Hi, I’m
Mukose Sadam
Kampala,1
Summary
A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working in the front-line helping clients and colleagues resolve complex technical IT issues. Possessing excellent client facing skills, natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company. Currently looking for a suitable IT support position with an ambitious company or organization.
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
5
years of professional experience
Work History
Ministry of Lands Housing and Urban Development, Kampala
Data Entry Clerk
2023.03 - Current (1 year & 6 months)
Ministry of Lands Housing and Urban Development, Kampala
ICT Graduate Trainee
2022.04 - 2023.02 (10 months)
Outlook Consultants Limited
IT Support Specialist
2019.04 - 2021.08 (2 years & 4 months)
Job overview
- Reporting directly to the IT Manager and collaborating closely with other IT team members
- Responding to queries in a timely and accurate manner and resolving queries to the user's satisfaction.
Education
Islamic University in Uganda
Bachelors of Information and Technology
12.2020
Bukoyo Secondary School
High School Certificates
11.2016
Skills
- Desktop Support
- Diagnosing hardware & software faults
- Testing and evaluating new technology
- Windows Active Directory
- Data Protection Act
- Problem solving
- Customer service skills
- Troubleshooting
- Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
- Experience of problem resolution & quality assurance procedures.
- Able to communicate complex IT issues to suppliers and non-technical staff.
- Ability to work well in a team environment.
- IT security experience including anti-virus / malware, encryption deployment.
- Experience of web content management systems.
- Microsoft Excel Certified
- Document Scanning
- Technical Support
- Data Integrity
- Sorting and Labeling
- Data Entry
- Error Identification
Professional
- A competent IT support professional with a proven track record of providing specialist technical and helpdesk suppor
- Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Data Entry Clerk
Ministry of Lands Housing and Urban Development
2023.03 - Current (1 year & 6 months)
ICT Graduate Trainee
Ministry of Lands Housing and Urban Development
2022.04 - 2023.02 (10 months)
IT Support Specialist
Outlook Consultants Limited
2019.04 - 2021.08 (2 years & 4 months)
Islamic University in Uganda
Bachelors of Information and Technology
Bukoyo Secondary School
High School Certificates
Similar Profiles
Walter WataniWalter Watani
Intern-State Department for Public Works at Ministry Of Lands, Housing And Urban DevelopmentIntern-State Department for Public Works at Ministry Of Lands, Housing And Urban Development
Stephen Abiodun OketoyinStephen Abiodun Oketoyin
Architect at Federal Ministry of Lands Housing and Urban DevelopmentArchitect at Federal Ministry of Lands Housing and Urban Development
Isabella AmumpaireIsabella Amumpaire
Graduate Trainee at Ministry Of Lands, Housing And Urban DevelopmentGraduate Trainee at Ministry Of Lands, Housing And Urban Development