Mukalazi Joseph

Accomplished Sales Representative with solid sales history and in-depth in understanding of diabetes management. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Well-regarded Advisor highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage ten years' experience to take on new position with Novo Nordisk.

• 09/2015 to October 2017, Phillips Pharmaceuticals (U) Ltd (Merck Sharp & Dohme), Sales Medical Representative, Handling Marketing and Sales of Respiratory, Dermatology, ARVs and Diabetes products to key target customers., Oversee inventory management for the products., Collect, Report and Act on competitor and market intelligence information from the market and handling Customer complains.
• 01/2014 - 08/2015, Star Pharmaceuticals (U) Ltd (Novo Nordisk), Diabetes Product Advisor, Provide technical and scientific advice to Doctors, Pharmacists, Nurses and Pharmacy technicians concerning Novo Nordisk products and Diabetes management., Provide and Advice on Cold chain management and Transportation of some products., Oversee company sales growth in the different regions of Uganda.(Western, Central and Northern).
• 01/2013 - 12/2013, Star Pharmaceuticals (U) Ltd, Sales Representative, Manage the sales and promotion of medical equipment and local Anesthesia., Establishment and maintenance of professional relationship with medical professional and general Healthcare Sector. (Hospitals and Pharmacies).

• Date of Birth: 10/20/88
• Gender: Male
• Nationality: Ugandan
• Marital Status: Married
• Religion: Pentecostal

• Counsel Julius Paul Ssekadde Executive Director Datum Advocates P.O.Box 430 Kampala Uganda. +256752007350 kspjulius@gmail.com
• Dr. Micheal J.S.Magambo, Associate Professor Faculty of Agriculture, Makerere University, P.O.Box 7062, Kampala, +256788926749

• I have training in Diabetes management from both MSD and Novo Nordisk.
• Pharmacovigilance and AD reporting.
• Compliance and Good Distribution practices
• Training in Clinical Dermatology management and treatment.
• In Respiratory and HIV management.
• Cold chain management.