NALUBWAMA SAFINA
Recoveries Officer
Kampala,102
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
Work History
Recoveries Officer
Stanbic Bank
Kampala Uganda, Crested Towers
03.2023 - Current
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Established relationships with customers to encourage payment of delinquent accounts.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Responded to customer inquiries and provided detailed account information.
- Processed debtor payments and updated accounts to reflect new balance.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Loans officer
Platinum Credit Uganda
03.2021 - 10.2022
- Moving to the field looking for clients who are in need of getting a loan
- Evaluating credit worthness by processing loan applications and doccumentation with inspecified limits
- Interviewing applicantsto determine financial illegibility of granting loans
- We also do commercial loans from 50m and above
- Kireka preparatory school
- Bursar
- Design and update financial procedures
- Managing accounts payable and receivable
- Keeping books,files, and receipts
- Kawolo sub county
- Reseach and Data collection officer
01.2015 - 01.2016
- To promote awareness and give advise on disability and rehabilitation issues to the community.
Public relations officer
RDM & co
09.2013 - 01.2014
- Managing public relations in planning cordinating and executing the public relations activities to promote a positive image
- Organising and attending promotional events
- To collect data of disability programme activities at district level and report to supervisor on monthly basis
- To check on the general cleanness in the community
- To follow up school intergrated chm
- Pakanyi sub county Masindi district
- Community Based rehabilitation officer
- Counselling and guiding families and people with disabilities in communities.
- Wrote and distributed Q&A for executives to use in face of Type crisis.
NALUBWAMA SAFINA
01.2006 - 01.2010
Education
Undergraduate Degree - Business Administration And Management
Ndejje University
Kampala Compass 07.2023 - Current
Diploma - Community Based Rehabilitation
Kyambogo University
Banda Kampala 08.2013 - 01.2015
Uganda Advanced Certificate Of Education - HEG/L
Namboole High School
Bweyogerere Kirinya Kito 02.2011 - 12.2012
Uganda Certificate Of Education - Subjects
Mandela College School
Bweyogerere Kito 02.2006 - 11.2009
Skills
Sales Team building Ability to workundefined
Timeline
Undergraduate Degree - Business Administration And Management
Ndejje University
07.2023 - Current
Recoveries Officer
Stanbic Bank
03.2023 - Current
Loans officer
Platinum Credit Uganda
03.2021 - 10.2022
01.2015 - 01.2016
Public relations officer
RDM & co
09.2013 - 01.2014
Diploma - Community Based Rehabilitation
Kyambogo University
08.2013 - 01.2015
Uganda Advanced Certificate Of Education - HEG/L
Namboole High School
02.2011 - 12.2012
Uganda Certificate Of Education - Subjects
Mandela College School
02.2006 - 11.2009
NALUBWAMA SAFINA
01.2006 - 01.2010
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