Michael Kinuih
GENERAL MANAGER
KIHIHI,203
Summary
Self-driven, highly experienced senior professional in the Hospitality world with ability to lead and motivate others whilst delivering positive business results. Implements, observes and maintains highest standards of hotel service and delivers unforgettable guest experience. Possesses long working experience and more than 20 years at senior hotel management level.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
46
46
years of professional experience
3
3
Languages
Work History
General Manager
College Inn
01.2009 - 08.2025
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Hotel Manager
Akana Lodge
01.2005 - 08.2025
Restaurant Manager
Fregate Island Private
01.2004
General Manager
Savannah Resort Hotel
Kihihi, Uganda
01.2024 - Current
- Current key duties & responsibilities:
- Daily management of the Hotel, busy Airfield and Golf Club with staff population of over 70
- Human Resource Management: staff recruitment, training and evaluation
- General operation of all departments
- Business planning, budgeting
- Quality control and monitoring
- Chair executive meetings
- Provide leadership
- Ensure quality service
- Ensure that the Hotel, Airfield and Golf Club is compliant in SOPs, statutory requirements and runs profitably.
General Manager
Mountain Inn Hotel
01.2022 - 01.2024
Lodge Manager
Mazike Valley Lodge
01.2019 - 01.2020
General Manager
Palema Crown Hotel
01.2018 - 01.2019
Group General Manager
Akello Hotels
01.2016 - 01.2017
General Manager
Lira Hotel
01.2013 - 01.2015
General Manager
Desert Breeze Hotel
01.2011 - 01.2012
Hotel Manager/Project Planner
Akana Lodge
01.2007 - 01.2008
Maitre de Hôtel
Cousine Island
01.2006 - 01.2007
Assistant Restaurant Manager
Severin Sea Lodge
01.2000 - 01.2003
F&B captain
Serena Hotels
01.1988 - 01.1999
Kenya Defense Forces
01.1980 - 01.1987
- Served in the Kenya Defense Forces.
Education
Diploma - Food & Beverage Management
Nairobi School of Management
Nairobi,Kenya01.2000
Certificate - Food & Beverage Sales & Service
Kenya Utalii College
Nairobi,Kenya01.1987
Govt. Trade Test Class 1 - Food Production
Kenya Defense Forces School of Ordnance
Nairobi,Kenya01.1983
General Certificate of Education - A-Level
01.1982
Govt. Trade Test Class 2 - Food Production
Kenya Defense Forces School of Ordnance
01.1981
East African Certificate of Education - O-Level
Sunrise High
Mombasa,Kenya01.1979
Skills
Operations management
Customer relationship management
Team leadership
Project management
Staff supervision
Team building
Performance improvement
Operations oversight
Business development
Leadership and team building
Quality management
Workflow planning
Goal setting
Project planning
Staff motivation
Strategic planning
Contract negotiations
Training and development
Client relations
Time management
Relationship building
Cost analysis and savings
Financial administration
Staff training and development
Motivation
Verbal and written communication
Recruitment
Business administration
P&L management
Account management
Staff management
Total quality management
Inventory control
Staff training
Staffing
Interests
Betty Engola 256 772 411 250 MD Lira Hotel, Francis Mjomba 256 701 834 113 Mazike Valley Lodge
Affiliations
2022-Current: Chairman, Mbale Hospitality Association
Accomplishments
- Resolved product issue through consumer testing.
Timeline
General Manager
Savannah Resort Hotel
01.2024 - Current
General Manager
Mountain Inn Hotel
01.2022 - 01.2024
Lodge Manager
Mazike Valley Lodge
01.2019 - 01.2020
General Manager
Palema Crown Hotel
01.2018 - 01.2019
Group General Manager
Akello Hotels
01.2016 - 01.2017
General Manager
Lira Hotel
01.2013 - 01.2015
General Manager
Desert Breeze Hotel
01.2011 - 01.2012
General Manager
College Inn
01.2009 - 08.2025
Hotel Manager/Project Planner
Akana Lodge
01.2007 - 01.2008
Maitre de Hôtel
Cousine Island
01.2006 - 01.2007
Hotel Manager
Akana Lodge
01.2005 - 08.2025
Restaurant Manager
Fregate Island Private
01.2004
Assistant Restaurant Manager
Severin Sea Lodge
01.2000 - 01.2003
F&B captain
Serena Hotels
01.1988 - 01.1999
Kenya Defense Forces
01.1980 - 01.1987
General Certificate of Education - A-Level
Govt. Trade Test Class 2 - Food Production
Kenya Defense Forces School of Ordnance
Diploma - Food & Beverage Management
Nairobi School of Management
Certificate - Food & Beverage Sales & Service
Kenya Utalii College
Govt. Trade Test Class 1 - Food Production
Kenya Defense Forces School of Ordnance
East African Certificate of Education - O-Level
Sunrise High
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