Nazziwa Sharua Bitamisi
Sales Personnel
Kampala
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Salesperson
Pick And Slick
03.2023 - 03.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
Assistant Manager Customer Are and Marketing
Hua Sheng International Company
01.2017 - 02.2023
- Managed sales teams to achieve 25% quarterly growth
- Resolved 95% of customer complaints via phone, email, and physical communication at the store
- Implemented customer feedback system, improving satisfaction ratings by 60%
- Led cross-functional teams to achieve project goals on time and within budget constraints.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Increased employee engagement by fostering a positive work environment through open communication channels and regular performance feedback.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Developed strong relationships with vendors, negotiating favorable contracts that benefited the organization.
- Evaluated market trends to adjust pricing strategies accordingly, maintaining competitiveness while maximizing revenue potential.
- Initiated cost-saving initiatives that resulted in significant expense reductions without compromising service or product quality.
- Facilitated process improvements through data analysis, identifying areas for increased efficiency and effectiveness.
- Delivered exceptional customer service, addressing client concerns promptly and effectively to ensure satisfaction.
- Spearheaded localization efforts with regional stakeholders, adapting marketing materials for cultural relevance while maintaining brand consistency.
- Strengthened client relationships through regular communication and prompt resolution of issues.
- Created and managed social media campaigns to increase brand engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Administration and Customer Care Intern
Post Bank Uganda
01.2021 - 12.2021
- Assisted customer care team in resolving queries
- Supported administrative tasks like data entry and reporting
Sales and Customer Support Representative
Hua Sheng International Company
01.2017 - 12.2019
Education
Bachelor's Degree - Business Administration
Uganda Christian University
01.2019 - 07.2022
Skills
Personal Information
- Age: 28
- Date of Birth: 12/12/96
Timeline
Salesperson
Pick And Slick
03.2023 - 03.2024
Administration and Customer Care Intern
Post Bank Uganda
01.2021 - 12.2021
Bachelor's Degree - Business Administration
Uganda Christian University
01.2019 - 07.2022
Assistant Manager Customer Are and Marketing
Hua Sheng International Company
01.2017 - 02.2023
Sales and Customer Support Representative
Hua Sheng International Company
01.2017 - 12.2019
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