Summary
Overview
Work History
Education
Skills
Short Courses
Awards
References
Timeline
Generic
Milton Mujuni

Milton Mujuni

Kampala

Summary

Accomplished public health specialist and strategic leader with extensive experience driving high-impact health programs across East Africa. My career spans senior roles including Health Services Manager, Operations Manager, Head of Strategic Business Operations, and Associate Director of Programs, where I have led multi-country teams, optimized operations, and delivered measurable results in complex health systems. I bring a proven track record in data-driven program design, implementation, and evaluation, managing multi-million-dollar budgets with strong financial controls to minimize risk and ensure compliance with donor, regulatory, and organizational requirements.

I excel at building high-performance teams, developing staff capacity, and fostering a culture of accountability and excellence. Skilled in forging strategic partnerships with donors, Ministries of Health, and other key stakeholders, I have successfully influenced health policy, expanded program reach to millions of beneficiaries, and secured sustainable funding pipelines. Passionate about advancing sexual and reproductive health, I combine operational efficiency, strategic vision, and stakeholder engagement to expand organizational impact, strengthen health systems, and deliver lasting social change.

Overview

12
12
years of professional experience

Work History

Associate Director of East Africa Program

Maisha Meds
07.2025 - Current
  • Design and execute multi-country program strategies across East African countries, increasing program reach and ensuring alignment with organizational goals, national health priorities, and donor expectations.
  • Direct the successful implementation of 10+ concurrent health projects with a combined reach of over 2 million beneficiaries, coordinating multi-country teams and driving performance to exceed annual targets.
  • Manage multi-million-dollar budgets across diverse donor portfolios, consistently delivering within budget limits and ensuring cost savings through efficiency measures and resource optimization.
  • Establish high-level partnerships with Ministries of Health in 4 countries, integrating programs into national health frameworks and influencing policy adoption for sustainable service delivery.
  • Strengthen collaboration with donors and implementing partners, resulting in renewed multi-year funding commitments and expanded project pipelines.
  • Present program outcomes at regional and global health forums, including WHO, UN agency convenings, and donor roundtables, leading to replication of best practices in new geographies.
  • Introduce data-driven performance management systems that improve project reporting timelines and enhanced decision-making across country offices.
  • Lead and mentor staff across countries, fostering a high-performance culture.

Senior Program Manager

Maisha Meds
11.2021 - 06.2025
  • Launched and structured the digital reimbursement program in Uganda, establishing supply chain systems, payment systems, stakeholder mapping, and a support team.
  • Collaborated with the product team to define requirements for the tech needed for the Uganda program launch.
  • Directed program expansion from Kampala to other regions, acquiring partner facilities and forming strategic partnerships with effective go-to-market strategies.
  • Built and led an agile, skilled team to drive program implementation.
  • Fostered and maintained relationships with the Ministry of Health, identifying key allies to support program excellence.
  • Innovated various initiatives to enhance program effectiveness, including demand generation approaches like the satellite model and facility-level performance monitoring.
  • Introduced standard operating procedures and policies to streamline processes for sustainable impact.
  • Led the development of new quality management systems to ensure program quality at every implementation stage.

Head of Healthcare Business

Mariestopes Uganda (MSI)
07.2018 - 08.2021
  • Grew service income by 25% from UGX 6.65 billion in 2017 to UGX 8.28 billion, the highest recorded growth in Mariestopes Uganda clinics' history.
  • Improved the income-to-cost ratio from 109 to 118, with financially sustainable centers increasing from seven to twelve out of fifteen.
  • Enhanced monitoring and evaluation systems, developing user-friendly tools for client care, feedback, performance review, and action planning.
  • Institutionalised performance surveys, client mystery shopping, and contact tracing to ensure donor compliance and best practices.
  • Streamlined operations of community-based mobilizers (CBMs), increasing their contribution to post-abortion care services from 9% to 14%.
  • Established a referral network of clinics, drug shops, and pharmacies, contributing 5% of post-abortion care clients in 2019.
  • Transitioned from a single to a multiple supplier procurement system for medical supplies, reducing monthly budgets and increasing profit margins.
  • Implemented cost control measures, including centralized procurement, utility bill management, and zero expenditure on courier services, enhancing operational efficiency.
  • Reduced health insurance income losses from 10% to 5% by introducing standard operating procedures (SOPs).
  • Introduced daily performance management, improving performance metrics, client care, and service quality.
  • Implemented the client care package from Marie stopes International, improving the centres' look and feel based on client feedback.
  • Rationalised staff and skills across centres, ensuring appropriate staffing for quality service delivery.
  • Empowered centre managers with marketing skills, increasing client visits by 11%.
  • Decentralised supervision through a cluster heads model, enhancing regional support and operations.
  • Initiated a centre managers transition plan, mentoring and coaching staff for leadership roles.
  • Established quarterly continuous medical education sessions with referral doctors to manage post-abortion care complications and nurture relationships.

Program Regional Coordinator

Mariestopes Uganda (MSI)
05.2017 - 07.2018
  • Implemented USAID and UNFPA funded family planning projects using a social franchise model to establish a network of Blue Star clinics offering comprehensive services.
  • Elevated network productivity by 55% from 84,000 to 130,000 'couple years of protection' in four regions of Uganda through exceptional achievement in contraceptive provision for the Social Franchising Channel in 2017.
  • Enhanced IUCD uptake by implementing an innovative approach called the IUCD champion strategy. This involved addressing provider bias, improving counseling quality, and reducing associated incidences.
  • Awarded for outstanding performance as a regional coordinator, earning the prestigious title of Best Marie Stopes Uganda Employee of the Month in February 2018.
  • Established and enforced timely quality assurance protocols in Blue Star clinics, enhancing brand consistency.
  • Enhanced client confidence, organisational visibility, and service legitimacy by branding all Blue Star clinics according to Marie Stopes International guidelines.
  • Built enduring partnerships with clinic proprietors through effective communication of value propositions for mutual benefit.

Business Services Manager

Mariestopes Uganda (MSI)
01.2014 - 04.2017
  • Coordinated managers to achieve all performance indicators across the cluster.
  • Led continuous quality assurance support, mentoring service providers in reproductive health procedures, governance, and infection prevention. Achieved 85% model site status for health facilities following technical assessments by Marie Stopes International.
  • Enhanced staff productivity through rationalization, shift realignment, and reduced attrition.
  • Diversified service delivery to include other medical services, increasing income streams and ensuring the sustainability of reproductive health services.
  • Introduced a quarterly demand generation model, significantly increasing client reach and income.
  • Raised the income to cost percentage from 76% to 114%, enabling the branch to cover all operational costs.
  • Streamlined the team to a lean, efficient, skilled, and relevant workforce.
  • Awarded Best Center Manager for exceptional performance.

Medical Clinical Officer

Masaka diocesan Medical Services
08.2013 - 12.2013
  • Collaborated with medical professionals in diverse clinical areas to coordinate well-rounded patient care.
  • Employed expert knowledge to communicate concise health management plans, directing patients to additional care as needed.
  • Simplified complex medical findings, effectively communicating diagnoses to patients during investigations.
  • Promoted self-care and general health education, providing practical advice to patients for maintaining positive wellbeing.
  • Attended and participated in clinical meetings to stay current with industry updates.
  • Educated patients and family members on treatment options and care for diagnosed conditions.
  • Implemented advanced IT software tools to facilitate clinical decision-making while completing file work and conducting examinations.

Education

Master of Management studies - Management Studies

Uganda Management Institute
03-2026

Post graduate Diploma - Project Planning and Management

Uganda Management Institute
03-2024

Master of Public Health - Public Health

Uganda Martyrs University
02-2023

Bachelor of Public Health and Health Promotion - Public Health

Uganda Martyrs University
01.2020

Diploma in Clinical Medicine and Community Health - Clinical Medicine and Community Health

Fort portal College of Health Sciences
01.2013

Skills

  • Organisational leadership
  • Exceptional communication skills
  • Risk identification
  • Staff performance management
  • Team leadership abilities
  • Project coordination
  • Change management
  • Teamwork and collaboration
  • Stakeholder relationship management
  • Analytical problem solver

Short Courses

  • Implementation Research Methodology
  • Procurement and enhancement skills, HR and Management Agency LTD, 2020-07-31
  • Finance for Non-Finance Managers Training, HR and Management LT, 2020-02-28
  • Success modeling: Training on rules and Recommendations detailing on how to implement and build a channel, MSI, Johannesburg, 2018-02-28
  • Success modeling: Training on rules and Recommendations detailing on how to implement and build a channel, MSI, Addis Ababa, 2019-02-28
  • Training on principles of customer care and Client Management, NFT Consult, 2016-08-31
  • Training on Transformational Leadership and Management for Senior Managers, NFT Consult, 2016-06-30
  • Developing Leadership Talent - Trainer of Trainers course in Leadership Course, The Center for Creative Leadership and Go innovation, Lusaka Zambia, 2017-01-31

Awards

  • Ongoing Project management Professionals Certification by PMI
  • Winner of the 'going to scale efficiently' value at Maisha Meds-2022
  • Two times award winner for the 'global business champion' at MSI- (2019, 2020)

References

  • Veronica Njeri, VP, Programs, Maisha Meds, +254712608900, veronica@maishameds.org
  • Dr Robert Mutumba, Program Manager AIDS Control Program- MOH, +256782456411, robmutumba@gmail.com

Timeline

Associate Director of East Africa Program

Maisha Meds
07.2025 - Current

Senior Program Manager

Maisha Meds
11.2021 - 06.2025

Head of Healthcare Business

Mariestopes Uganda (MSI)
07.2018 - 08.2021

Program Regional Coordinator

Mariestopes Uganda (MSI)
05.2017 - 07.2018

Business Services Manager

Mariestopes Uganda (MSI)
01.2014 - 04.2017

Medical Clinical Officer

Masaka diocesan Medical Services
08.2013 - 12.2013

Bachelor of Public Health and Health Promotion - Public Health

Uganda Martyrs University

Diploma in Clinical Medicine and Community Health - Clinical Medicine and Community Health

Fort portal College of Health Sciences

Master of Management studies - Management Studies

Uganda Management Institute

Post graduate Diploma - Project Planning and Management

Uganda Management Institute

Master of Public Health - Public Health

Uganda Martyrs University
Milton Mujuni