Hellen Nabirye
Secretary / Administrative Assistant
Kampala
Summary
Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations in education industry.
Well-organized, quick learner committed to delivering high-quality results.
Adaptable and versatile worker providing excellent customer service within dynamic environments.
Ambitious Office Automation Clerk proficient in use of various office support equipment, including scanners and printers.
Well-organized and outgoing with outstanding coordination and interpersonal skills.
Track record supporting professional needs with well-organized precision.
Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
3
3
Language
Work History
ASSISTANT HEAD GIRL CERTIFICATE
CERTIFICATE
01.2007 - 01.2008
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
Secretary/Administrative Assistant
Namirembe Hill Pri. School
Kampala
07.2013 - 03.2019
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided onboarding and training for new support staff.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing and filing documents.
- I attained customer care experience in the period of 2 years when I worked as a Mobile Money attendant, Kampala City from 2020 up to April 2022
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
VICE CHAIRPERSON NEWS DEPARTMENT CERTIFICATE
SECRETARY INTERACT (ROTARY) CLUB
01.2007 - 01.2008
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
CERTIFICATE (PLE -
SPIRE ROAD PRI.SCHOOL
01.1998 - 01.2004
CERTIFICATE (UCE) - undefined
ST. STEPHEN’S, S MUKONO
01.2005 - 01.2008
CERTIFICATE (UACE) - undefined
JINJA SENIOR SEC SCHOOL
01.2009 - 01.2010
CERTIFICATE OF BUSINESS ADMINISTRATION - undefined
KAMPALA UNIVERSITY
01.2011 - 01.2012
DIPLOMA - SECRETARIAL IMFORMATION & OFFICE MANAGEMENT
KAMPALA UNIVERSITY
01.2012 - 01.2015
Skills
MS Office
Timeline
Secretary/Administrative Assistant
Namirembe Hill Pri. School
07.2013 - 03.2019
DIPLOMA - SECRETARIAL IMFORMATION & OFFICE MANAGEMENT
KAMPALA UNIVERSITY
01.2012 - 01.2015
CERTIFICATE OF BUSINESS ADMINISTRATION - undefined
KAMPALA UNIVERSITY
01.2011 - 01.2012
CERTIFICATE (UACE) - undefined
JINJA SENIOR SEC SCHOOL
01.2009 - 01.2010
ASSISTANT HEAD GIRL CERTIFICATE
CERTIFICATE
01.2007 - 01.2008
VICE CHAIRPERSON NEWS DEPARTMENT CERTIFICATE
SECRETARY INTERACT (ROTARY) CLUB
01.2007 - 01.2008
CERTIFICATE (UCE) - undefined
ST. STEPHEN’S, S MUKONO
01.2005 - 01.2008
CERTIFICATE (PLE -
SPIRE ROAD PRI.SCHOOL
01.1998 - 01.2004
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