Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MERAB ISENYI

KUMI

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Maher Professional Sounds
12.2023 - Current
  • Mentored team members to enhance professional development and accountability in workplace.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored security to protect employees, customers and property.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Launched quality assurance practices for each phase of development
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.

Vice Chairperson

Malera Unification Forum
09.2023 - Current
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Devised and presented business plans and forecasts to board of directors.
  • Monitored key business risks and established risk management procedures.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Cultivated company-wide culture of innovation and collaboration.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Managed financial, operational and human resources to optimize business performance.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Oversaw divisional marketing, advertising and new product development.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.

Legal Assistant

Kawlon Consult
06.2022 - Current
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
  • Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Researched statutes, decisions, legal articles, and codes.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Interviewed clients to obtain information relevant to cases.
  • Developed polished motions and briefs to support litigation processes and court proceedings.

Secretary

Evolution For Women Development
09.2018 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Maintained daily report documents, memos and invoices.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Created and updated records and files to maintain document compliance.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Established administrative work procedures to track staff's daily tasks.


Education

No Degree - DIPLOMA IN LAW

LAW DEVELOPMENT CENTRE
MAKERERE
06.2024

High School Diploma -

LUBIRI SECONDARY SCHOOL
RUBAGA
12.2016

High School Diploma -

KINAAWA HIGH SCHOOL
WAKISO
12.2013

No Degree - PRIMARY LEAVING EXAMINATION

WIGGINS PRIMARY SCHOOL
KUMI
11.2009

Skills

  • Employee Performance Evaluations
  • Operations Management
  • Recruiting and Interviewing
  • Employee Scheduling
  • Task Delegation
  • Performance Reviewing
  • Contract Management
  • Project Management Abilities
  • Promotional Planning
  • Sales Reporting
  • Staff Management

Languages

English
Native language
English
Advanced
C1

Timeline

Assistant Manager

Maher Professional Sounds
12.2023 - Current

Vice Chairperson

Malera Unification Forum
09.2023 - Current

Legal Assistant

Kawlon Consult
06.2022 - Current

Secretary

Evolution For Women Development
09.2018 - Current

No Degree - DIPLOMA IN LAW

LAW DEVELOPMENT CENTRE

High School Diploma -

LUBIRI SECONDARY SCHOOL

High School Diploma -

KINAAWA HIGH SCHOOL

No Degree - PRIMARY LEAVING EXAMINATION

WIGGINS PRIMARY SCHOOL
MERAB ISENYI