Maxine Doris Nantsala
Kampala
Summary
At St Apollo Health Center Iv, Namasuba, I enhanced client satisfaction and adherence to treatment plans through exceptional communication and empathy, skillfully managing records and initiating critical HIV care. My adeptness in clinical assessment and problem-solving, coupled with a strong foundation in team collaboration, significantly contributed to improved patient outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counselor
St Apollo Health Center Iv, Namasuba
02.2022 - 12.2024
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Initiating patients to anti retroviral therapy care by pre and post counselling where risk factors were assesed critically.
- Client records registration and data entry into the electronic medical record system.
- Followups on clients for proper adherence by use of phone calls and home visits.
- Filling in national medical monthly reports by tallying and classifying data.
- Linking patients to other hospitals services like cervical cancer screening, family planning.
- Reviewing and monitoring patients health by use of hiv care cards.
- Making patients drugs refills by following their adherence, appointment fulfillment and current health state like pregnancy, age and anyother undelying conditions or vulnerability.
Education
BACHELORS - SOCIAL WORK AND SOCIAL ADMINISTRATION
Uganda Martyrs University Nkozi
Rubaga Campus10-2025
Skills
- Good communication skills
- Team work
- Problem-solving
- Time management
- Multitasking
- Attention to detail
- Self motivation
- Verbal and written communication
- Clinical assessment
- CPR/AED
- Managing records
- HIV and AIDS care
Certification
STANDARD FIRST AID COURSE - URCS KAMPALA NORTH BRANCH
Timeline
Counselor
St Apollo Health Center Iv, Namasuba
02.2022 - 12.2024
BACHELORS - SOCIAL WORK AND SOCIAL ADMINISTRATION
Uganda Martyrs University Nkozi
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