Uganda
04.2019 - 08.2021
FIELD SALES MANAGER
Pay-Later Uganda
02.2017 - 05.2019
BUSINESS DEVELOPMENT OFFICER
Cross-Line Management Solutions
02.2015 - 08.2016
CPA -
MAT UGANDA
Bachelor's Degree - Business Administration
Makerere University Business School
Project Management Certificate -
Makerere University
Uganda Advanced Certificate of Education -
Kisubi Minor Seminary
Uganda Certificate of Education -
Kisubi Minor Seminary
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