Hi, I’m
Moreen Nayiga
Kampala
Summary
Dynamic and results-driven Human Resource professional with over 5 years of specialized experience in Human Resource Management and 11 years in Office Administration within the international development sector. Expertise in staff development, recruitment, and performance management has led to the successful design and implementation of training programs and talent management frameworks that enhance team performance and retention. Strong ability to align HR strategies with organizational goals fosters increased efficiency and compliance, while a commitment to diversity and inclusion promotes a positive workplace culture. Passionate about strategic HR planning, creating safe and engaging work environments, and driving operational excellence.
Overview
13
years of professional experience
Work History
USAID/Chemonics International Inc/Uganda Strategic Investments Activity
HR and Administrative Associate
01.2022 - 04.2025
Job overview
- Spearheaded the recruitment process, reducing time-to-hire by 30% through streamlined procedures and enhanced candidate sourcing strategies.
- Identified training needs and organized professional development programs, resulting in a 25% improvement in team performance.
- Coordinated logistics for project activities, ensuring timely delivery of resources and services.
- Managed documentation processes to maintain compliance with organizational protocols and standards.
- Developed and implemented efficient filing systems to enhance data accessibility and retrieval.
- Facilitated communication between departments, improving collaboration on strategic initiatives.
- Supported budget tracking and financial reporting, contributing to accurate fiscal management.
- Trained new administrative staff on operational procedures and software tools, enhancing team efficiency.
- Analyzed workflow processes to identify opportunities for improvement, driving organizational effectiveness.
- Streamlined meeting scheduling and agenda preparation, optimizing time management for project teams.
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
- Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
- Streamlined office processes by implementing efficient organizational strategies and time-saving tools.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Exceeded performance metrics consistently through dedication towards continuous improvement in all aspects related to the role.
- Enhanced office safety by coordinating the update of emergency response procedures.relevant personthe nel when necessary.
- Served as a liaison between employees and management to address concerns or issues promptly.
- Implemented a customer feedback system to address and resolve issues more efficiently.
- Supported executive decision-making with preparation of detailed monthly reports on office performance.
- Developed and maintained comprehensive database for tracking project progress, which improved project completion rates.
- Streamlined office operations, resulting in enhanced efficiency, by implementing a digital filing system.
- Managed scheduling for executive staff to optimize time management and increase productivity.
- Organized company events, boosting employee morale and fostering positive work culture.
- Maintained confidentiality of sensitive information, ensuring compliance with privacy regulations.
- Streamlined office operations, resulting in enhanced efficiency, by implementing digital filing system.
- Supported project teams by providing administrative assistance, leading to timely project completion.
- Increased meeting efficiency by preparing and distributing agendas and minutes promptly.
- Coordinated travel arrangements for senior staff, optimizing travel schedules and reducing costs.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Established administrative work procedures to track staff's daily tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed research to collect and record industry data.
- Identified training needs and organized professional development programs, resulting in a 25% improvement in team performance.
- Liaised between clients and vendors and maintained effective lines of communication.
USAID/Chemonics International Inc/Uganda Strategic Investments Activity
Start-up Support Consultant
11.2021 - 12.2021
Job overview
- Facilitated startup procurements, managing Purchase Authorization Requests (PAR), Request for Quotation (RFQ), and evaluations with 100% compliance.
- Organized the launch of Strategic Investments Activity (SIA), ensuring compliance with security standards and protocols.
- Maintained and updated the procurement tracker and asset register, achieving 95% accuracy.
- Coordinated vendor follow-ups and transport logistics for the team, improving operational efficiency by 20%.
Chemonics International Inc
Chemonics CMT Representative in Uganda
08.2021 - 09.2021
Job overview
- Liaised with local stakeholders, managed in-country operations and payments supporting Afghan refugee resettlement efforts.
- Supported planning for the arrival of evacuees in Uganda, ensuring a smooth transition for 100% of arrivals.
- Prepared a country guide for arriving Afghan staff, enhancing their onboarding experience by 30%.
- Coordinated with international teams to ensure seamless communication and operations.
USAID/Chemonics International Inc/Youth Leadership for Agriculture Activity
Close-out Administrative Assistant
04.2020 - 09.2020
Job overview
- Prepared administrative forms for Activity-related items following Chemonics guidelines, achieving 100% compliance.
- Audited and reviewed personnel files for office close-out, ensuring 100% accuracy. Coordinated use of Activity vehicles and vehicle maintenance, reducing downtime by 15%.
- Managed relations with external vendors and ensured timely purchase of office supplies, reducing costs by 10%.
- Verified inventory items and ensured compliance with USAID guidelines, achieving 100% compliance.
- Developed close-out plans and timelines, ensuring smooth project closure.
USAID/Chemonics International Inc/Enabling Environment for Agriculture Activity
Human Resource and Administrative Assistant
06.2018 - 04.2020
Job overview
- Acted as the first point of contact for HR-related matters from employees and external partners, resolving 90% of queries within 24 hours.
- Developed filing trackers and staff database, maintained leave tracker and schedule with 99% accuracy.
- Trained staff in using Office 365 SharePoint, increasing usage by 40%. Conducted recruitment and orientation of junior positions and Short-Term Technical Assistance (STTA), reducing onboarding time by 25%.
- Facilitated preparation and implementation of HR policies, achieving 100% compliance.
- Managed inventory tracker and coordinated logistical arrangements for field locations, improving efficiency by 20%.
- As required, prepared and distributed Certificate of Service to staff.
- Assisted with preparations of Activity events including organizing conference rooms and negotiating with lodging and conference facilities.
- Proactively addressed physical/equipment maintenance issues in the office through close consultation with Finance and Administration Manager.
USAID/Chemonics International Inc/Enabling Environment for Agriculture Activity and Commodity Production and Marketing Activity
Receptionist
11.2016 - 06.2018
Job overview
- Ensured security at the reception, assisted with coordination of field activities, enhancing security protocols by 15%.
- Managed office supplies and stationery, reducing costs by 10%.
- Supported accounts team with mobile money data entry and compliance procedures, achieving 100% accuracy.
- Coordinated travel arrangements and itineraries for staff, improving travel efficiency.
Buwembo and Company Advocates
Receptionist/Administrative Assistant
09.2015 - 10.2016
Job overview
- Coordinated day-to-day administrative duties, managed correspondences, scheduled meetings, and took minutes, improving office efficiency by 20%.
- Re-organized filing system, wrote manuals for various positions, and reduced office expenditure by 45%.
- Planned and implemented new office procedures, handled petty cash, reducing errors by 30%.
- Assisted in the preparation of legal documents and correspondence.
- Supported recruitment and on boarding process at the firm.
- Managed financial records, processed invoices, and handled petty cash, ensuring 100% accuracy in financial transactions.
- Assisted with budget preparation and financial reporting, contributing to a 15% reduction in operational costs.
Ministry of Works and Transport
Administrative Assistant (Graduate Trainee)
06.2012 - 06.2015
Job overview
- Provided secretarial and administrative support to the office, improving communication efficiency by 25%.
- Maintained filing system and tracked communication, organized meetings, and took minutes, enhancing organizational efficiency by 20%.
- Assisted in the preparation of reports and presentations for senior management.
Education
Makerere University Business SchoolKampala, Uganda
MBA from Human Resource Management
12-2025
Uganda Management InstituteKampala, Uganda
Post Graduate Diploma from Human Resource Management
08.2020
Kyambogo UniversityKampala, Uganda
BBA from Administrative And Secretarial Science
12.2012
Skills
- Standards implementation and monitoring
- Performance assessment strategies
- Talent acquisition and onboarding
- Inclusive program development
- Clear and concise communication
- Workplace relationship management
- Team development
- Human resources analytics
- Workforce planning expertise
- Benefits administration
- Understanding of labor regulations in Uganda
- Collaborative team development
- HRIS management
- Organizational change management
- Talent sourcing proficiency
- Skilled in resolving conflicts
Affiliations
Member, Human Resource Managers’ Association of Uganda (HRMAU)
Languages
English
Full Professional
French
Limited Working
Timeline
HR and Administrative Associate
USAID/Chemonics International Inc/Uganda Strategic Investments Activity
01.2022 - 04.2025
Start-up Support Consultant
USAID/Chemonics International Inc/Uganda Strategic Investments Activity
11.2021 - 12.2021
Chemonics CMT Representative in Uganda
Chemonics International Inc
08.2021 - 09.2021
Close-out Administrative Assistant
USAID/Chemonics International Inc/Youth Leadership for Agriculture Activity
04.2020 - 09.2020
Human Resource and Administrative Assistant
USAID/Chemonics International Inc/Enabling Environment for Agriculture Activity
06.2018 - 04.2020
Receptionist
USAID/Chemonics International Inc/Enabling Environment for Agriculture Activity and Commodity Production and Marketing Activity
11.2016 - 06.2018
Receptionist/Administrative Assistant
Buwembo and Company Advocates
09.2015 - 10.2016
Administrative Assistant (Graduate Trainee)
Ministry of Works and Transport
06.2012 - 06.2015
Makerere University Business School
MBA from Human Resource Management
Uganda Management Institute
Post Graduate Diploma from Human Resource Management
Kyambogo University
BBA from Administrative And Secretarial Science
References
- Michael, Ojok,
Operations Manager,
USAID/Feed the Future Uganda Strategic Investments Activity
Email: mikeojok20@gmail.com,
Tel: +256 772 608 814.
- Laura, Petruzelli,
Project Director,
Chemonics International Inc.
Email: l.petruzelli@gmail.com,
Tel: +1 (585) 797-8882,
- Joseph, Mukasa Kaggwa,
Independent Associate Trainer and Consultant,
Email: consultkaggwa@gmail.com,
Tel: +256 772 444 466