Nanyange Mataka Susan

Results-oriented HR Leader with extensive experience designing and executing people strategies that accelerate business performance and organizational growth. Demonstrated success in improving employee engagement by 85%, reducing recruitment costs by 60%, maintaining turnover below 5%, and negotiating collective bargaining agreements without work stoppages. Skilled in talent management, succession planning, industrial relations, and performance systems that drive accountability and productivity. Adept at leading change in unionized, multi-site, and large-scale operational environments.

• HRMAU Representative – March 2011
  Advocated for inclusive employment practices under the theme: “Changing Attitudes Towards Work for People with Disabilities in Uganda.”
• East Africa HR Summit Presenter – October 2010
  Presented a paper on “Strengthening Learning & Development in the Public Sector” at Uganda’s 3rd East Africa HR Summit. Funded by Ericsson, Coca-Cola, Tullow Oil, and HRMAU.
• Performance Assessment Consultant – TANESCO, Tanzania
  Participated in the decentralization and capacity-building assessment for Tanzania Electricity Supply Company (TANESCO), providing strategic HR recommendations to support organizational transformation and operational efficiency.

• Employee Engagement & Retention: Developed and implemented a comprehensive people strategy at Kakira Sugar Limited, resulting in an 85% improvement in employee engagement scores and retention of 98% of top talent.
• Workforce Growth & Organizational Design: Enabled a scalable HR infrastructure supporting 40% workforce expansion and successfully filled 3,000 incremental positions to support business growth.
• Major Project Support: Led HR resourcing and talent management for a $42M irrigation project, accelerating completion from 5 years to 2 years.
• Cost Efficiency & HR Transformation: Reduced recruitment costs by 60% through digital HR solutions and process optimization; achieved $1.4M in savings at Umeme Limited through operational improvements.
• Labor Relations & Union Negotiations: Successfully negotiated two Collective Bargaining Agreements (CBAs), improving industrial relations by 99% and avoiding costly work stoppages.
• Performance Management & Productivity: Designed and implemented performance management systems that increased workforce productivity by 73%.
• Job Evaluation & Compensation: Led job evaluation exercises for 500+ roles and established fair, competitive compensation and benefits programs.
• Safety & Workplace Standards: Introduced safety protocols that reduced workplace accidents by 45%.
• Leadership & Capability Development: Developed cost-effective leadership training modules that enhanced managerial effectiveness by 25%.
• HR Digital Transformation: Led HRIS implementation across Kakira Sugar Limited, achieving 90% system utilization and improved HR data accuracy, reporting, and efficiency.
• Policy & Governance: Drafted and implemented HR policies and an employee handbook covering 15,000+ employees, ensuring compliance with labor laws and governance standards.

• Strategic HR Leadership & Business Alignment: Aligning human capital strategy with organizational goals to drive growth, performance, and transformation.
• Talent Management & Organizational Effectiveness: Workforce planning, succession management, leadership development, and performance optimization.
• Employee Engagement & Culture Transformation: Designing engagement strategies, inclusion programs, and recognition frameworks to strengthen morale and retention.
• Industrial Relations & Union Negotiation: Expert in collective bargaining, dispute resolution, and labour compliance in complex, unionized environments.
• Change Management & Organizational Design: Leading restructuring, digital HR transformation, and large-scale process improvements.
• Compensation, Benefits & HR Analytics: Designing competitive reward frameworks, ensuring equity, and leveraging data-driven insights for decision-making.
• Learning & Development: Building institutional capacity through leadership programs, coaching, training frameworks, and knowledge-sharing initiatives.
• Emotional Intelligence & Leadership Coaching: High-impact people management, conflict resolution, and executive advisory support.
• Technology & HRIS Expertise: Implementing HR systems, digital solutions, and analytics platforms to improve operational efficiency.

• Human Resources Managers Association of Uganda (HRMAU) – Active Member; Former Governing Council Member & Director (2012–2016)
• Human Resources Managers Africa (HRMA) – Member
• Chartered Institute of Personnel & Development (CIPD) – Member
• American Society of Training & Development (ASTD) – Member
• G4G (Girls for Girls) – Mentor
• Girl-Up Initiative – Mentor & Non-Executive Director, Board Member
• Women in Energy Uganda – Mentor
• St John Kirinya Church of Uganda – Youth Counsellor
• Rotary Club of Jinja – Member
• Federation of Uganda Employers – Governing Council Member (2025–2027)

• Diploma in French Language – 2011
• Certificate in Management – 2012
• Certified Facilitator – 2015

AVAILABLE UPON REQUEST

I Susan Nanyange Mataka, hereby declare that the information provided in this curriculum vitae is true, accurate, and complete to the best of my knowledge.