Nasif Kisambira
Administrative Officer
Kampala
Summary
Detail-oriented analytical thinker with superior consultative skills. Applies critical thinking to achieve complex business objectives, transforming data into meaningful insights. Possesses strengths in research, negotiation and cost-benefit analysis.
Passionate administrative officer with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Dedicated administrator highly effective in undertaking administrative and program management tasks, motivated to achieve outstanding success through prompt communication and helpful approach.
Hard-working office administrator with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
7
7
years of professional experience
1
1
Language
Work History
Data Technician
Mujhu Care LTD
Kampala, Uganda
08.2022 - Current
- Identify current inefficiencies and recommend changing functionality or behaviors to eliminate concerns.
- Support data improvement initiatives by increasing automation, reducing department costs.
- Graphically visualize system operations to identify areas for improvement
- Participate in requirements meetings and data mapping sessions to understand business needs.
- Mine data to identify trends and inform business decision-making processes.
- Verify and input data from external sources, confirming accuracy before integration.
- Develop dashboards that increased insights, interpretations and predictions for improved forecasting.
- Cleanse and order data to maintain efficient warehousing operations.
- Build, review and maintain data models to meet business requirements.
- Design impressive solutions to overcome existing system challenges.
- Assess processes, procedures and work practices for strengths and weaknesses.
- Apply knowledge of data modelling and statistical analysis to note trends and draw conclusions.
- Coach and mentor junior analysts in data mining best practices, uplifting team capabilities.
- Generate reports from extracted data for analyses.
- Improve data integrity with rigorous auditing and cleansing.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Write reports outlining project progress and results.
- Handle high-volume telephone and email inquiries to minimize backlogs.
- Coordinate cross-functional teams in delivering data input, extraction and analyses.
Administrative Officer
Kawempe National Referral Hospital
Kampala, Uganda
06.2020 - 08.2022
- Addressed over 50 incoming requests for information, inquiries, and complaints.
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
- Prepared documentation to back up responses to financial or service complaints.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Fielded requests from information from outside parties and wrote professional correspondence in response.
- Prepared regular reports on expenses and office budgets.
- Booked meeting rooms, travel and dining arrangements to facilitate business events.
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
- Generated written materials with meticulous attention to grammar and spelling.
- Readied materials ahead of publication to meet project brief.
- Took minutes and thorough notes in meetings for distribution.
- Monitored office inventory supplies, re-ordering for service provisions.
- Created and distributed invoices to customers.
- Handled diary management for smooth-running administration processes.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
- Organized meetings and events guaranteeing professional results.
- Managed queries in person, by phone and via email with exceptional customer care.
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Organized filing system for important and confidential office documents.
- Liaised with relevant parties using appropriate communication channels.
- Engaged with stakeholders to build relationships and brand awareness.
- Carried out day-to-day duties accurately and efficiently.
- Served as first point of contact for Hospital administration office. Oversaw guests, managed and directed office mailing and communication.
- Supported in on-boarding process of new Hospital staff
Office Administrative Assistant
RHITES-EC
JInja, Uganda
05.2017 - 02.2020
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Provided printing, photocopying scanning support to colleagues.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Established improved workflows to maximize communication and efficiency.
- Gathered information, created charts and produced reports for staff.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Examined, scanned and input documents in software system.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Acted as main contact for staff and clients.
- Managed physical and digital correspondence while keeping information private and secure.
- Dealt with routine inquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Assisted managers in compiling and organizing materials for meetings.
- Organized travel and accommodations arrangements within assigned budgets.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Received and checked financial statements and reconciled related accounts.
- Received and processed stock using inventory management system.
- Worked flexible hours, covering nights, weekends and some holidays.
Education
Diploma. - Secretarial and Office Administration
Management Training and Advisory Centre
Nakawa, Kampala06-2023
Bachelors - Computer Science and Inforamtion Technology
Kampala University
Uganda12-2013
Skills
- P>Information gathering
- P>Data profiling
- P>Data mining
- P>Data Entry
- P>Data collection and analysis
- P>Customer Service
- P>Data validation
- P>Project budgeting
- P>Information security
- P>Cost estimation and budgeting
- P>Activity diagrams
- P>Bookkeeping
- P>Closing processes
- P>Microsoft Access
- Active Listening
- Critical Thinking
- Travel Arrangements
- Reading Comprehension
- Safety Requirements
- Client Correspondence
- Microsoft Office
- Database Maintenance
- Employee Evaluation
- Efficient Data Entry
- Office Supplies and Inventory
- Testing Devices
- Problem Resolution
- Purchase Orders
- Office Organization
- Ground Transportation
- Email Communication
Timeline
Data Technician
Mujhu Care LTD
08.2022 - Current
Administrative Officer
Kawempe National Referral Hospital
06.2020 - 08.2022
Office Administrative Assistant
RHITES-EC
05.2017 - 02.2020
Diploma. - Secretarial and Office Administration
Management Training and Advisory Centre
Bachelors - Computer Science and Inforamtion Technology
Kampala University
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