Maximillah Cherop Cherotich
Banker
Kampala,Uganda
Summary
An energetic, self-driven resourceful individual with excellent sales, service, marketing, planning and organization skills with a demonstrated ability to lead teams of different abilities, through collaborative leadership. Proactive relationship manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Consistently recognized in sales and service, creative problem solver and a strategic thinker who thrives on innovative challenges.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
SENIOR RELATIONSHIP MANAGER
STANBIC BANK
Kampala, Kampala
10.2020 - Current
- Increased portfolio growth by effectively identifying new business opportunities through market research and networking.
- Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters.
- Worked closely with credit analysts to ensure timely and accurate processing of loan applications, maintaining client satisfaction throughout the process.
- Demonstrated adaptability in responding to changes in client needs or market conditions, adjusting strategies as needed for continued success.
- Provided timely updates on significant market events or economic news that could impact clients'' portfolios or financial strategies.
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Facilitated smooth transitions during account handovers or introductions of new team members by providing thorough communication between all parties involved.
- Strengthened client relationships by consistently providing exceptional service and financial solutions tailored to their needs.
- Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
- Managed over 70 commercial clients and achieved the targeted revenue target .
BUSINESS BANKER
STANBIC BANK
Kampala, Kampala
07.2019 - 09.2020
- Conducted comprehensive financial analyses to identify opportunities for business expansion and risk mitigation.
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
- Negotiated favorable loan terms on behalf of clients, contributing to increased client satisfaction rates.
- Proactively identified potential risks within client portfolios, implementing strategic measures to minimize losses.
- Fostered a positive work environment by actively participating in team meetings and sharing ideas for process improvements.
- Developed customized lending solutions to meet the unique needs of small businesses and entrepreneurs.
- Collaborated with cross-functional teams to develop new business strategies, increasing overall growth.
- Monitored industry trends to stay informed on market changes and provide up-to-date advice for clients'' financial decisions.
- Maintained comprehensive knowledge of banking products and services, ensuring accurate and informed recommendations for clients.
- Delivered exceptional customer service by responding promptly to inquiries and providing accurate information about products and services offered by the bank.
- Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
- Increased client satisfaction by providing tailored financial solutions and personalized banking services.
- Maintained up-to-date knowledge of competitors' products.
- Worked with borrowing clients to procure updated financial information on ongoing basis.
EXECUTIVE BANKER
STANBIC BANK
Kampala, Kampala
03.2015 - 04.2019
- Conduct a needs analysis for executive customers within the portfolio and match with an appropriate banking solution.
- Managed risk exposure by conducting thorough credit assessments for loan applicants.
- Leveraged advanced analytical tools to assess portfolio performance, making informed recommendations for adjustments as needed.
- Streamlined operations, implementing efficient processes to improve overall productivity and performance.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Provided expert guidance on investment strategies, optimizing portfolios to maximize returns for clients.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Assisted in the development of marketing campaigns to attract new customers and increase brand awareness.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development
PERSONAL BANKER
STANBIC BANK
Mukono, Mukono
04.2013 - 02.2015
- Managed complex credit applications; negotiated terms and conditions which resulted in increased loan approvals for qualified borrowers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Supported managers in implementing operational improvements that increased efficiency across the branch network.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Leveraged advanced knowledge of banking products/services to deliver custom presentations that effectively addressed unique client needs.
MARKETING EXECUTIVE
GRAPHIC SYSTEMS UGANDA
Kampala, Kampala
07.2010 - 02.2012
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Spearheaded successful rebranding efforts which resulted in a more cohesive brand identity across all channels.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Negotiated favorable contracts with vendors, ensuring high-quality services at lower costs.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Leveraged data-driven insights and customer feedback to continuously refine marketing strategies for optimal results.
- Coordinated trade shows and events to showcase company offerings, generating leads and increasing brand visibility in target markets.
Teacher
SCOUL, MEHTA SECONDARY SCHOOL
Lugazi, Mukono
06.2007 - 06.2010
- Help facilitate home-school communication by such means as holding conferences, telephoning, and sending written communications to parents and guardians
- Work cooperatively with school administrators, special support personnel, colleagues, and parents to ensure proper running of the school
- Maintain accurate, complete, and appropriate records and filed reports promptly
- Attended and participated in faculty meetings and other assigned meetings and activities according to school policy
- Assumed a role in helping the students’ achievement of goals and academic gains by counseling and guiding students both of Ordinary and Advanced levels.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
MBA - Business Administration
MAKERERE UNIVERSITY BUSINESS SCHOOL
Kampala, Uganda 02.2022 - 02.2024
No Degree - Marketing
UGANDA MANAGEMENT INSTITUTE(UMI)
Kampala, Uganda 05.2018 - 12.2018
Bachelor of Arts - Education
MAKERERE UNIVERSITY
Kampala, Uganda 08.2003 - 02.2007
High School Diploma -
STELLA MARIES COLLEGE, NSUUBE UGANDA-UACE
Mukono, Uganda 03.2001 - 12.2002
Skills
Good team player and planner
undefinedOther Information
- Avid Swimmer representing the organisation at different interbank sports galas.
- Current Board Treasurer for Thrive a Woman Uganda (2018 – 2021).
- Loves and enjoys coaching and mentoring young girls and women.
- Loves reading and writing poetry.
Key Competencies And Personal Skills
- Program and Project management and reporting - Ability to undertake diverse and complex assignments with no supervision and resolve competing demands while providing executive reporting.
- Stakeholder Management – Understands need for stakeholder analysis to create synergies that support excellent execution and delivery of Programmes.
- Team Leadership - Able to provide support to team members, guiding and coaching for performance when necessary to improve individual and overall team performance.
- Innovation - Proactively identify solutions, prevent and/or solve problems.
- Quality, Risk assessment and mitigation – Able to assess processes for improvement, quality assurance and risk to reduce\avoid\mitigate impact
- Team collaboration within and Across Boundaries – Drives and initiates collaboration within and without.
- Creates, Applies and Shares Knowledge - Proactively and regularly shares knowledge for the teams’, for organizational and individual growth.
- Decision making - Identifies information needed to support decisions both at my level and at executive level.
- Good organizational skills – Ability to plan and prioritize own work, the teams’ and that of stakeholders.
Volunteer Experience
- Rotarian Sacco Uganda, Board Vice chairperson, 2021, PRESENT
- Thrive A Woman Uganda, Volunteer, 2017, PRESENT, Volunteer activities that supports all women with or without cervical.
- Rotary Club of Bugolobi Morning Tide, Rotarian, 2015, PRESENT, I have been a Rotarian since 2015. In 2017-2018 I was the club president.
- SAWI (Save A Woman Initiative), Volunteer, 2011, 2017, Provides counsel on Health, Social and Business skills to women and girls as part of a mentorship program that prepares women living with or without cervical cancer.
- Uganda Cancer Society, Volunteer, 2009, PRESENT, Volunteer activities as patient support
References
- Mrs Catherine Kakiiza, Head Voice Branch, Stanbic Bank , +256 782347025, Kampala, Uganda
- Ms. Atwiine Ivan, Head IT, Uganda Bureau of Statistics, +256 758254956, Kampala, Uganda
- Mr. Arthur Kiwanuka, Head Private Baning, Stanbic Bank, +256 709446201, Kampala, Uganda
Affiliations
- Rotary International
- CIM
- Uganda Cancer society
- Agribusiness
Timeline
MBA - Business Administration
MAKERERE UNIVERSITY BUSINESS SCHOOL
02.2022 - 02.2024
SENIOR RELATIONSHIP MANAGER
STANBIC BANK
10.2020 - Current
BUSINESS BANKER
STANBIC BANK
07.2019 - 09.2020
No Degree - Marketing
UGANDA MANAGEMENT INSTITUTE(UMI)
05.2018 - 12.2018
EXECUTIVE BANKER
STANBIC BANK
03.2015 - 04.2019
PERSONAL BANKER
STANBIC BANK
04.2013 - 02.2015
MARKETING EXECUTIVE
GRAPHIC SYSTEMS UGANDA
07.2010 - 02.2012
Teacher
SCOUL, MEHTA SECONDARY SCHOOL
06.2007 - 06.2010
Bachelor of Arts - Education
MAKERERE UNIVERSITY
08.2003 - 02.2007
High School Diploma -
STELLA MARIES COLLEGE, NSUUBE UGANDA-UACE
03.2001 - 12.2002
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