Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline

Nkoyoyo Isaac Ronald

Kampala
Do to others as you want them to do to you
Bible

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Overview

14
14
years of professional experience

Work History

Director of Operations

Tikvah Rural Development Initiatives
Kampala
2023.04 - Current
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Assessed reports and adjusted workflows to realign with targets.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Contributed to organizational strategic direction to improve products and services.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
  • Organized and oversaw work schedules of departmental managers.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Structured HR consulting services to support clients during organizational developments and changes.

Executive Director

West Buganda Diocese
Rakai
2014.03 - Current
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Established strategic direction and goals to accomplish objectives.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Informed board and committee about trends, issues and activities to facilitate policy-making.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Reviewed and approved annual operating and capital budgets for company.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Recommended appropriate staffing techniques to meet demands and manage costs.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Determined methods and procedures for staffing requirements and allotment of funds to various departments and projects.
  • Implemented procedures to create competitive advantage in market.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Implemented quality metrics to track business needs and lead diverse projects.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Hired, trained and mentored 24 staff members to maximize productivity.
  • Signed and approved budgets for new funding and program initiatives.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging organization trends.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Fostered collaboration and development of new practices by business leaders.
  • Increased organization revenue by 80,000 within first year.

Director of Development

WIDOWS AND ORPHANS SUPPORT ORGANISATION
Kampala
2009.04 - 2019.04
  • Created and wrote content for annual fund brochures, direct mail appeals, e-solicitations and phonathon scripts.
  • Directed social media campaigns, developed marketing materials, executed in-person fundraisers and served as articulate, enthusiastic and visible spokesperson.
  • Prepared and managed development and public relations department budget, evaluated program effectiveness annually via detailed cost analysis and led capital campaigns.
  • Planned, mobilized and managed development programs that attracted record-setting donations for non-profit institutions, allowing unprecedented expansion of services.
  • Coordinated and supervised creative donor acquisition, prospect research, corporate and foundation support, government relations and grantsmanship.
  • Met with at least [Number] prospective new donors and supporters monthly to build relationships, establish effective communications and generate funds.
  • Generated financial resources for organization through corporate and individual sponsorships, grants and special events.
  • Cultivated strong relationships with board members, donors, prospects and philanthropic community to keep institution's financial needs in forefront.
  • Researched, wrote and presented compelling funding proposals to various businesses, churches and schools to increase awareness and grow charitable revenue.
  • Maintained fundraising database to produce accurate monthly reports for board of directors.
  • Innovated new approaches to engage donors and increase funding.
  • Liaised with business and community members to increase awareness of fundraising programs and causes.
  • Directed work of fundraising team to successfully achieve fundraising targets on or ahead of schedule.
  • Established and enforced fundraising goals, strategies and disbursements.
  • Managed fundraising communications, media interviews, press releases and media kits.
  • Optimized program budgets, outreach and results with strategic fundraising plans.
  • Prepared successful applications to obtain funding from government and private grants.
  • Networked with industry leaders and investigated partnerships to increase opportunities.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
  • Produced materials to highlight program offerings and reach new donors.

Senior Finance Officer

WEST BUGANDA DIOCESE
MASAKA
2010.06 - 2014.02
  • Managed company-wide budgets, payroll, accounting and other financial operations.
  • Created and implemented best practices to standardize internal processes and procedures.
  • Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
  • Guided internal audits, risk assessments and compliance monitoring.
  • Prepared financial forecasts to support fiscal planning and management.
  • Oversaw monthly, quarterly and annual financial reporting while developing annual operational budget and [Number]-year projections.
  • Supported company growth objectives by developing solid financial plans.
  • Sourced, installed and implemented new accounting systems to streamline operations.
  • Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
  • Completed analysis of company financial data and produced industry reports outlining metrics and results.
  • Formulated and delivered financial and budget reports for investors, partners and stakeholders.
  • Prepared accounts and conducted audits according to regulatory requirements.
  • Developed systems to protect company assets and report accurate financial results.
  • Set up and directed $[Amount] yearly budget.
  • Devised strategies to drive organizational vision and grow revenues.
  • Made proactive adjustments to fiscal policies according to available company resources and desired outcomes.
  • Developed plans to standardize and facilitate organizational asset management.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Collaborated with business unit managers to prepare annual financial reports, tax returns and pension plan financial statements.
  • Oversaw requisition and procurement processes to guide purchasing decisions.
  • Coordinated financial statement reviews to coordinate variance reporting, analysis of year-to-date and forecast performance against expectations.
  • Developed corporate risk management programs by establishing strict documentation and financial guidelines and spearheading risk management committee.
  • Devised funding strategies to drive company vision and support tactical initiatives.
  • Modified comprehensive financial reporting package to reflect growing organizational complexity and managed financial reporting processes to validate internal and external financial results align with GAAP.
  • Restructured outstanding debt resulting in 20% reduction in annual interest expenses.

Education

Master of Arts - Institutional Leadership And Management

Uganda Management Insititute, Kampala
10.2024

J.D. - Cyber Security And Systems Management

Malima Cyber Academy, Kampala
05.2022

J.D. - Project Planning And Management

Uganda Management Insititute, Kampala
09.2018

Bachelor of Arts - Education

Uganda Christian University, Mukono
10.2010

High School Diploma -

Kyambogo University, Kampala
10.2007

Skills

  • Risk Mitigation
  • Strategic Planning
  • Managing Retail Build Outs
  • Quality Assurance
  • Schedule Oversight
  • Resource Allocation
  • Financial Controls Implementation
  • Strategic Planning and Execution
  • Leadership Training
  • Performance Analysis
  • Employee Motivation
  • Operations Management
  • Goal Setting
  • Performance Evaluations
  • Budget Control
  • Records Organization and Management
  • Cross-Functional Team Management
  • KPI Tracking
  • Organizational Structuring
  • Team Building and Leadership
  • Training Management
  • Training and Development
  • Policy/Program Development
  • Hiring and Onboarding
  • Needs Assessment
  • Decision-Making
  • Schedule Management
  • Change Management
  • Management Team Building
  • Delegating Work
  • Administrative Management
  • Program Administration
  • Recruitment and Hiring
  • Staff Development
  • Teamwork and Collaboration

Languages

English
First Language
Luganda
Beginner
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director of Operations - Tikvah Rural Development Initiatives
2023.04 - Current
Executive Director - West Buganda Diocese
2014.03 - Current
Senior Finance Officer - WEST BUGANDA DIOCESE
2010.06 - 2014.02
Director of Development - WIDOWS AND ORPHANS SUPPORT ORGANISATION
2009.04 - 2019.04
Uganda Management Insititute - Master of Arts, Institutional Leadership And Management
Malima Cyber Academy - J.D., Cyber Security And Systems Management
Uganda Management Insititute - J.D., Project Planning And Management
Uganda Christian University - Bachelor of Arts, Education
Kyambogo University - High School Diploma,
Nkoyoyo Isaac Ronald