Naggayi DAPHNE
Kampala,Kampala District
Summary
An adaptable and resourceful individual committed to overseeing and supporting software solutions.
Experienced in coordinating existing software system feature updates to improve performance and add functionality.
Offers a proactive and critical-thinking approach to issue resolution.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Digital Product manager
Mobiklinic
Kampala, Kampala District
11.2023 - Current
- Lead the development of Mobiklinic app(s), contributing to the improvement of existing technologies and the creation of new technologies.
- Generate, curate, and publish 5 high-quality posts daily across multiple social media platforms, resulting in a 25% increase in overall engagement, fostering meaningful connections, and driving community engagement.
- Collaborate closely with mentors to establish personalized development plans, leading to a 40% increase in productivity and a 25% improvement in key skill areas, advancing both personal and professional growth objectives.
- Directed the management of social media platforms, implementing targeted strategies that led to a 20% increase in organic reach and a 10% boost in follower interactions, enhancing brand visibility and engagement across platforms.
Software engineer
Mobiklinic
Kampala, Kampala District
05.2023 - Current
- Collaborate effectively with cross-functional team members to develop comprehensive system analyses for applications based on client requirements.
- Implement software performance monitoring tools, identifying and resolving bottlenecks.
- Oversee seamless integration of new feature updates into existing software systems of the Mobiklinic Applications, resulting in a 40% increase in user engagement and a 20% expansion of functionality, enhancing the overall user experience.
- Develop high-quality mobile applications for iOS and Android platforms using programming languages such as React-Native and Flutter.
- Write clean, efficient, and maintainable code while following coding standards and best practices
- Perform code reviews and provide constructive feedback to fellow developers to maintain code quality and improve overall team performance.
- Liaise with key stakeholders like Community Health Workers (CHW) to translate technical needs into product development strategies.
Full stack software developer
Netlify
Kampala, Kampala District
03.2023 - 05.2024
- Liaise with clients and designers to create robust, functional platforms.
- I designed software mechanisms to improve code stability, performance, and reusability.
- I provided input and technical content for customer-facing documentation, user help materials, and customer training.
- Oversaw Agile team in executing full product lifecycle from suggestion to deployment.
- I improved software performance with new and enhanced features.
Receptionist
Aqua Wellness Spa
Kampala, Kampala District
11.2022 - 01.2023
- Answered and helped resolve inquiries from clients and the general public.
- Handled office petty cash and maintained flawless records.
- Managed bookings using the Aqua Wellness Spa software to schedule, cancel, and re-arrange appointments.
- Tracked the daily activities of the therapists and important metrics with spreadsheets.
- Offered knowledgeable, friendly support to clients.
- I received payments for the spa treatments and updated the balances on the computer.
- Represented the company and promoted the brand with exceptional service and presentation.
- I oversaw the spa supply orders and replenished stock for staff use.
Software developer intern
Refactory Uganda
Kampala, Kampala District
01.2022 - 11.2022
- I learned multiple coding languages and development frameworks to serve the needs of changing development programs.
- Launched intuitive interfaces and integrated hardware and software through collaboration with the software engineering team.
- Boosted developmental performance by producing clear, comprehensive code quality documents.
- Supported peer code reviews to identify development opportunities.
- Designed user interfaces and experiences targeted to customer requirements.
Civil engineering intern
Kiru General Services
Kampala, Kampala District
08.2020 - 09.2021
- Engaged with the clerk of works in supervising works for the GIZ project for KCCA government schools.
- I ensured qualitative work with the site staff and made sure work was done within schedule all within the company budget.
- I supervised three projects and successfully handed over work for the GIZ hygienic facilities for KCCA government schools around Kampala.
- Prepared engineering-related calculations and developed drawings and visual aids like bills of quantity and material schedules for the projects I was supervising.
- Monitored and recorded contractor work and progress of contractors.
Civil engineering intern
Watoto Church Ministries
Kampala, Kampala District
03.2019 - 03.2020
- Participated in project planning and design and also made follow-ups to ensure planned and designed activities complied with set procedures and work plans.
- Ensure Watoto-designed projects, namely buildings, landscapes, and utility infrastructure, are set up to the applicable codes, regulatory framework, and standards that renew/heal the environment.
- Engage with contractors to ensure contract terms and bid quantities are fully implemented. In addition, set up clients’ meetings (brief, budget, and set time).
Education
Bachelor of Science - Computer Science
Makerere University
UgandaCertificate of Higher Education - Software Engineering
Refactory Uganda
Kampala, Kampala District 01.2022 - 11.2022
Skills
- Product development
- Continuous improvement processes
- Software implementation
- Agile working methodologies
- Web-based software engineering
- Social media marketing
Languages
English
Fluent
Timeline
Digital Product manager
Mobiklinic
11.2023 - Current
Software engineer
Mobiklinic
05.2023 - Current
Full stack software developer
Netlify
03.2023 - 05.2024
Receptionist
Aqua Wellness Spa
11.2022 - 01.2023
Software developer intern
Refactory Uganda
01.2022 - 11.2022
Certificate of Higher Education - Software Engineering
Refactory Uganda
01.2022 - 11.2022
Civil engineering intern
Kiru General Services
08.2020 - 09.2021
Civil engineering intern
Watoto Church Ministries
03.2019 - 03.2020
Bachelor of Science - Computer Science
Makerere University
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