Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Over 7 year's experience in operations, sales and marketing, leadership, management, training and mentorship across the financial services sector. Professional training in accounting, finance project planning and management. Passionate about contributing in empowering and changing people’s lives by engaging with projects, initiatives, activities, individuals and organizations that aim to create a socio-economic impact. Motivated to learn, grow and excel with excellent solution oriented approach to work.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Microfinance Apprenticeship Programme Coordinator
Uganda Institute of Banking and Financial Services
Kampala
08.2021 - Current
Spearheaded the enrollment of the microfinance Apprenticeship Programme in 7 Microfinance Institutions
Planned, organized and coordinated the implementation, monitoring, evaluation and reporting of programme activities
Identified microfinance institutions to participate in the microfinance apprenticeship programme and respective work-based facilitators at the microfinance Institutions
Identified, selected, and recruited competent trainers to participate in the MAP training, conducted various training of trainers (TOTs) workshops for work-based facilitators and trainers
Provided leadership to MAP trainers and work-based facilitators
Rolled out MAP, spearheaded orientation events for the selected apprentices about the training methodologies, continuously supervised, and providing guidance to supervisors and trainers, quality control of training as well as ensuring satisfaction of trainees, preparing and conducting assessment of trainees with the support of trainers and supervisors
Participated in the development and review of training content and production of materials including manuals, assessment and evaluation tools
Organizing workshops and training venues for trainers, work-based facilitators, and apprentices
Develop MAP Pricing details based on appropriate cohort size, price per cohort, trainers & supervisor costs
Enrolling, coordinating and supporting apprentices while in training at the institute and the in-house training in MFIs
Development and implementation of an engagement strategy for the program,
Developed and implemented a structured strategy to the marketing of the MAP to ensure continuous generation of new business opportunities for training/capacity building and partnerships for the Microfinance Apprenticeship Program
Managing and updating candidate and apprentice data while ensuring integrity and confidentiality by monitoring records
Prepared and submitted budgets, strategy, and work plans for the Microfinance Apprenticeship Program
Regular submission of reports and briefs; and perform any other tasks assigned.
Credit Officer Community Banking
Pride Microfinance Limited
Mbarara
02.2017 - 02.2021
Formed 24 community groups and supported stabilizing and strengthening over 300 other groups serving over 4000 women, men, and youth
Supported over 20 officers through hands-on training, coaching, and mentorship
Timely responded by traveling and reporting in time to place of emergency and making field group visits as required to ensure business continuity and attend Community / Market Enterprise Committee Meetings (CECs/MECs)
Executed the financial literacy strategy through mobilization, sensitization, recruitment, and training of customers in Community and Market Enterprise Groups (CECs/MECs)
Spearheaded and provided leadership to women and youth groups through meetings, collection of loan repayments and mobilizing savings and implementation on the digital financial inclusion strategy
Executed processing, assessment and disbursement of loan Funds to beneficiaries while maintaining customer relationship to ensure these funds are properly utilized and there is Sustainable accessibility of services
Administered loan monitoring, follow up and recovery of loans to make sure there is quality loan portfolio
Conducted weekly, pre-registry financial literacy trainings to communities, VSLAs, women groups and already recruited CECs/MECs on access policies and procedures, savings, debt management and business management skills
Established a good relationship and providing guidance and handling customer queries and complaints
Supporting the branch team by planning and developing strategies to ensure that the branch performance standards are met.
Sales Representative
Pride Microfinance Limited
10.2015 - 02.2017
Developed and delivered sales presentations to convey Pride’s product benefits including the Loans, Savings, and E-Banking products and services
Met with existing customers and prospects to discuss business needs and recommend credit, saving and other product solutions
Boosted brand awareness, implemented promotional campaigns and employed sales tactics, planning, organizing and Participating in Promotional events like pitch camps, bazars, and sales drives
Ensuring Customer Relationship through Maintaining Close Contact with Customers in Order to Promote Sales
Liased with community leaders, opinion leaders, local councils, organizations and business people to seek for opportunities of business development
Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Education
Masters - Management Studies
Uganda Management Institute
Kampala
12.2020 - Current
Post Graduate Diploma - Project Planning and Management
Uganda Management Institute
Kampala
08.2018 - 08.2020
Bachelor of Science - Accounting and Finance
Muteesa 1 Royal University
Masaka
08.2011 - 02.2015
Skills
Mobilization, Coordination, and Leadership Skillsundefined
Timeline
Microfinance Apprenticeship Programme Coordinator
Uganda Institute of Banking and Financial Services
08.2021 - Current
Masters - Management Studies
Uganda Management Institute
12.2020 - Current
Post Graduate Diploma - Project Planning and Management
Uganda Management Institute
08.2018 - 08.2020
Credit Officer Community Banking
Pride Microfinance Limited
02.2017 - 02.2021
Sales Representative
Pride Microfinance Limited
10.2015 - 02.2017
Bachelor of Science - Accounting and Finance
Muteesa 1 Royal University
08.2011 - 02.2015
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