MUGALU IBRAHIM
CHEMISTRY TECHNOLOGIST
KAMPALA
Summary
Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality control and Assurance manager
Ntake Mill And Bakery
Kampala Uganda
10.2021 - Current
- I have worked with this organization for over two years as a quality assurance and control manager, I control quality operations with the different bakeries and flour mills to a certain the quality of production, raw materials and the health of the employees.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Improved overall product quality by implementing rigorous testing procedures and strict adherence to industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Reduced defect rates by establishing comprehensive preventive maintenance plans for production equipment.
- Led internal audits at regular intervals to ensure ongoing compliance with established quality management systems and industry regulations.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Optimized resource utilization by effectively managing a team of quality control technicians, allocating tasks based on individual skills and expertise.
- Implemented ISO 9001 Quality Management System, leading to improved operational efficiency and product consistency across the organization.
- Coordinated with sales teams to address any customer concerns regarding product quality promptly, fostering long-term client relationships.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Provided technical support during new product development stages, ensuring seamless integration into existing quality control processes.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Production officer dispensing, granulation blending and water plant
CIPLA QUALITY CHEMICALS INDUSTRIES LIMITED
11.2018 - 01.2021
- As a production officer at Cipla Quality chemicals, listed were some of my roles.
Quality control/ Quality Assurance analyst
Bakhresa grain milling Uganda limited
02.2013 - 01.2016
- As a quality controller and assurance analyst at Bakhresa grain milling, I handle the following tasks to ensure that quality in maintained at all stages of production.
Quality control/Quality assurance Internship
Bakhresa grain milling Uganda limited
06.2012 - 08.2012
- Served as a quality control/quality assurance intern.
Education
Post Graduate diploma Science Education - Chemistry/ Biology
Kampala International University
Kampala Uganda06.2024
Bachelor of Science Technology Chemistry - undefined
Kyambogo University Kampala
undefined
Makerere university Department of Women and Gender
undefined
Bweyogerere senior secondary school
undefined
Bweyogerere senior secondary school
undefined
Kira Primary School Kampala
Skills
Expert in product certification process and Q- MARK possessing
Proficient in Microsoft Office applications, including Word, Excel and PowerPoint
Proficient in Grain handling, Grading, Milling, Grist setting and Grain product packaging and storage
Proficient in Grains stores and Milling plants Fumigation
Skilled in grain and flour silo pest and sanitation inspection and control, cleaning and maintenance
Skilled in grain silo and ware houses management
Skilled in professional laboratory Machine Installation, operation, Maintenance for both grain and flour
Skilled in Baking and Customer Complaints handling
Certified in First Aid and Fire safety
Certified in flour fortification and Improvement
Certified in Good Manufacturing practices
Internal Audits
Defect Identification
Corrective Actions
Professionalism
Product Sampling
Analytical Skills
Risk Analysis and Mitigation
Systems Analysis
Process Development
ISO Standards
Complaint Investigation
Six Sigma Methodologies
Process Validation
Lean Manufacturing Methodologies
Quality Metrics
Documentation Review
Raw Material Inspection
Equipment Qualification
Quality Management Systems
On Job Training
- Fire Technologies limited, 04/19/16 - 04/20/16, Fire Safety Training course in fire prevention, emergency evacuation with active And live fire drills
- Fire Technologies limited, 05/2014, First Aid and Fire Safety Training
- Muehlenchemie and ministry of health Republic of Uganda, 09/2014, Flour fortification training
Personal Information
- Date of Birth: 02/28/88
- Gender: MALE
- Nationality: UGANDAN
- Marital Status: MARRIED
References
- Mr. Kiwanuka John, Analytical weighing scale calibration officer, Uganda National Bureau of Standards, 0703645645
- Mr. Kawanguzi Gerald Brain, Production officer, Cipla Quality Chemicals, Production and Compression, 0752567852
- Mrs. Hamidalttiso, Quality Assurance Quality Control Manager, Bakhresa grain milling Uganda, 0779407880
Certification
ISO 9001
Timeline
Quality control and Assurance manager
Ntake Mill And Bakery
10.2021 - Current
Production officer dispensing, granulation blending and water plant
CIPLA QUALITY CHEMICALS INDUSTRIES LIMITED
11.2018 - 01.2021
Quality control/ Quality Assurance analyst
Bakhresa grain milling Uganda limited
02.2013 - 01.2016
Quality control/Quality assurance Internship
Bakhresa grain milling Uganda limited
06.2012 - 08.2012
Post Graduate diploma Science Education - Chemistry/ Biology
Kampala International University
Bachelor of Science Technology Chemistry - undefined
Kyambogo University Kampala
undefined
Makerere university Department of Women and Gender
undefined
Bweyogerere senior secondary school
undefined
Bweyogerere senior secondary school
undefined
Kira Primary School Kampala