NOBERT AONU OKIROR
Banker
Kampala,102
Summary
Enthusiastic Team Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of SACCO operations and finance industry and training in business statistics. Motivated to learn, grow and excel in finance industry.
Overview
16
16
years of post-secondary education
6
6
years of professional experience
Work History
Acting Manager 4 Months
UMA SACCO Ltd
Kampala, Uganda
01.2021 - Current
- Coordinate management staff to effectively implement the SACCO’s strategic plan. .
- Ensure timely implementation of human resources policies
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and service providers through continual engagements.
- Conducted monthly reports of raw materials and components on work floor.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Reviewed regular financial submissions for procedures in the UMA SACCCO.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded a new employee, including training, mentoring and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Marketing Officer
UMA SACCO Ltd
Kampala, Uganda
04.2019 - Current
- Helped incorporate product changes into marketing message to drive customer engagement and firm profits.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Directed product development using in-depth knowledge of vendor landscape and industry insight.
- Provided feedback to all departments on brand consistency in outbound communications.
- Consulted with product development teams to enhance products based on customer data.
- Created official company page on Twitter and Whatsapp social media platforms to facilitate interaction with customers.
Client Service Officer 13 Months
SolarNow services Uganda Ltd
Soroti, Uganda
06.2017 - 08.2018
- Executed and devised business development strategies to attract and acquire new clients, including content marketing, outdoor marketing, cold-calling and networking.
- Collected confidential financial information from clients to construct comprehensive financial plans.
- Trained new personnel regarding company operations, policies and services.
- Supported 8 employees with advanced skills in document management, marketing, customer relations and financial reporting.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
- Accepted and processed payments, updated accounts and issued receipts.
- Generated over Ugx 12,000 000/= new monthly sales through proactive strategies for building and deepening customer relationships.
Field Supervisor 34 Months
Community Support for Children In Need Uganda (COSCINE)
Soroti, Uganda
08.2014 - 05.2017
- Collaborated with stakeholders to achieve community based interventions.
- Developed and maintained courteous and effective working relationships.
- Developed team communications and information for meetings.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Coordinated local district and COSCINE activities to reduce repetition of projects.
- Supervised the implementation of COSCINE strategic objectives
- Improved primary school attendance in Atiira subcounty through consistent coordination the school feeding program activities.
Education
Bachelor of Science - Business Statistics
Makerere University
Kampala 08.2012 - 05.2015
Uganda Advanced Certificate of Education - Math, Geography, Economics And Entreprenuership
St. Paul’s College
Mbale 01.2010 - 12.2011
Uganda Certificate of Education - Ordinary Level Education
St. Peters
Madera 01.2006 - 11.2009
Primary Leaving Examination Certificate -
Swaria Primary School
Soroti 01.1998 - 11.2005
Skills
Management/Supervision and Collaboration
Communication Skills
Computer Skills
Brand building
Public Relations
Sales promotion
Accomplishments
- Supervised team of 3 staff members to produce an output requiring about 7 staff members.
- Reduced consumer complaints by promptly handling of processes.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed new savings and loan products.
- Promoted and marked products.
- Supervised community projects.
Timeline
Acting Manager 4 Months
UMA SACCO Ltd
01.2021 - Current
Marketing Officer
UMA SACCO Ltd
04.2019 - Current
Client Service Officer 13 Months
SolarNow services Uganda Ltd
06.2017 - 08.2018
Field Supervisor 34 Months
Community Support for Children In Need Uganda (COSCINE)
08.2014 - 05.2017
Bachelor of Science - Business Statistics
Makerere University
08.2012 - 05.2015
Uganda Advanced Certificate of Education - Math, Geography, Economics And Entreprenuership
St. Paul’s College
01.2010 - 12.2011
Uganda Certificate of Education - Ordinary Level Education
St. Peters
01.2006 - 11.2009
Primary Leaving Examination Certificate -
Swaria Primary School
01.1998 - 11.2005