Odwoka Nicholas
Computer Science
Kampala
Summary
Hold a master’s degree in computer science, a bachelor’s degree in information technology and computing, Oracle Certified Professional and SQL database Certified Expert.
Am currently pursuing PMI Agile Practitioner.
Worked with several organizations such as Craft silicon Kenya which Supports over 200 financial institutions in the East and South African region, Parliamentary Pension Scheme, Uganda National Oil Company and currently at the Deposit Protection Fund of Uganda.
Implemented a wide range of Projects at different levels as (Integrator, Business Process Analyst, Requirements Engineer, Developer, Project lead, Database Administrator) and would apply technical skills and knowledge gained over time to implement newer projects.
Gained soft skills through formal training and projects, and also negotiation and people management skills. I am a quick learner and easily adapt to newer and better ways of achieving results.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
Work History
Manager Business Process Automation
Deposit Protection Fund of Uganda. (DPF)
05.2021 - Current
- Review ed quality assurance reports on new or modified business applications, to ensure applications sufficiently address business needs.
- Used Postman to test both SOAP and XML API endpoints.
- Implemented successfully tested SOAP and XML API endpoints.
- Integrated Depositor Payout and Premium management system with Telecoms (MTN and Airtel Uganda) to pay depositors of failed financial institutions using mobile money.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
- Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Developed cost estimates and project specifications for proposals.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Coordinated sampling and analysis tasks to verify quality of finished products.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials. Conducted research to identify and evaluate new technologies and concepts
- Analyzed business requirements and developed technical design specifications for business applications that address customer needs.
- Developed in-house built business automation solutions based on documented system specifications and adopted IT standards to satisfy customer needs
- Analyzed business requirements and developed technical design specifications for business intelligence solutions that address business needs.
- Developed business intelligence solutions including data repositories, reports, analytics, query tools and dashboards based on technical design documentation to satisfy customer information needs.
- Planned and coordinated testing of new or upgraded IT applications, to ensure delivery of required functionality and adherence to Fund’s standards.
- Proposed IT solution options including acquisition of new applications and/or reuse or extension of existing business applications, to address documented business needs.
- Developed and maintained Fund’s Applications Architecture to ensure all new business applications conform to standard.
- Provided project leadership for various database initiatives and technical advice on logical design of databases and adequate disaster recovery arrangements.
- Researched on IT trends and proposed business process improvements to take advantage of technological advances.
- Ensured that load test scripts were created, maintained and executed to provide consistent baselines and measurement of performance of applications to meet software release deliverables and project testing requirements.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Business Process Analyst
Uganda National Oil Company(UNOC).
06.2019 - 04.2021
- Facilitated process design changes by conducting business and systems process analysis and design, focusing on quality improvement and data management, and ensuring data is reliable and valid
- Developed process improvements/re-engineering and integrating new systems and processes with existing ones and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
- Facilitated process workshops, after which document (using
- Bpm, ARIS) any information elicited using process maps and business requirements documents and present new process designs to stakeholders for discussion
- Worked with users to define, scope and document projects (Business requirements, scope matrix, use cases, sequence diagrams, cost benefit analysis)
- Met with project team regularly to review project deliverables and deadlines
- Monitored, measured, and provided feedback on process performance
- Translated and interpreted documented business requirements to the IT team to develop functional and nonfunctional system requirements
- Automated business processes using Microsoft Power Apps and power automate
- Provided project leadership for various database initiatives and technical advice on the logical design of databases and adequate disaster recovery arrangements.
Data Center Specialist
Parliamentary Pension Scheme
10.2013 - 05.2019
- Set Up PPS Datacenter
- Coordinated setting up network infrastructure of Datacenter, Installed Oracle-Linux Operating System, set up virtualization using Oracle virtual box, installed oracle database, and installed core business applications, managing access control to datacenter.
- Developed Business Continuity Plan (BCP).
- Developed Backup and Restore plan (subset of BCP) which included taking level 0 backup on Sunday and a cumulative incremental backup from Monday to Saturday
- Carried out ICT needs Assessment for PPS .
- Provided User support and Training of Internal staff on how to use new Systems.
- Used SQL to develop ad-hoc reports for decision making, documented operating manuals for new systems in user-friendly manner.
- Ensured developed databases meet user requirements, managing database security/integrity, database access and backup procedures.
- Developed backend PL/SQL and Transact-SQL objects (mainly Stored procedures/ functions, packages, and triggers in line with business requirements).
Requirements Engineer
Craft Silicon, Nairobi Kenya.
01.2013 - 09.2013
- Development of Requirements Specification Document for Ugandan Banks for Software Developers at Craft Silicon.
- Using Postman to test both SOAP and XML API endpoints.
- Using SOAP UI to test SOAP endpoints.
- Implementation of successfully tested SOAP and XML API endpoints.
- Offering level 1 support for Ugandan Banks that were using Banker's realm Software and Alternative banking platform (ELMA).
- Integrated ussd for Access Bank (Zambia) through Airtel Zambia with Craft Silicon using XML RPC and SOAP.
- Reduced project completion time with efficient resource allocation and effective communication strategies
- Developed comprehensive project plans to ensure timely completion within budget constraints
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration
- Spearheaded continuous improvement initiatives resulting in increased operational efficiency across multiple departments
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals
- Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects
- Coordinated cross-functional efforts to successfully implement new technologies into existing systems
- Leveraged data-driven decision-making to identify opportunities for process enhancements, leading to significant cost savings
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports
- Developed cost estimates and project specifications for proposals
- Wrote, reviewed and edited technical document in accordance with template requirements
- Developed positive working relationships with stakeholders to effectively coordinate work activities
- Coordinated sampling and analysis tasks to verify quality of finished products
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
- Conducted research to identify and evaluate new technologies and concepts
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Education
Master of Computer Science -
Makerere University
Kampala Uganda 08.2014 - 05.2018
Bachelor of Information Technology and computing - undefined
Kyambogo University
Kampala Uganda 08.2004 - 05.2007
Oracle Certified Professional, SQL Certified Expert -
Oracle Certification Program
Kampala Uganda 01.2010 - 05.2014
Uganda Advanced Certificate of Education -
St. Henry’s College Kitovu
Masaka Uganda 05.2002 - 05.2003
Uganda Certificate of Education -
Entebbe Senior Secondary School
Entebbe Uganda 02.1998 - 05.2001
Skills
Active Listening
undefinedTimeline
Manager Business Process Automation
Deposit Protection Fund of Uganda. (DPF)
05.2021 - Current
Business Process Analyst
Uganda National Oil Company(UNOC).
06.2019 - 04.2021
Master of Computer Science -
Makerere University
08.2014 - 05.2018
Data Center Specialist
Parliamentary Pension Scheme
10.2013 - 05.2019
Requirements Engineer
Craft Silicon, Nairobi Kenya.
01.2013 - 09.2013
Oracle Certified Professional, SQL Certified Expert -
Oracle Certification Program
01.2010 - 05.2014
Bachelor of Information Technology and computing - undefined
Kyambogo University
08.2004 - 05.2007
Uganda Advanced Certificate of Education -
St. Henry’s College Kitovu
05.2002 - 05.2003
Uganda Certificate of Education -
Entebbe Senior Secondary School
02.1998 - 05.2001
References
- Mr. Abbey Mabirizi, Business Analyst, United Nations Base Entebbe (UN), +256705276467, abbeymz@gmail.com
- Jerromy Nduru, Head Procurements and Logistics, Uganda National Oil Company (UNOC), +256772900662, Jerommy.nduru@unoc.co.ug
- Hellen Kyomuhangi, Senior Administration and Human Resource Officer, Parliamentary Pension Scheme (PPS), +256772412367, hkyomuhangi@parliament.go.ug
References
- Mr. Abbey Mabirizi, Business Analyst, United Nations Base Entebbe (UN), +256705276467, abbeymz@gmail.com
- Jerromy Nduru, Head Procurements and Logistics, Uganda National Oil Company (UNOC), +256772900662, Jerommy.nduru@unoc.co.ug
- Hellen Kyomuhangi, Senior Administration and Human Resource Officer, Parliamentary Pension Scheme (PPS), +256772412367, hkyomuhangi@parliament.go.ug
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