Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
Generic

MERCY MUDONDO

Business Accounting And Finance
Kampala,102

Summary

PERSONAL STATEMENT Highly knowledgeable and motivated Business Administrator with excellent communication skills both orally and verbally and pay greater attention to details in my work. I am also a self-driven individual who has a goal to develop my career in the field of Business Administration. I am flexible, always focused and maintain a calm and professional demeanor, even when working under pressure. Looking to further my knowledge and take on new responsibilities and challenges. I am confident that with my skills and experience, I would make an excellent member of your team. I am dedicated and keen to learn new skills to improve any experience for the benefit of me and the company that I work for.

Skills attained Been able to achieve the following skills; exceptional multi- tasking abilities that allow me to juggle my responsibilities effectively, which allows projects to move forward smoothly. Excellent written and oral communication skills that help me to convey my ideas with ease and produce work that is understandable and clear. Solid analytical and creative thinking skills that are useful when issues arise and ability to make effective decision both individually and with team members, allowing solutions to be created efficiently. High level of negotiation and interpersonal skills and prior experience of securing and effectively managing sponsorships, managing office supplies stock and placing orders and administration of company databases.

Overview

22
22
years of professional experience

Work History

Project officer

Equity Bank
01.2021
  • While undertaking this role, I was working as a Focal person for Kyangwali settlement located in
  • Kikuube district
  • I oversaw the ongoing activities that which included enrollments of clients and payments
  • Where enrollments take place when called upon by WFP and payments take place every month ever since Equity Bank was given an opportunity to start agency banking in this settlement in the month of April 2021
  • Below is a summary of what I accomplished
  • I was responsible on overseeing the re- opening of bank accounts, issuing ATM cards, and provision of Financial Education to clients and about 1500 refugees had been enrolled on the equity agency banking cash based platform.
  • Ensure every beneficiary received their monthly cash entitlements via the registered Equity accounts.
  • Drafted a credit report to support the payroll service fee invoice after the several disbursements.
  • Drafted an enrollment reconciliation report to support the enrolment service fee invoice having reconciled with partners in charge on the figures on households enrolled.
  • Shared both enrollment, credit, narrative reports and invoices within the organization and partners.
  • Was charged with on boarding and training of new and existing Equity bank agents.
  • Developed work plans, guided and lead the small team which supported the several activities in the settlement.
  • Did Marketing of the bank products, was able to understand and interpret the Bank products and services as per the Banks policies
  • This helped to grow the Bank’s clients.
  • Reported and reviewed all the KYC documents for the clients to ensure accuracy of the captured information.

Banking Officer

Equity Bank
10.2021 - Current
  • While holding this position, I am charged with the responsibilities of cash handling and providing quality customer service, building and sustaining customer relations as well as ensuring the swift processing of all tasks assigned in line with the bank’s KYC guidelines and customer experience agenda
  • Check eligibility and ensure necessary approval before paying out cash.
  • Receive and Pay cash.
  • Count and arrange money according to denominations before turning it to the Cash officer at the end of the day.
  • Ensure that cash handling policies and procedures are adhered to.
  • Identify and meet customer needs through selling and cross selling of Equity bank products and services to new and existing clients to enhance business growth.
  • Contribute to the successful launch of new digital banking products and services at branch and ensure there is continued channel usage by customers and optimum buildup of Non-
  • Funded Income.
  • While holding this position, have been able to undertake different roles and trainings around the different branch segments for example, the customer service desk and the cash officer desk so that am able to serve all kinds of customers I interact with and also to be able to partake on any new role which comes my way
  • Quite often am delegated to serve as the branch accountant which has exposed me to more challenges which have enhanced my skills and knowledge while on that desk which include. o Preparation and maintenance of various monthly schedule o Reconciliation of general ledger account balances to sub account balances on monthly basis
  • O Book and account for depreciation of fixed assets
  • O Drafting the profit and loss for the branch
  • O Manage monthly bank reconciliation for branch bank accounts o Controlling cash inflows and outflows such as expenses for the branch
  • O Daily posting of various journal entries
  • O Calculate process and sign bank cheques
  • O Audit end of the transactions for the branch.

Enrollment Officer

Equity Bank
02.2019 - 02.2021
  • During this period, I was responsible for enrolling clients onto the Bank Payment systems, Issuing of ATM cards, training of Bank Agents and making digital payments
  • During this period at Equity
  • Bank, I excelled in:
  • Business case development and presentation of the Bank’s value proposition
  • This includes proper resource budgeting and allocation ensuring value for money.
  • Organize and modulate team meetings focusing on performance improvement.
  • Transformed the finance delivery system in a number of refugee camps such as Imvepi camp in Arua, Rwamwanja in Kyenjojo, Kyangwali in Kikuube, Nakivale & Oruchinga in
  • Isingiro district
  • Refuge enrollment and account opening was efficiently streamlined.

10.2001 - 02.2021

Proprietor Mobile Money Agent

Randyson Enterprises
01.2015 - 01.2019
  • I was responsible for the day to day running of the agency operations while ensuring Business growth
  • During my time with Randyson Enterprises;
  • I Developed cash management and ledger controls
  • Grew daily Sales of Airtel and MTN products and services
  • Make money transfers through Mobile money and Airtel money.
  • Made Annual and Monthly sales targets.
  • Wrote Sales Reports-both weekly and monthly.

Sponsorship/ administrative officer

FOVC Uganda
03.2016 - 08.2016
  • After excelling during my internship period, the organization retained me to serve in the above highlighted capacity and my main achievements were;
  • Properly Managed office supplies stock and always ensured that orders were timely placed to the service providers and suppliers.
  • Always prepared regular accurate financial and administrative reports
  • Managed the company databases for all its clients.
  • Prepared and Managed the organizations budgets
  • Prepared and analyzed financial statements for the management team.
  • I participated in enrolling of beneficiaries (The elderly and vulnerable children, orphans

Education

Bachelor of Business Administration - undefined

Gulu University
01.2015 - 1 2018

Uganda Advanced Certificate of Education - undefined

Pope John Paul II College
01.2013 - 1 2014

Uganda Certificate of Education - Maluku S.S Mbale - undefined

01.2009 - 1 2012

Skills

Sex: Femaleundefined

Accomplishments

  • I, the undersigned, certify that to the best of my knowledge and belief, this data correctlydescribes me, my qualifications, and experience
  • EXAMINATION FOR THE UGANDA CERTIFICATE OF EDUCATION

Additional Information

  • Mudondo BBk 1102: 8cei«ess Law I9 C 5 C 5 D BBA 1Z03: Btzslress Admlnboatlan 5 B 5 8 BBC 1204: InformatlM Technology I 5 B Grade Point Avera e GPA S. 19 YEAR II £XA1 ll4ATl0l4WS£6tESTER I BBA 2101: lntarfmdfate éccounclng BBA Z201: Managerial Ecoromtcs 4 C BBA 2202: lnformaclon Technology II 5 C BBA 2203: Financial fdanaBemenc s c BBA ZZ04: Elerrtents of Prodtxtton Marlagerr›ent 4 c BBA 2104: Prlnclptes of Marketing 5 B BBA 2205: Research Methodology 3 B CGPA YEAB III EXAMINATIONWSMESTER I CU GRAD tGP.'I YEAR III EXAMIMATIONWSEMESTER II COURSE TITM CU GRAOE Bâfi 3O1: £ntmprnneurahlp oevelopment 3 A 88A 3201: Human Resource I anagerrient 4 B B 4 51 Project Appraisal 3 B BBA 3202: Consultancy Skills 3 B BBA 31D3: Ugandan Economy 3 C $B M04t Inférmattan Technology III 3 B BBA 3204: Research Project 3 A 9l$g3t0gt Incetze Tax 5 B BBA 3205: advanced AccounCing 5 B €eat and Managemerc Accounting 5 B sso B/gM gP 'g âPt Ttofl: Juty 2018 DATE OF GRADUATIOH: 19” January, 2019 ' flMgMs Bnchdor of Btalnass Administration CLASS OF AWARD: Second Class (Lower Division) gg Mr fenders the tmn alpt Invalid. t 0 c mic R strar 0 taiN@ 2012 U.C.E.

Interests

Reading books

Travel and adventure

Timeline

Banking Officer

Equity Bank
10.2021 - Current

Project officer

Equity Bank
01.2021

Enrollment Officer

Equity Bank
02.2019 - 02.2021

Sponsorship/ administrative officer

FOVC Uganda
03.2016 - 08.2016

Proprietor Mobile Money Agent

Randyson Enterprises
01.2015 - 01.2019

Bachelor of Business Administration - undefined

Gulu University
01.2015 - 1 2018

Uganda Advanced Certificate of Education - undefined

Pope John Paul II College
01.2013 - 1 2014

Uganda Certificate of Education - Maluku S.S Mbale - undefined

01.2009 - 1 2012

10.2001 - 02.2021
MERCY MUDONDOBusiness Accounting And Finance