Movies
Moses Okello
Data Analyst
Mutungo Kampala
Summary
Worked has a production supervisor during the time at the College, after completing the degree, Worked has a Cashier in top Restaurants in the city, later promoted to the Accounting Assistant position, Also work has an Events Manager successfully executing 3 different events. Later worked has an Accounting Assistant in an Italian Restaurant, and now currently working with a top Telecommunication company MTN , has a Contact Center Advisor. . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Contact Center Advisor
MTN UGANDA
Kampala
02.2022 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Digital Marketing
Street Magezi
Kampala
02.2020 - 02.2022
- Prepare detailed campaign reports and digital marketing strategies, communicating key findings to senior management
- Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness
- Monitored trends in digital marketing landscape and adjusted strategies accordingly
Accounting Assistant
Buddies Lounge & Pizzeria
Kampala
10.2019 - 12.2019
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
- Used accounting software to prepare weekly and monthly financial reports
- Maintained clean and organized files by keeping accounts payable records up-to-date
- Transferred data and documents to facilitate system migration and software updates
Cashier
12 Lanterns Restaurant & Lounge
Kampala
02.2017 - 06.2018
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Greeted customers entering store and responded promptly to customer needs
- Addressed customer needs and made product recommendations to increase sales
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Tallied cash drawer at beginning and end of each work shift
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Production Supervisor
Mini Bakeries Uganda Limited
06.2014 - 02.2017
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents
- Established clear priorities and production quality standards
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays
- Resolved issues quickly to maintain productivity goals
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards
- Evaluated existing production processes and identified areas for improvement
Education
Associate of Science - Data Management Technology
08.2017 - 08.2017
Associate of Science - Project Management
11.2015 - 11.2023
Associate of Arts - Teacher Education
08.2011 - 01.2015
Associate of Arts - Liberal Arts And Sciences
03.2009 - 11.2010
Skills
Group facilitation
Certification
Data analytics
Interests
Sports
Music
Reading
Timeline
Data analytics
05-2023
May 2023
05-2023
Contact Center Advisor - MTN UGANDA
02.2022 - Current
Police Constable
07-2021
Digital Marketing - Street Magezi
02.2020 - 02.2022
Accounting Assistant - Buddies Lounge & Pizzeria
10.2019 - 12.2019
Makerere Center For Business & Management Science - Associate of Science, Data Management Technology
08.2017 - 08.2017
Cashier - 12 Lanterns Restaurant & Lounge
02.2017 - 06.2018
Makerere Center For Business & Management Science - Associate of Science, Project Management
11.2015 - 11.2023
Psychology
08-2014
Production Supervisor - Mini Bakeries Uganda Limited
06.2014 - 02.2017
Makerere University Kampala - Associate of Arts, Teacher Education
08.2011 - 01.2015
Kabalega Senior Secondary School - Associate of Arts, Liberal Arts And Sciences
03.2009 - 11.2010
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