Nasif Kisambira
Administrative Officer
Kampala
Summary
- Detail-oriented analytical thinker with superior consultative skills. Applies critical thinking to achieve complex business objectives, transforming data into meaningful insights. Possesses strengths in research, negotiation and cost-benefit analysis.
- Passionate administrative officer with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
- Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
- Dedicated administrator highly effective in undertaking administrative and program management tasks, motivated to achieve outstanding success through prompt communication and helpful approach.
- Hard-working office administrator with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Data Technician
Mujhu Care LTD
Kampala, Uganda
08.2022 - Current
- Identify current inefficiencies and recommend changing functionality or behaviours to eliminate concerns.
- Support data improvement initiatives by increasing automation, reducing department costs.
- Virtualise or graphically visualise system operations to identify areas for improvement
- Participat in requirements meetings and data mapping sessions to understand business needs.
- Mine data to identify trends and inform business decision-making processes.
- Verify and input data from external sources, confirming accuracy before integration.
- Develop dashboards that increased insights, interpretations and predictions for improved forecasting.
- Cleanse and order data to maintain efficient warehousing operations.
- Build, review and maintain data models to meet business requirements.
- Design impressive solutions to overcome existing system challenges.
- Assess processes, procedures and work practices for strengths and weaknesses.
- Apply knowledge of data modelling and statistical analysis to note trends and draw conclusions.
- Coach and mentor junior analysts in data mining best practices, uplifting team capabilities.
- Generate reports from extracted data for analyses.
- Improve data integrity with rigorous auditing and cleansing.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Write reports outlining project progress and results.
- Handle high-volume telephone and email enquiries to minimise backlogs.
- Coordinate cross-functional teams in delivering data input, extraction and analyses.
Administrative Officer
Kawempe National Referral Hospital
Kampala, Uganda
06.2020 - 08.2022
- Addressed incoming requests for information, inquiries, and complaints.
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
- Prepared documentation to back up responses to financial or service complaints.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Fielded requests from information from outside parties and wrote professional correspondence in response.
- Prepared regular reports on expenses and office budgets.
- Booked meeting rooms, travel and dining arrangements to facilitate business events.
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
- Generated written materials with meticulous attention to grammar and spelling.
- Readied materials ahead of publication to meet project brief.
- Took minutes and thorough notes in meetings for distribution.
- Monitored office inventory supplies, re-ordering for service provisions.
- Created and distributed invoices to customers.
- Handled diary management for smooth-running administration processes.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
- Organized meetings and events guaranteeing professional results.
- Managed queries in person, by phone and via email with exceptional customer care.
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Organized filing system for important and confidential office documents.
- Liaised with relevant parties using appropriate communication channels.
- Engaged with stakeholders to build relationships and brand awareness.
- Carried out day-to-day duties accurately and efficiently.
- Served as the first point of contact for the Hospital administration office. Oversaw guests, managed and directed office mailing and communication.
- Supported in the on-boarding process of new Hospital staff
Office Administrative Assistant
RHITES-EC
JInja, Uganda
05.2017 - 02.2020
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Provided printing, photocopying scanning support to colleagues.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Established improved workflows to maximize communication and efficiency.
- Gathered information, created charts and produced reports for staff.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Examined, scanned and input documents in software system.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Acted as main contact for staff and clients.
- Managed physical and digital correspondence while keeping information private and secure.
- Dealt with routine inquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Assisted managers in compiling and organizing materials for meetings.
- Organized travel and accommodations arrangements within assigned budgets.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Received and checked financial statements and reconciled related accounts.
- Received and processed stock using inventory management system.
- Worked flexible hours, covering nights, weekends and some holidays.
Education
Bachelors - Computer Science and Inforamtion Technology
Kampala University
Uganda 08.2010 - 12.2013
Diploma. - Secretarial and Office Administration
Management Training and Advisory Centre
Nakawa, Kampala 06.2021 - 06.2023
Skills
Information gathering
Data profiling
Data mining
Data Entry
Data collection and analysis
Customer Service
Data validation
Project budgeting
Information security
Cost estimation and budgeting
Activity diagrams
Bookkeeping
Closing processes
Microsoft Access
Timeline
Data Technician
Mujhu Care LTD
08.2022 - Current
Diploma. - Secretarial and Office Administration
Management Training and Advisory Centre
06.2021 - 06.2023
Administrative Officer
Kawempe National Referral Hospital
06.2020 - 08.2022
Office Administrative Assistant
RHITES-EC
05.2017 - 02.2020
Bachelors - Computer Science and Inforamtion Technology
Kampala University
08.2010 - 12.2013