NKWASIBWE LABONI
KAMPALA,CENTRAL
Summary
Talented Housekeeping Aide with hands-on experience cleaning and maintaining designated areas. Agile and hardworking team player well-versed in dusting and polishing furniture and sweeping and scrubbing floors. In-depth knowledge of housekeeping operations paired with familiarity of chemical cleaning supplies.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
HOUSE KEEPING
KAMPALA SERENA HOTEL
KAMPALA, CENTRAL
01.2022 - Current
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Swept, mopped and vacuumed floors.
- Dusted furniture, fixtures and other surfaces.
- Replenished bathroom amenities such as soap, shampoo and conditioner.
- Changed bed linens and made beds according to hotel standards.
- Removed trash from all guest rooms on a daily basis.
- Transported soiled linens from guest rooms to laundry area for cleaning.
- Inspected all guestrooms for safety hazards or maintenance needs.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Assisted guests with any special requests related to housekeeping services.
- Reported maintenance issues to the supervisor immediately.
- Followed specific cleaning instructions provided by supervisors.
- Provided information regarding hotel facilities upon request from guests.
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Restocked room amenities when necessary such as tissues, paper cups.
- Kept work areas neat and organized at all times while adhering to safety regulations.
- Monitored common areas for cleanliness and safety.
GENERAL CLEANER
KAMPALA SERENA HOTEL
KAMPALA, CENTRAL
01.2020 - 12.2021
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Swept sidewalks and driveways of debris.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Collected trash from floors within hallways, bathrooms and work areas.
Education
CERTIFICATE IN PRIMARY EDUCATION -
KYAMBOGO UNIVERSITY
KAMPALA-UGANDA05.2007
Skills
- Customer Service-Focused
- Housekeeping
- Customer Service
- Health and Safety Compliance
- Window Cleaning
- Dusting
- Infection Control
- Guest Relations
- Polishing Surfaces
- Mopping and Buffing Floors
- Customer-Oriented
- Watering Plants
- Hardworking
- Fluent in English speaking
- Hospitality Background
- Excellent Oral and Written Communication
Languages
English
Upper Intermediate
B2
Timeline
HOUSE KEEPING
KAMPALA SERENA HOTEL
01.2022 - Current
GENERAL CLEANER
KAMPALA SERENA HOTEL
01.2020 - 12.2021
CERTIFICATE IN PRIMARY EDUCATION -
KYAMBOGO UNIVERSITY
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