Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milly Nkinzi

Kampala

Summary

Qualified Spa Therapist with extensive experience in a variety of spa settings. Performing all treatments professionally and efficiently, putting customer needs first for high levels of satisfaction and loyalty.

Improving treatment quality through dedicated self-development and increasing retail sales through persuasive aftercare recommendations for a profitable service provision.

Overview

1
1
year of professional experience

Work History

Spa therapist

Taraji salon and Spa
kitende, Kitende
01.2023 - Current
  • Developed a loyal client base of repeat customers through outstanding levels of service.
  • Showcased new treatments, promoting add-on sales and customer upgrades for increased spa profitability.
  • Dedicated time to continued personal development in order to provide best-possible service and treatments.
  • Addressed client problems such as pain and tight muscles or fascia through therapeutic massage techniques.
  • Included aromatherapy with essential oils to promote wellness and reduce side effects of various ailments.

Beauty therapist

Lake Victoria Serena Golf Resort and Spa
Kigo
09.2022 - 12.2022
  • Answered clients' queries and requests in Person, by phone and email.
  • Administered facial and body hair removal treatments with waxing, threading and electrolysis procedures.
  • Advised clients on particular products and treatments based on customer preferences, skin types and current offers.
  • Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
  • Attended training to deliver range of professional treatments offered by the Health Club and salon.
  • Upsold products with detailed knowledge and persuasive sales techniques.

Education

Certificate in Massage Therapy - Massage Therapy

Maisha Spa and Health Club
Uganda
07.2022 - 09.2022

Skills

  • Aromatherapy
  • Deep tissue massage
  • Swedish and Thai massage
  • Hot stone massage
  • Face and body therapies
  • Stress relief techniques
  • Hygiene regulation adept
  • Attention to detail
  • Positive work ethic

Languages

English
Fluent
Luganda
Native

Timeline

Spa therapist

Taraji salon and Spa
01.2023 - Current

Beauty therapist

Lake Victoria Serena Golf Resort and Spa
09.2022 - 12.2022

Certificate in Massage Therapy - Massage Therapy

Maisha Spa and Health Club
07.2022 - 09.2022

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Milly Nkinzi