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NAKIBIRANGO BRIDGET
Cashier
Kampala,Ggaba
Summary
Trustworthy and dedicated cashier with 1 year of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer care services areas and flexible with changing business needs.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Customer Service Cashier
Sta Xpress
Kampala , Uganda
11.2022 - 03.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Developed and managed relationships with customers to increase customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Restaurant Hostess
Da Harveys
Kampala , Uganda
03.2022 - 10.2022
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Answered phone calls to take orders, give information and document reservations.
Education
Bachelor Of Business Administration - Accounting And Business Management
St Peter's University
Bombo Rd 08.2023 - Current
Skills
Customer Service and customer assistance
Certification
UACE
Interests
Traveling
Timeline
Bachelor Of Business Administration - Accounting And Business Management
St Peter's University
08.2023 - Current
Customer Service Cashier
Sta Xpress
11.2022 - 03.2024
Restaurant Hostess
Da Harveys
03.2022 - 10.2022
UACE
01-2022
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