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Maureen N Mutesasira
Human Resource Manager
Kampala
Summary
Well-qualified human resource professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Conscientious and compassionate with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Human Resource Manager
HMH-Rainbow Ltd
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Recruited top talent to maximize profitability.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Devised hiring and recruitment policies 600 employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Executive assistant
HMH-Rainbow Ltd
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Developed and maintained automated alert systems for important deadlines.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled incoming and outgoing mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Filed paperwork and organized computer-based information.
- Wrote reports, executive summaries and newsletters.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Took notes and dictation at meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
and Admin officer
HMH-Rainbow Ltd
Kampala
08.2015 - Current
- Details
- Nationality
- Ugandan
- Support company operations by maintaining office systems and supervising staff
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
- Complete operational requirements by scheduling and assigning employees and following up on work results
- Oversees requisition for additional office space and reviews plans for office moves
- Ensures that all official property procured is properly received and all documents pertaining to the property is accurately completed; that all required actions are completed for the proper establishment and maintenance of inventory records
- Considerable travel to the different offices
- Supervise the disposal of assets
- Oversee all aspects of the visa and permit applications, ensuring that the processes run smoothly
- Get all required information from staff and deal with all visa and permit applications face to face and by post to ensure that the relevant data has been captured
- Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government
- Ensure that all of the information provided by the staff for visa and permit processing is accurate and correct, preparing and checking all legal documents
- Maintains budgets for the different departments and submit a weekly report on their status to management
- Prepare all fee quotes and any information required by staff, colleagues or authorities for visa and permit processing
- Maintain strong working relationships with all clients and colleagues
- Take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation
- Train staff to enhance their understanding of immigration rules
- Perform other duties as assigned
Accounts Manager
Great Lakes Safaris Ltd
Kampala
12.2010 - 08.2013
- Roles
- Develop and maintain financial databases, manual filing systems and accounting computer software systems for ease of access to appropriate internal and external authorities
- Keep said systems up-to- date and prepare weekly financial reports to the Directors about expenses, income, and debtors etc
- Supervise going through Safari itineraries with guide’s days before hand for proper planning and organizing of safaris
- Supervise the handling of petty cash and petty cash vouchers on a weekly basis
- Examine, monitor and review accounting-related system reports for accuracy
- Prepare and review budgets, revenue, expenses, payroll entries, invoices
- Analyze and compile financial information to prepare entries to accounts
- Ensure that the accounting control procedures of Great Lakes
- Safaris are well maintained, coordinated and are fully implemented
- Compile monthly accommodation bookings for remittance to Uganda Wildlife Authority and maintain a data base of Gorilla
Finance Assistant
World Vision Uganda
Kampala
07.2009 - 11.2010
- Member of the Human Resource
- Association of Uganda
- Permit purchases and pending balances
- Ensure that all annual reports to Uganda Revenue Authority (URA) are compiled and submitted for Directors’ approval
- Assist the external accountants and auditors as required
- Travel, as needed, to the various Uganda Wildlife Lodges to review accounts
- Respond to routine inquiries and prepare for mailings
- Ensure proper financial procedures and systems are followed
- Ensure a comprehensive and updated Asset Register, Duties and accomplishments
- Analyze, Coordinate and provide Logistical support
- Maintain supplies or logistical inventory and preparing requisitions
- Coordinating and preparing Labour Distribution Reports for the whole of World Vision Uganda
- Preparing Bank Reconciliations for both Forex and Local bank accounts
- Assisting with the coding of the requisitions that come into the finance division from all the other departments, divisions and projects
- Safeguarding divisional assets
- Compile monthly reports for the division
- Plan conferences and workshops both at local and international levels
- Coordinate travel plans within and out of the country
- Manage the filing system divisional Library
- Coordinate preparation of divisional monthly reports
- Prepare and follow up action plans
- Provide information and advice on administrative processes, procedures and requirements
- Maintain the divisional director’s diary and fix appointments
- Take and prepare minutes
- Take and screen telephone calls and relay accurate and timely messages
- Handle and answer queries from clients and staff where possible
- Coding of Purchase requisitions
Logistics, Accounts and Tour Administrator
Watoto Child Care Ministries
Kampala
01.2006 - 12.2008
- Stock taking of product at the beginning and end of the tour
- Handled finances for the team, petty cash and proper accountability
- Organized resources for the team
- Prepared passports for the team
- Dispensed weekly stipend to all the members of the team
- Weekly mailing of accounts documents to the main offices in various countries and banking all monies received
- Documenting and mailing receipts to the head office weekly
- Ensuring smooth running of all the tour programs and administration issues
- Handling logistics for the whole team
- Looking after the children while away from their parents
Administrative Assistant
The Salvation Army
Kampala
01.2005 - 12.2005
- Duties and Accomplishments
- Maintained the cash book, process payment vouchers, effective control and funds accountability
- Office Management, safeguard program assets and supervision of support staff
- Assisted Program Accountant in preparation of Budget estimates and cash flows
- Controlled the use of petty cash and ensured the petty cash ledger was balanced daily
- Prepared periodic financial reports for management advice
- Prepared monthly transport and lunch allowances
- Dispensing per diems
- In charge of Time Sheets and preparation of time sheet reports for management advice
- Profile
- Emotionally intelligent and computer-savvy with strong interpersonal skills and a lifelong focus on supporting others and helping them to grow
Education
Post Graduate Diploma in Human Resource Management - Human Resources Management
Uganda Management Institute
Uganda 07.2022 - 07.2023
Bachelor of Arts - Accounting
Makerere University
Uganda 08.2000 - 10.2004
Skills
Team playerEmployee relationsInterpersonal andCommunication skillsPerformance managementPayroll preparationSchedulingData entryFinancial reportingCommunicationTime managementOrganizational and analyticalSkillsProficient with MS OfficeHuman Resource roles
Compensation and benefits
Company organization
Benefits and compensation management
Compensation structuring
Payroll coordination
Labor negotiations
Workforce improvements
Personnel recruitment
Succession planning
Equal opportunities facilitation
File and records management
Team Building
Recordkeeping
Labor relations
Benefits administration
Organizational Development
Training and mentoring
Microsoft Office proficiency
Contract Negotiation
Talent management
Training programs
Recruitment
Records management
Recruitment strategies
Benefits and compensation
Staff Management
Coaching and mentoring
Strategic planning
Policies and procedures
Project Management
Verbal and written communication
Budgeting
Financial Management
Operations management
Business planning
Affiliations
- Society of Human Resource Management
Interests
Additional Information
Mr. Fred Sibulo Mackycar
The Salvation Army, Kampala 0755-000218 or 0776-613150,
sibulof@gmail.com
Pastor Herbert Musoke Watoto Church, Kampala 0776803075,
herbert.musoke@watotochur ch.com
Mrs. Beatrice Ali Ekusai World Vision Uganda, Kampala
0772-412310,
beatsallie@gmail.com
Ms. Hope Kwiyocwiny
HMH-Rainbow Ltd, Kampala 0774-495998,
kwiyocwinyh@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Post Graduate Diploma in Human Resource Management - Human Resources Management
Uganda Management Institute
07.2022 - 07.2023
and Admin officer
HMH-Rainbow Ltd
08.2015 - Current
Accounts Manager
Great Lakes Safaris Ltd
12.2010 - 08.2013
Finance Assistant
World Vision Uganda
07.2009 - 11.2010
Logistics, Accounts and Tour Administrator
Watoto Child Care Ministries
01.2006 - 12.2008
Administrative Assistant
The Salvation Army
01.2005 - 12.2005
Bachelor of Arts - Accounting
Makerere University
08.2000 - 10.2004
Human Resource Manager
HMH-Rainbow Ltd
Executive assistant
HMH-Rainbow Ltd