Moses Mangulano
Risk Management, Compliance, Information Security, & ESG
Kampala,Kampala, and Nairobi.
Summary
Highly accomplished Risk, Compliance, and Financial Crime professional with over 13 years of extensive experience in Financial Technology, banking, insurance, agent banking, mobile money, and card payment processing. Expertise includes Fraud Risk Management, AML & CFT, regulatory compliance, credit risk management, information security, and internal controls. Proven track record in designing and implementing enterprise risk frameworks and financial crime prevention programs that ensure secure and compliant digital financial services. Recognized for enabling business growth while effectively mitigating operational, compliance, and financial crime risks through strategic initiatives that enhance efficiency and performance.
Overview
13
13
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Regional Head Risk and Compliance - East Africa
Interswitch East Africa
Kampala
06.2024 - Current
- To oversee the risk, compliance and Information security program across East Africa, ensuring robust governance and regulatory adherence while supporting business expansion within East Africa and neighboring regions.
- Improved regional performance from negative to positive USD 10 million by embedding a risk awareness culture creating operational efficiency.
Money Laundering Control Officer
Interswitch East Africa
Kampala, Kampala District
11.2022 - Current
- Responsible for providing strategic leadership and oversight of the institution’s AML/CFT framework, ensuring that money laundering, terrorist financing, and related financial crime risks are identified, assessed, managed, and mitigated in line with regulatory and international standards.
- Improved organization efficiency by streamlining and implementing policies and processes, automating ML transaction monitoring and screening solution saving the organization from USD 30k penalties to nil.
Head Risk and Internal Controls
Interswitch East Africa (U) Limited
Kampala, Kampala District
10.2022 - 05.2024
- Charged with the responsibility to oversee the risk management framework, Financial Crime, Compliance risk program and internal controls program.
- Resolved problems, created effective process work flows, improved operations, and improved the control environment across the organization transforming the organization from USD 550K fraud related operational losses to nil operational losses in 2026.
Risk and Compliance Manager
Wave Mobile Money
Kampala, Kampala District
12.2021 - 09.2022
- Charged with the responsibility to implement the Risk, compliance risk program with key focus on AML & CFT, Financial Crime, legal and regulatory compliance.
- Managed investigations into potential fraud incidents, developed proactive preventative mechanisms leveraging data, ensuring swift resolution and corrective actions when necessary thus saving the organization from fraud incidents of USD 800,000.
Money Laundering Control Officer
Wave Mobile Money
Kampala, Kampala District
12.2021 - 09.2022
- Responsible for ensuring compliance to the AML & CFT regulations as well as protecting the company from the risk of money laundering and terrorism financing by implementing the AML framework, act as a contact person between Wave Mobile Money and Financial Intelligence Authority as well as keeping Board and senior management abreast with money laundering trends and mechanisms in place to mitigate the risk.
- Improved organization efficiency by streamlining and implementing policies and processes, automating ML transaction monitoring and screening solution saving Wave from USD 15k penalties and fines.
Data Protection Officer
Wave Mobile Money
Kampala, Kampala District
12.2021 - 09.2022
- Responsible for monitoring internal compliance, inform and advise Wave Mobile Money Board and Management on data protection obligations, provide advice regarding Data Protection Impact Assessments (DPIAs) and act as a contact point for data subjects and the Personal Data protection office.
- Reviewed and updated company privacy notices regularly to maintain transparency with customers about how their personal information was being processed and protected. Saving Wave from a potential penalty of USD 30K to nil penalty and fines.
Risk and Control Manager
KCB Bank Uganda Limited
Kampala, Kampala District
09.2016 - 11.2021
- Responsible for protecting the Bank from operational losses through the implementation of the Banks Operational risk management framework and the internal control framework.
- Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability and improving operational efficiency resulting into 25% reduction in YoY operational losses.
Ag. Information Risk Manager
KCB Bank Uganda Limited
Kampala, Kampala District
08.2018 - 10.2021
- Responsible for assessing potential risks within the Banks information systems and technological needs to safeguard business goals and strategies. They identify potential risks, devise possible solutions, develop protocols, and train staff.
- Enhanced risk identification processes for early detection and mitigation of potential threats.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 10% through cost saving as a result of value driven vendor and service provider reviews.
Project Management Risk Lead
KCB Bank Uganda Limited
Kampala, Kampala District
07.2017 - 10.2021
- Responsible for ensuring that all project objectives are met through providing quality assurance and risk assessments for all projects, products and services, act as contact person between senior management and the projects team.
- Improved end to end project management efficiency through effective processes and timely risk reviews resulting into 15% increase in project revenue and 85% project execution and completion rate.
Ag. Operational Risk Manager
KCB Bank Uganda Limited
Kampala, Kampala District
09.2017 - 12.2017
- Charged with the responsibility to identify, assess, monitor, and mitigate operational risks within an organization.
- Established clear lines of responsibility for managing specific operational risks within functional areas across the organization resulting into 5% reduction in operational losses.
Customer Experience Consultant
KCB Bank Uganda Limited
Kampala, Kampala District
02.2016 - 09.2016
- Responsible for managing all the Bank social medial accounts, customer behavior analytics as well business growth through cross-selling.
- Generated new business leads through networking events, industry conferences, or referrals from satisfied clients resulting into disbursement of USD 650k in personal and retail loans
Personal Banker - Sales
KCB Bank Uganda Limited
Kampala, Kampala District
04.2013 - 01.2014
- Responsible for customer relationship management, customer service and business growth.
- Boosted sales of bank products through effective cross-selling and up-selling techniques resulting into 30% growth in loans.
Education
MBA - Business Administration
University of East London
UK 04.2001 -
Certified Data Privacy Solutions Engineer (CDPSE) -
ISACA
Kampala02-2025
Master of Science - Business Strategy, Policy, Modeling & Planning
Udemy Alumni
UK 04.2001 -
Organizational Design - undefined
Africa People Advisory Group
Kampala06-2023
IDEA [Data Analytics Tool] - undefined
KPMG
Kampala08-2021
Enterprise Risk Management - undefined
ACCPA
Kampala12-2020
Advanced First Aid - undefined
AAR
Kampala12-2019
Occupational Health & Safety [OSHA] - undefined
AAR
Kampala02-2019
Agency Banking - undefined
Seven-Delta Consulting
Kampala10-2017
Financial Consumer Protection Guidelines [FCPG] - undefined
Institute of Bankers Uganda
Kampala05-2015
Basic Banking & Cashiering - undefined
Institute of Bankers Uganda
Kampala05-2014
BSc. - Computer Science
IUIU
Kampala and Cairo03-2013
CCNA Certification - undefined
IUIU
Kampala03-2013
Skills
Leadership
Problem solving
Board Reporting
Team management
Accomplishments
- Led multiple PCI DSS v4.0, v4.0.1 certifications for Interswitch East Africa (Uganda and Kenya), including successful engagement with Payment Card Industry Qualified Security Assessors (PCI QSAs) and attainment of VISA Payment Facilitator (PFC) approval.
- Led multiple ISO certifications for Interswitch East Africa (Uganda and Kenya), including ISO 27001, 22301,9001,45001, and 20000.
- Led the implementation of AI and machine learning driven Fraud, and AML/CFT Monitoring solutions including ARIC Hub, Proactive Risk Manager (PRM), significantly improving operational efficiency across Interswitch Business operations.
- Transformed Interswitch East Africa (U) Ltd Business from YoY USD 550k Fraud related Operational Losses to Nil losses as at 2026.
- Established and led consolidated Risk and Compliance functions across fintechs and mobile money institutions, building governance frameworks covering risk management, compliance, financial crime, and information security.
- Spearheaded the design and operationalization of data centers and disaster recovery sites for Interswitch East Africa, Wave Mobile Money, and KCB Bank Uganda, significantly strengthening business continuity and regulatory resilience.
- Built and led high-performing fraud management teams, disrupting organized fraud cartels and preventing losses of USD 800,000.
- Designed and implemented enterprise-wide AML/CFT and financial crime frameworks, achieving regulatory approvals and clean examination outcomes.
- Led complex technology integrations across banks, fintechs, and telecom partners (including MTN, Airtel, Interswitch, and card/payment processors), ensuring secure, compliant, and scalable payment ecosystems.
- Provided strategic risk and compliance leadership to senior management and Boards, improving risk visibility, regulatory engagement, and enabling compliant growth across digital financial services.
Certification
Cyber Security –Mobile Cloud Security, Telviv - Israel, Feb 2020 - Feb 2020, Acquired skills on mobile cloud security
Timeline
Integrated Management System (ISO 27001, 22301,45001,9001& 20000)
01-2025
Regional Head Risk and Compliance - East Africa
Interswitch East Africa
06.2024 - Current
Money Laundering Control Officer
Interswitch East Africa
11.2022 - Current
Head Risk and Internal Controls
Interswitch East Africa (U) Limited
10.2022 - 05.2024
Risk and Compliance Manager
Wave Mobile Money
12.2021 - 09.2022
Money Laundering Control Officer
Wave Mobile Money
12.2021 - 09.2022
Data Protection Officer
Wave Mobile Money
12.2021 - 09.2022
Ag. Information Risk Manager
KCB Bank Uganda Limited
08.2018 - 10.2021
Ag. Operational Risk Manager
KCB Bank Uganda Limited
09.2017 - 12.2017
Project Management Risk Lead
KCB Bank Uganda Limited
07.2017 - 10.2021
Risk and Control Manager
KCB Bank Uganda Limited
09.2016 - 11.2021
Customer Experience Consultant
KCB Bank Uganda Limited
02.2016 - 09.2016
Personal Banker - Sales
KCB Bank Uganda Limited
04.2013 - 01.2014
MBA - Business Administration
University of East London
04.2001 -
Master of Science - Business Strategy, Policy, Modeling & Planning
Udemy Alumni
04.2001 -
Organizational Design - undefined
Africa People Advisory Group
IDEA [Data Analytics Tool] - undefined
KPMG
Enterprise Risk Management - undefined
ACCPA
Advanced First Aid - undefined
AAR
Occupational Health & Safety [OSHA] - undefined
AAR
Agency Banking - undefined
Seven-Delta Consulting
Financial Consumer Protection Guidelines [FCPG] - undefined
Institute of Bankers Uganda
Basic Banking & Cashiering - undefined
Institute of Bankers Uganda
CCNA Certification - undefined
IUIU
Certified Data Privacy Solutions Engineer (CDPSE) -
ISACA
BSc. - Computer Science
IUIU