Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Quote
Timeline
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Muhindo Dan

Muhindo Dan

Kampala

Summary

Driven Loans Officer and Junior Accounts Assistant with a proven track record at Buwambo Microfinance and Bakwanya Coffee Company. Excelled in financial administration and team building leadership, significantly enhancing customer satisfaction and streamlining loan processing efficiency. Expert in bank reconciliation and fostering strong client relationships, leading to repeat business and referrals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Loans Officer

Buwambo Microfinance
07.2023 - 08.2024
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Became head of the salary loan product department and ensured this developed from scratch to a profitable product for increased portfolio.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.

Junior Accounts Assistant

Bakwanya Coffee Company
03.2023 - 08.2023
  • Collaborated with senior accounts personnel to improve internal controls and maintain updated documentation.
  • Contributed to a well-organized filing system for easy retrieval of financial documents when needed.
  • Managed expense tracking efficiently, ensuring timely reimbursements for employees while maintaining budgetary guidelines.
  • Ensured smooth completion of projects through diligent tracking of expenses against budgets, proactively identifying variances requiring attention.
  • Evaluated and recommended improvements to accounting processes, resulting in increased efficiency and accuracy within the accounts department.
  • Provided excellent customer service by responding promptly to inquiries from both internal teams and external clients regarding billing issues or account status updates.
  • Assisted in tax compliance efforts, gathering necessary documents for annual audits and filings.
  • Reduced discrepancies in account balances through meticulous reconciliation of bank statements every month.
  • Enabled faster decision-making by generating ad-hoc reports with clear insights into key performance indicators when requested.
  • Developed strong working relationships across departments, collaborating effectively on cross-functional initiatives that impacted financial performance.
  • Supported effective inventory management through regular monitoring of supply levels and timely procurement requests.

Education

Bachelor Of Business Administration - Accounting And Business Management

Kyambogo University
Banda,Kampala Uganda
12.2033

UACE - HEG/submath

Bishops Senior School
Mukono, Uganda
12.2018

UCE - All 7 /agric,commerce And Kiswahili

Plus Two High School
Bushenyi,Uganda
12.2016

Skills



  • Computer skills
  • Bank Reconciliation
  • Financial Administration
  • Accounts Payable
  • Cash Flow Management
  • Payroll Processing
  • Accounts Receivable
  • General ledger accounting
  • Expense Tracking
  • Internal Controls
  • Financial Statements
  • Tax Compliance
  • Internal Auditing
  • Financial Forecasting
  • Willing to Learn
  • Proactive and Focused
  • Goal Setting
  • Decision-Making
  • Team Building Leadership
  • Word Processing
  • Financial Information Systems
  • Fraud prevention

Accomplishments

  • Achieved proper budgeting through effectively helping with collection and providing financial data.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used the software program provided to have all finance activities accomplished
  • Supervised team of 5 staff members.
  • Achieved portfolio increase by handling salary loan product with accuracy and efficiency.
  • Collaborated with team of 5 in the development of salary loan product.

Affiliations

Platinum credit

Certification

Bachelor of Business Administration (accounting option)

UACE

UCE

  • Accounting Training - 2 months at pride microfinance.

Languages

Luganda
Advanced (C1)
Runyakole
Bilingual or Proficient (C2)
Lukonjo
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Kiswahili
Upper intermediate (B2)

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Loans Officer

Buwambo Microfinance
07.2023 - 08.2024

Junior Accounts Assistant

Bakwanya Coffee Company
03.2023 - 08.2023

Bachelor Of Business Administration - Accounting And Business Management

Kyambogo University

UACE - HEG/submath

Bishops Senior School

UCE - All 7 /agric,commerce And Kiswahili

Plus Two High School

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Muhindo Dan