NAKYONANYA MOUREEN
Kampala
Summary
Adept Conservation Educator with a proven track record at Uganda Wildlife Conservation Education Centre, enhancing visitor engagement through innovative programs and effective conservation education. Excelled in customer service, significantly contributing to sustainability initiatives and stakeholder collaboration. Demonstrates exceptional teamwork and adaptability, with a focus on impactful conservation achievements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Conservation Educator
Uganda Wildlife Conservation Education Centre
09.2022 - Current
- Designed and executed interactive programs to elevate visitor engagement.
- Delivered exceptional customer service to guarantee guest satisfaction.
- Created and facilitated engaging presentations, field trips, and guided tours focused on theme-based studies like geography.
- Engaged stakeholders, schools, and communities to enhance conservation efforts.
- Addressed guest issues swiftly to uphold service quality.
- Engaged in marketing initiatives promoting tourism services and attractions across Uganda.
- Delivered precise and engaging education on conservation and sustainability practices.
- Produced materials focusing on waste management practices and animal information.
- Assisted in crafting and rolling out departmental conservation education initiatives.
- Conducted visitor satisfaction surveys and contributed to ongoing carbon footprint reduction research at UWEC CA.
- Coordinated special programs and handled unique requests efficiently.
- Participated in regular emergency response simulations to enhance safety protocols.
- Delivered comprehensive reports on activities.
- Trained internship students and volunteers in regard to public speaking, tourism products, and wildlife identification.
Volunteer Conservation Educator
Uganda Wildlife Conservation Education Centre
05.2019 - 10.2022
- Welcomed and assisted tourists, ensuring a positive and memorable experience.
- Provided up-to-date information on wildlife and tourism attractions.
- Participated in visitor surveys to gather feedback and improve services.
- Participated in first aid training to ensure visitor safety.
- Assisted in the preparation of monthly reports and work plans.
Intern
Lake Mburo National Park
06.2018 - 08.2018
- Welcomed visitors, and promoted the park’s attractions and activities.
- Assisting in tracking and observing animals.
- Documented animal behaviors and movement patterns.
- Informed local communities on wildlife conservation and sustainability
- Participated actively in learning dynamics of tour guiding.
- Contributed to various habitat recovery initiatives to restore natural environments.
- Generated detailed summaries of data obtained from patrol activities.
Education
Bachelor of Travel and Tourism Management -
Makerere University
01.2020
Uganda Advanced Certificate of Education -
Buddo Secondary School
12.2015
Uganda Certificate of Education -
Brilliant High School
12.2013
Skills
- Customer Service Expertise
- Attention to detail
- Proficient in Written and Oral Communication
- IT Proficiency (Windows and Office Tools)
- Problem-Solving and Adaptability
- Teamwork
Certification
- Certificate in Tourism, Hospitality, Sales and Marketing | Uganda Hospitality Institute
- Certificate in Air Reservations and Global Fares | ST Travel Tech Limited - Travel port
- Certificate in Public Speaking and Tour Guiding | UWEC
- Certificate in Tour Guiding | Directorate of Industrial Training
- Certificate in Snake Identification and Snakebite Management | Snakes Uganda
- Certificate in Wildlife Restraints, Customer Care, Animal and Client Safety | Bio Zoo Information
Timeline
Conservation Educator
Uganda Wildlife Conservation Education Centre
09.2022 - Current
Volunteer Conservation Educator
Uganda Wildlife Conservation Education Centre
05.2019 - 10.2022
Intern
Lake Mburo National Park
06.2018 - 08.2018
- Certificate in Tourism, Hospitality, Sales and Marketing | Uganda Hospitality Institute
- Certificate in Air Reservations and Global Fares | ST Travel Tech Limited - Travel port
- Certificate in Public Speaking and Tour Guiding | UWEC
- Certificate in Tour Guiding | Directorate of Industrial Training
- Certificate in Snake Identification and Snakebite Management | Snakes Uganda
- Certificate in Wildlife Restraints, Customer Care, Animal and Client Safety | Bio Zoo Information
Bachelor of Travel and Tourism Management -
Makerere University
Uganda Advanced Certificate of Education -
Buddo Secondary School
Uganda Certificate of Education -
Brilliant High School
Similar Profiles
Katelyn LordKatelyn Lord
Volunteer at Wildlife ACT and Siyafunda Wildlife & ConservationVolunteer at Wildlife ACT and Siyafunda Wildlife & Conservation
William BrooksWilliam Brooks
Police Officer at Florida Fish and Wildlife Conservation CommissionPolice Officer at Florida Fish and Wildlife Conservation Commission
Alexander BruderAlexander Bruder
Law Enforcement Officer at Florida Fish and Wildlife Conservation CommissionLaw Enforcement Officer at Florida Fish and Wildlife Conservation Commission