To leverage my technical expertise and problem-solving skills in a dynamic IT environment, contributing to the design, implementation, and maintenance of innovative technology solutions. I aim to enhance operational efficiency, ensure robust security, and support business objectives, while continuously expanding my knowledge of emerging technologies.
Overview
3
3
years of professional experience
17
17
years of post-secondary education
Work History
IT Systems Administrator
Madhvani Group Limited (Paraa Safari Lodge)
Masindi, Mukono District
04.2024 - Current
Managed and maintained network infrastructure and server systems.
Provided technical support for hardware, software, and network issues.
Implemented security protocols and data protection measures.
Oversaw system maintenance, backups, and disaster recovery planning.
Collaborated with vendors and service providers to support IT operations.
IT Officer
Sheraton Hotel & Resorts (Uganda)
Kampala, Kampala District
01.2022 - 05.2024
Configured and monitored servers, networks, and systems.
Managed security measures, including firewalls and backups.
Provided technical support to users and resolved system issues.
Maintained system documentation and ensured compliance with standards.
Provided exceptional IT support for staff members, resulting in increased productivity.
Upgraded outdated systems with modern technology, enhancing overall performance and reliability.
Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
Managed network security protocols to ensure sensitive data protection and prevent cyber attacks.
Conducted regular system audits for compliance with industry standards and regulations.
Developed custom applications to automate routine tasks, saving time and increasing productivity levels within the organization.
Developed and maintained company intranet, streamlining internal communication processes.
Education
Bachelors - Information Technology
Islamic University in Uganda
Kampala
01.2018 - 01.2022
Certificates - CISCO Networking Academy
Islamic University in Uganda
Kampala
01.2019 - 01.2021
Uganda Advanced Certificate of Education -
Emirates College School
Wakiso
01.2016 - 01.2017
Uganda Certificate of Education -
Emirates High School
Entebbe
01.2012 - 01.2015
Primary Leaving Examination -
Katwe United Primary School
Kampala
01.2004 - 01.2011
Skills
Network administration
IT asset management
IT risk management
IT compliance
Application
02/10/25, IT Graduate Trainee, Post Bank Uganda, Plot 4/6 Nkrumah Road, Kampala, Kampala, 7189
Personal Information
Hobbies: Learning & Certification, Tech Meetups & Conferences, Reading and Researching, Networking and Tech Blogging
Date of Birth: 06/29/98
Gender: Male
Nationality: Ugandan
Marital Status: Single
Religion: Muslim
Disclaimer
I, Ndibalema Sadik, hereby declare that the information provided is true to the best of my knowledge., 02/10/25