Hi, I’m
Mivule Dennis
Electrician
Kampala ,Nabbingo
Summary
Dynamic Field Service Technician with HASSO ENGINEERS COMPANY LTD, skilled in installation and maintenance of equipment. Proven ability to enhance customer loyalty through effective communication and personalized follow-ups. Strong adherence to safety standards and protocols, ensuring optimal system performance and workflow management in both independent and team settings.
Overview
2023
years of professional experience
1
Language
Work History
HASSO ENGINEERS COMPANY LTD
FIELD SERVICE TECHNICIAN
Job overview
- Managed on-site and off-site meter installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Enhanced customer loyalty by providing personalized follow-ups after major service interventions, ensuring satisfaction and system performance.
Umeme Ltd
METER ENGINEERING
03.2016 - 03.2022
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with staff members.
Education
Cambridge Technical Institute Kyengera
Graduate Certificate from Technical Engineering
08.2014
Skills
Installation and maintenance
Safety standards and protocols
Workflow Management
Technical Support
Timeline
METER ENGINEERING
Umeme Ltd
03.2016 - 03.2022
FIELD SERVICE TECHNICIAN
HASSO ENGINEERS COMPANY LTD
Cambridge Technical Institute
Graduate Certificate from Technical Engineering