Namugenyi Sharon
Kampala
Summary
Proven Retail Salesperson with a track record of enhancing customer satisfaction and boosting sales at Gifts for Less Supermarket. Skilled in negotiation and customer care, adept at creating compelling sales presentations and fostering teamwork. Increased sales through strategic product promotion, demonstrating exceptional communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Retail Salesperson
Gifts for Less Supermarket
Dubai
05.2022 - 05.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
Receptionist
Kawaala II Saving and Credit Cooperative
Kampala
01.2019 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Certificate In Accounting And Finance - Accounting And Finance
Mengo Technical And Vocational Institute
Kampala Uganda 02.2020
Skills
- Store maintenance
- Data entry
- Interpersonal communication
- Organization skills
- Multitasking
- Flexibility
- Sales Presentation
- Negotiation
- Product description
- Customer care service
- Teamwork and Collaboration
- Sales expertise
- Problem-Solving
- Flexible Schedule
- Stock replenishment
- Retail Sales
Timeline
Retail Salesperson
Gifts for Less Supermarket
05.2022 - 05.2024
Receptionist
Kawaala II Saving and Credit Cooperative
01.2019 - 10.2021
Certificate In Accounting And Finance - Accounting And Finance
Mengo Technical And Vocational Institute