Hold a master’s degree in computer science, a bachelor’s degree in information technology and computing, Oracle Certified Professional and SQL database Certified Expert.
Am currently pursuing PMI Agile Practitioner.
Worked with several organizations such as Craft silicon Kenya which Supports over 200 financial institutions in the East and South African region, Parliamentary Pension Scheme, Uganda National Oil Company and currently at the Deposit Protection Fund of Uganda.
Implemented a wide range of Projects at different levels as (Integrator, Business Process Analyst, Requirements Engineer, Developer, Project lead, Database Administrator) and would apply technical skills and knowledge gained over time to implement newer projects.
Gained soft skills through formal training and projects, and also negotiation and people management skills. I am a quick learner and easily adapt to newer and better ways of achieving results.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
Work History
Manager Business Process Automation
Deposit Protection Fund of Uganda. (DPF)
05.2021 - Current
Review ed quality assurance reports on new or modified business applications, to ensure applications sufficiently address business needs.
Used Postman to test both SOAP and XML API endpoints.
Implemented successfully tested SOAP and XML API endpoints.
Integrated Depositor Payout and Premium management system with Telecoms (MTN and Airtel Uganda) to pay depositors of failed financial institutions using mobile money.
Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings.
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
Developed cost estimates and project specifications for proposals.
Wrote, reviewed and edited technical document in accordance with template requirements.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Coordinated sampling and analysis tasks to verify quality of finished products.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials. Conducted research to identify and evaluate new technologies and concepts
Analyzed business requirements and developed technical design specifications for business applications that address customer needs.
Developed in-house built business automation solutions based on documented system specifications and adopted IT standards to satisfy customer needs
Analyzed business requirements and developed technical design specifications for business intelligence solutions that address business needs.
Developed business intelligence solutions including data repositories, reports, analytics, query tools and dashboards based on technical design documentation to satisfy customer information needs.
Planned and coordinated testing of new or upgraded IT applications, to ensure delivery of required functionality and adherence to Fund’s standards.
Proposed IT solution options including acquisition of new applications and/or reuse or extension of existing business applications, to address documented business needs.
Developed and maintained Fund’s Applications Architecture to ensure all new business applications conform to standard.
Provided project leadership for various database initiatives and technical advice on logical design of databases and adequate disaster recovery arrangements.
Researched on IT trends and proposed business process improvements to take advantage of technological advances.
Ensured that load test scripts were created, maintained and executed to provide consistent baselines and measurement of performance of applications to meet software release deliverables and project testing requirements.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Defined clear targets and objectives and communicated to other team members.
Leveraged data and analytics to make informed decisions and drive business improvements.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Business Process Analyst
Uganda National Oil Company(UNOC).
06.2019 - 04.2021
Facilitated process design changes by conducting business and systems process analysis and design, focusing on quality improvement and data management, and ensuring data is reliable and valid
Developed process improvements/re-engineering and integrating new systems and processes with existing ones and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
Facilitated process workshops, after which document (using
Bpm, ARIS) any information elicited using process maps and business requirements documents and present new process designs to stakeholders for discussion
Worked with users to define, scope and document projects (Business requirements, scope matrix, use cases, sequence diagrams, cost benefit analysis)
Met with project team regularly to review project deliverables and deadlines
Monitored, measured, and provided feedback on process performance
Translated and interpreted documented business requirements to the IT team to develop functional and nonfunctional system requirements
Automated business processes using Microsoft Power Apps and power automate
Provided project leadership for various database initiatives and technical advice on the logical design of databases and adequate disaster recovery arrangements.
Data Center Specialist
Parliamentary Pension Scheme
10.2013 - 05.2019
Set Up PPS Datacenter
Coordinated setting up network infrastructure of Datacenter, Installed Oracle-Linux Operating System, set up virtualization using Oracle virtual box, installed oracle database, and installed core business applications, managing access control to datacenter.
Developed Business Continuity Plan (BCP).
Developed Backup and Restore plan (subset of BCP) which included taking level 0 backup on Sunday and a cumulative incremental backup from Monday to Saturday
Carried out ICT needs Assessment for PPS .
Provided User support and Training of Internal staff on how to use new Systems.
Used SQL to develop ad-hoc reports for decision making, documented operating manuals for new systems in user-friendly manner.
Ensured developed databases meet user requirements, managing database security/integrity, database access and backup procedures.
Developed backend PL/SQL and Transact-SQL objects (mainly Stored procedures/ functions, packages, and triggers in line with business requirements).
Requirements Engineer
Craft Silicon, Nairobi Kenya.
01.2013 - 09.2013
Development of Requirements Specification Document for Ugandan Banks for Software Developers at Craft Silicon.
Using Postman to test both SOAP and XML API endpoints.
Using SOAP UI to test SOAP endpoints.
Implementation of successfully tested SOAP and XML API endpoints.
Offering level 1 support for Ugandan Banks that were using Banker's realm Software and Alternative banking platform (ELMA).
Integrated ussd for Access Bank (Zambia) through Airtel Zambia with Craft Silicon using XML RPC and SOAP.
Reduced project completion time with efficient resource allocation and effective communication strategies
Developed comprehensive project plans to ensure timely completion within budget constraints
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration
Spearheaded continuous improvement initiatives resulting in increased operational efficiency across multiple departments
Presented technical findings to stakeholders, ensuring clear understanding of project status and goals
Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations
Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects
Coordinated cross-functional efforts to successfully implement new technologies into existing systems
Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports
Developed cost estimates and project specifications for proposals
Wrote, reviewed and edited technical document in accordance with template requirements
Developed positive working relationships with stakeholders to effectively coordinate work activities
Coordinated sampling and analysis tasks to verify quality of finished products
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Conducted research to identify and evaluate new technologies and concepts
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Education
Master of Computer Science -
Makerere University
Kampala Uganda
08.2014 - 05.2018
Bachelor of Information Technology and computing - undefined
Robotics Process Automation Management (Co-Op) at Carrier Corporation/ DexianRobotics Process Automation Management (Co-Op) at Carrier Corporation/ Dexian
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.